Creating the global research village
The GEANT & NREN Service Set
Toby Young – GEANT Service coordinator
TF-MSP - 11 Feb 2014 - Vienna
Creating the global research village
Agenda
EC Recommendations
Sources of Data
NREN Service offerings
GEANT Service Set
Current offering
Focus for GN4
Next steps
Creating the global research village
EC SponsorshipMoving towards a service culture
EC GN3 Year 4 recommendations (4 of 12)
C1 - The focus on moving up the value chain should be increased, if necessary by moving resources to support this, including cost reductions made in the lower layers.
C2 - A European strategy based on federated services must be developed so that GÉANT can become an international service broker for services relevant and valuable to the GÉANT customer base. This strategy should include offers for co-branding and could also include NREN services being branded at a European level.
C5 - The focus of services should be shifted more towards being driven by customers.
C6 - All services should be easy to implement, deploy and use and should be trialled by a representative set of users, before services are released.
Creating the global research village
Sources of Data
Primary research
Talking to people– TF-MSP, TNC, IUAC, etc– DANTE Business Development
– CERN, ESA, EGI…….– GEANT Roadmaps
Secondary research
NREN public web sites
TERENA Compendium
C ooking
R esearch
M aestro
Creating the global research village
Professional Services
• Procurement• Software development• Training & Consultancy
What type of Pies?NREN Service Set
Connectivity
• IP• VPN/P2P, Multicast, • Lambda., • Dynamic circuits, • Peering service, • GRID services
Storage & Hosting
• Clouds• News service• Server hosting• Webhosting• Mirroring• Data storage• Filesender/FTP
IP Support Services
• Domain registration / admin• Mailing lists• IX operation• Web portals• DNS admin• NTP
Collaberation & eLearning
• Video conferencing, VOIP • Live streaming• Email services• Web conferencing• Multimedia content repository• Recording studio• Instant messaging• Radio streaming• Virtual learning environments• Library services• Provision of software licenses• Scheduling tools• Survey tools
Monitoring & security
• Network monitoring• CERT, CSIRT • Firewall on demand• Security/ vulnerability scanning• Digital certificates, • Terena Certificate service• Chip and Pin payment
Innovation
• Photonic services• SDN testbed • NaaS
Creating the global research village
Network ServicesConnectivity, IP support, Security & Monitoring
% of NRENS offering a service(Doesn’t = 100%)
100%
75%53%
44%
19%3% 41%Connectivity Services
IP VPN/P2PLambda MulticastDynamic circuits Peering service
63%
66%
25%
3%13%
94%
63%3%Monitoring & Security
Network monitoring CERTCSIRT Firewall on demandSecurity/ vulnerability scanning Digital certificatesTerena Certificate service Chip and Pin payment
44%
22%28%13%
38%
16%
Registry / IX / ISP services
Domain registration / admin Mailing lists IX operation Web portals
DNS admin NTP
Creating the global research village
Added Value Services
9%
34%
13%
Innovation
Photonic services SDN testbed NaaS
69%
25%
28%38%25%
31%
44%
Storage / Hosting
Clouds News service Server hosting Webhosting
Mirroring Data storage Filesender/FTP
84%
59%
50%38%69%
69%
3%
13%3%
56%13%16% 3% 3%
Collaberation
Video conferencing VOIP Live streamingEmail services Web conferencing Multimedia content repositoryRecording studio Instant messaging Radio streamingVirtual learning environments Library services Provision of software licensesScheduling tool Survey tool
Creating the global research village
Low count services<10%
Either;
The service is a dead / dying, or:
It is successful but has limited appeal (geography / price / sector), or:
It will be successful but in early adopter stage
What do we have below 5% coverage…….?
Survey tools
Scheduling tools
Instant Messaging
Recording studio
Radio Streaming
Chip & Pin payments
Firewall on Demand
Peering Services
Creating the global research village
GEANT Service Set
19 Mainstream services in the Service activities
Adoption inconsistent– Geography– Cost– Reliability
Actively monitored in GN3plus
Actively managed in GN4– Focus on production
level services– Focus on users
Creating the global research village
What next?
The CRM
Continue populating the database
Sharing the data
Ensure GN4 work packages align with EC review comments for value added services – some sourced from existing NRENs services?
E.g. Okeanos from GRnet in SA7 (https://www.grnet.gr/en/okeanos-global-nov-2013)