Construction Claims
By Raya Jaber
Tasnim Bany Jaber Tala Aydi
Supervisor: Eng. Mohammad
abu neama
Outline
Introduction
Managing construction projects with standards and
specifications plays a fundamental role in construction
projects.
Expectations of parties may be disappointing and disputes
may arise at any time between the first bid and the last bill
of the project.
Definition
construction claims are defined as a request
from one party to another for adjustment
because of change under the contract
terms.
Parties involved in construction claims are,
owner, contractor and designer.
Resolve Construction Claims
Statement of the problem
Construction projects in Palestine suffer from many
problems, which result in extension beyond
budget and time. Because of these problems,
construction claims occur.
In this project, an identification of the most
important causes of construction claims were
determined in order to avoid them.
Project objectives
• Determination of the impact of claims on
construction which are time, cost and quality in
Palestine.
• Identification of the party that is responsible for
each cause.
• Identification the most important causes of issuing
construction claims in Palestine.
Methodology
Data Analysis
In order to achieve the project objectives,
data was collected and analyzed using
likert scale and Microsoft Office Excel.
Questionnaire
• Questionnaire template was prepared as
a part of this research and distributed
over two parties, owner and contractor.
• The questionnaire consists of three
sections, each section aims to gather
different information.
Questionnaire• Pilot test
It is a preliminary study conducted in order
to evaluate questionnaire template to get a
final, error-free, and clear template.
• Ways to send questionnaires
1.E-mail.
2. Transmission by hand.
Contractors’ sample
Data was analyzed from each party’s point of view
From this figure, it is
shown that only 58%
of respondent have
responded.
Work experience
Because of high level of
experience it is expected that
the data will be more accurate
and reliable.
Classification of contractor company
Most of contractors
companies in Nablus
are classified from
first to third degree
Average number of issuing
Impact of issuing claims on the project
Increase in the cost
of the project to the
owner has the
greatest impact, and
the second impact is
delay in completion
the project.
common way to solve claims
Negotiation method
is considered as a
cheap and saves
time.
Identifying the responsible for each cause
• Data was analyzed and each cause was
allocated for the party who is responsible for it.
• In this part of questionnaire, the weighted stake
(measured by no. of ticks) of each cause was
calculated and allocation made to the party with
the highest weight that is 33% or more.
Causes of claims and the degree of occurrence
Causes of claims and the degree of occurrence cont.
Causes of claims and the degree of occurrence cont
Conclusion
• In conclusion, there is a significant
difference perspectives between both
owner and contractor.
• This is because an owner expects that the
project will be completed within its
established schedule and within its cost.
Conclusion
• However, a contractor try to complete the
project though there is always a probability
of obstacles facing any project naturally.
Recommendation
The designer should prepare
Recommendation
• Employ qualified engineers
• Give authority to approve the drawings
and samples.
• Make sure that the fund is available
Tender is ready
Recommendation
• Check all site conditions, especially the
soil reports.
• Make sure that the specification of
materials that needed are clear
• Clear bill of quantities and specification.
Hope you enjoy our presentation, and if
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