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HVACR & Plumbing PRofessionAls news mAgAzine Volume 8, issue 2
Get Connected.Connect to the Internet. Connect to More Sales. RedLINKTM Connects.
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TM
THERMOSTATS ZONING AIR CLEANERS HUMIDIFIERS DEHUMIDIFIERS UV SYSTEMS VENTILATION WATER SOLUTIONS COMBUSTION
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NEW! RedLINK™ Internet Gateway 04Connects any RedLINK system to the Internet for remote monitoring and control.
NEW! Total Connect™ Comfort Services 05FREE web portal and mobile apps for controlling comfort remotely with no monthly fees.
NEW! Prestige 2.0 Comfort Systems 06Diagnostics that work on every brand and efficiency of equipment, Alerts to Generate Repeat Business, Universal Residential/Commercial application, and so much more.
NEW! Wireless Indoor Air Sensor 07Use up to 6 in any application to sense and control both temperature and humidity – together or separately.
NEW! EConnect™ 08Wireless Comfort Control Systems for Electric HeatThe easy, wireless way to retrofit and control electric heat.
NEW! AquaPUMP™ 09Circulating Pumps With a Whole New TwistPumps designed for today’s hydronic installations.
Other NEW Product Innovations 10• PRO 1000/2000 Horizontal Thermostats• EconoSwitch™ Timer Control• AMX 300 Low-Lead Mixing Valves• AM-1 1070 Series Low Lead Mixing Valves
Awards & Recognition 11Honeywell innovation receives Frost & Sullivan Award.
Marketing Programs & Promotions 12Promotions, products and programs to keep you on top.
Taking the Mystery out of Smart Grid 14Exclusive interview with Honeywell’s Director of Energy Systems.
The New Path to Profit Training Program Are You on the Road to Success? 15Honeywell partners with BDR to make contractors more profitable.
Training Support 16Homes University, eLearning LIVE and more!
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Connect to the internet with the RedlinKTm internet gateway
see the 2.0 Difference
Connect to More Business OpportunitiesHoneywell is committed to connecting contractors to their customers, and connecting
those customers to
ideal comfort. With
our complete line of
products, accessories,
programs and training
support, everyone’s
satisfied. Your
customers get complete
comfort and peace of
mind while you enjoy
simple installation,
increased add-on sales
and an overall improved
bottom line.
Take the Path to Profit
in this issue
Find comfort in your connection.
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TM
Total Connect is Perfect for anyone with a smart phone, vacation home,
investment property, or business.
RedLINK™ Connects.Your Customers are Connected. Are you?
Connect to the Internet Four steps are all it takes to get connected:
1. Plug the RedLINK Internet
Gateway into a 24V wall plug
2. Plug the included Ethernet Cable
into an existing internet router
3. Press the “connect” button
to establish communication
to the RedLINK Comfort System
4. Provide your customer with the unique serial number found on
the bottom of their RedLINK Internet Gateway
The rest is done online when your customer registers their serial number
at www.mytotalconnect.com.
*if outdoor sensor is installed.1 Free apps are available for Apple iPhone, iPad and iPod touch devices at time of release. Check www.mytotalconnect.com for more mobile applications coming soon.
2Outdoor air sensor required.
Total Control. Total Comfort. Total Connect.Every time you visit the Total Connect Comfort web portal,
or access the apps from your mobile device, you can:
• ViewandchangeyourHVACsystemsettings
• Viewandsetthetemperature
• Viewindoorhumidity
• Viewoutdoortemperatureandhumidity2
• Accessmultiplethermostatsifyoursystemiszoned
• Accessmultiplelocationsifmorethanonesystemisregistered
• Receivesystemperformanceandotheralertsviae-mail
• Automaticallyupgradeasnewfeaturesareavailable
www.mytotalconnectcomfort.com
Download the Free
Total Connect Comfort App
Today.
Honeywell’sTotalConnectComfortServicesgives you access to remotely monitor and manage your heating and cooling system – at
anytime, from anywhere – through your PC, smart phone or tablet device1. Total Connect is
supportedbytheexclusiveRedLINK™wirelesstechnologyfromHoneywell.
Get Connected to ComfortYourcustomerscancountonTotalConnect’s
system performance alerts for a level of
awareness and peace of mind that is unmatched
– helping them to stay connected to their home
orbusinesswhetherthey’reacrossthestreetor
half way around the world.
Alerts can be set up to monitor comfort, safety
and energy.
Your customers will get the information
they need instantly so they can decide what
action to take.
