Transcript
Page 1: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

Navigating the Future of Marketing Jonathan MacDonald

Page 2: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

@jmacdonald

Page 3: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing
Page 4: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 5: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 6: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

the world is digital

every media is social

all technology is mobile

Page 7: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

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1/6. brands are shaped in public

Page 9: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

2/6. mobile is the predominant connectivity

4.2b mobile handsets in use by 3.7b people 56% of Kenyan bank accounts are mobile-only

100% of Estonia parking is bought on mobile 50% of South Koreans use mobiles as credit cards

75% of Helsinki travel tickets are bought on mobile 80%+ Haiti relief contributions via mobile

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3/6. randomness of consumer loyalty

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4/6. lower accuracy of predictions

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5/6. diverse and changeable segmentation

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6/6. consumer expectation of real-time everything

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1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

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1/3. acceptance of external opinion, outside of control

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2/3. compatibility across any machine & screen

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3/3. agility in prediction & operation

Page 18: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

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social capitalism: marketing in a socially acceptable way

Page 20: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 21: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

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1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

Page 23: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

3/5. identify armies of fans who love what you do, regardless of influence

Page 24: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

3/5. identify armies of fans who love what you do, regardless of influence

4/5. facilitate and reward fans as a primary activity, not just in campaign

Page 25: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

3/5. identify armies of fans who love what you do, regardless of influence

4/5. facilitate and reward fans as a primary activity, not just in campaign

5/5. fuel all activity plans by these 4 components, always

Page 26: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

“the  best  way  to  predict  the  f2t2re  is  to  create  it”  

 Abraham Lincoln

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thank you [email protected]