Converting Job Descriptions to Role Descriptions Easily to Maximise Performance
Dr Tim Baker
www.winnersatwork.com.au
Understand the value &
importance of the non-
job roles employees'
play
Learn the process for
converting job
descriptions to role
descriptions
Develop KPIs for the
increasingly important
roles employees play in
the workplace
Performance Management Framework
Vision
Mission
Core Values
Role descriptions
Key Result Areas
Key Performance Indicators
Targets
(Baker T. The End of the Job Description)
The evolution of the job description
HRM practices
Roles people play
in organisations
are more important
than the jobs they
do...
The Work People Do
Job Role Non-job Roles
Technical skills
Team role
Skill development role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance
Positive Mental
Attitude &
Enthusiasm
10 Most Valued Job Attributes
1. Enthusiasm/positive mental attitude
2. Good communication skills
3. Self-motivation/initiative
4. Honesty
5. Liking people
6. Persistence
7. Ability to work in a team
8. Good organizational skills/ability to work under pressure
9. Willingness to learn
10. Dependency/dedication
(Warner, 2012)
Job description v Role description
A job description usually define a set of specific tasks and responsibilities that are performed by a particular job-holder.
A role description define the job role (technical tasks) and non-job roles that employees are expected to perform at work
Positive Mental Attitude & Enthusiasm Role
Solution-focus
The orientation of looking for solutions to problems rather than focusing on the problem.
Autonomy
The degree to which employees are able to work without close supervision.
Positive Energy
The degree to which the employee demonstrates a positive and cooperative approach towards their work and colleagues.
Team Role
Leadership
The ability to influence others within the team & organization in a positive way.
Accountability
The degree to which employees accept responsibility for their own work and the work of others they work with.
Self-development
Developing oneself is associated with the commitment to help in carrying out employment duties now and in the future.
Technical development
Involves individuals planning and making decisions about education, training, and career choices as well as developing the right skills and knowledge to do so.
Skill Development Role
Innovation and Continuous Improvement Role
Problem solving and critical thinking
Continuously seeking to identify, define, critically analyze, and resolve work problems through researching and testing alternative ideas and approaches.
Customer responsiveness
Involves the ability to identify, understand, build relationships with, and adapt to the requirements of external and internal customers in an appropriate manner.
Innovation &
Continuous
Improvement
opportunities
(The end of the job description)
Ways to Formulate
Role Descriptions
Dynamic duo method
Team method
Supervisor–incumbent method
Single-employee method
Lunch & Learn Series
Mod 1 – The Ingredients of Effective Feedback
Mod 2 – Enhancing Your Personal Influence
Mod 3 – Optimising Team Performance
Mod 4 – Getting the Very Best from People
Mod 5 – Understanding People and their Personalities
Mod 6 – Facilitating Effective Meetings
Find out more: http://www.winnersatwork.com.au/lunch-n-learn/
20% discount by the COB today
• "From one of today's most influential HR experts, The End of the Job Description introduces a revolutionary new approach to work roles. As if that weren't enough, Tim Baker also provides you with the performance indicators and measurements you'll need to establish this re-invention of work within your organization!"-Marshall Goldsmith, author of the New York Timesand Wallstreet Journal #1 Best Seller Triggers
www.winnersatwork.com.au