• Bealertedwhenthetemperatureistoohighor
low to ensure the comfort of family, employees
or pets while away
• Getnotificationwhenthetemperatureor
humidity is too high or too low
Connect any RedLINK Comfort System to the internet to provide your
customers with remote access from their PC, smart phone or tablet*
using Honeywell’s RedLINK Internet Gateway.
Chances are that
you’ve come to rely
on technology to stay
connected - and for
new and better ways to
manage your daily life
more efficiently.
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One Control is Always the Right Control.
Prestige® IAQ 2.0
Prestige Goes CommercialNow Selectable for Residential OR Commercial Applications Prestige now meets the needs of both Residential and Light
Commercial applications. Simply select Residential or Commercial
during the installer setup. If Commercial is selected the thermostat
will use commercial language and scheduling features, control
algorithms to meet building codes and Title 24 compliance, offer
override durations, occupancy initiation, economizer/time of day
control and so much more.
Prestige Gets Delta T Diagnostics and AlertsAlerts Customers of Issues to Create New Business Opportunities for YouAll Prestige IAQ 2.0 systems come standard with both a return and
a discharge air temperature sensor to measure Delta T. Based on
limits you set at installation, customers can be alerted when their
system is not operating as expected with instructions to contact you
for assistance. Alerts give customers a sense of security while also
enabling you to service or replace the equipment prior to a loss of
heating or cooling.
See the 2.0 Difference
Prestige Makes Indoor Temperature and Humidity Sensing SensableWireless Indoor Air SensorThis isn’t the indoor sensor you’re used to. Honeywell’s Wireless Indoor Air sensor has the
ability to sense and control both temperature and humidity. Use for temperature averaging
or to control separate spaces as desired.
*All Prestige IAQ 2.0 systems come standard with a return and a discharge air temperature sensor to measure Delta T.
New! Wireless Indoor Air Sensor Use up to 6 in any application to sense and
control both temperature and humidity –
together or separately. Works with Prestige
2.0 systems only.
TM
Prestige Gives You More OptionsAssignable Inputs & Outputs Offer Endless Options for ControlPrestige 2.0 offers 2 assignable inputs and 3 assignable outputs. The inputs can
be used for your choice of Wired Sensors, remote setback, or Dry contacts to trip
pre-packaged or custom alerts such as full drain pan or water leak. The outputs
can be used for IAQ, or to meet customers needs for equipment to stage in a
particular way.
Prestige Saves Time and RelationshipsUser Interaction & Alert Logs Point Techs in the Right DirectionPrestige 2.0 keeps a searchable history of thermostat setting changes including
temperature, system, installer setup and alerts activity. You can use the logs to
save time in troubleshooting and safe face with customers by determining if the
issue at hand is a system error or an user error.
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No Stress, No Mess Open new opportunities for system conversions and upgrades
with EConnect’s hassle-free wireless installation. Because all
of the wiring is done at an Equipment Interface Module at the
heater or junction box, there’s no longer risk in bidding jobs.
EConnect Works with all RedLINK accessories including:
• Wireless Outdoor Sensor
• Portable Comfort Control
• RedLINK Internet Gateway & Total Connect Comfort
TM
EConnect™
The Easy Way to Retrofit andControl Electric Heat.In the past, challenges with adding room control to electric heat baseboards, convectors
or fan-forced heaters included anything from having to open up and re-patch walls in order
to wire the control to losing jobs because the homeowner doesn’t want the wall to be
opened for wiring.Thanks to Honeywell’s RedLINK Wireless Technology and EConnect,
those days are gone.
It’s About Time The EConnect System takes electric heat control – and profits for your business – to a
whole new level, with its advanced design, patented features, accessory add-ons and
wireless installation.
Time is Money The EConnect System takes electric heat control – and profits for your business – to a
whole new level, with its advanced design, patented features, accessory add-ons and
wireless installation.
Relocate the Control Today, most electric heat is controlled from a knob on a baseboard, or a built-in control on
the heater, that is typically located near the floor – not the ideal control or sensing location
for homeowners. Since EConnect is completely wireless, you can install its thermostat
where it will provide optimal comfort control and convenience to the homeowner. What’s
more, is that up to 8 EIM can be controlled from a single EConnect thermostat.
Connect to More Sales with Accessories Open new opportunities for system conversions and upgrades
with EConnect’s hassle-free wireless installation. Because all
of the wiring is done at an Equipment Interface Module at the
heater or junction box, there’s no longer risk in bidding jobs.
AquaPUMP™
Hydronic Circulating PumpsPumps Designed for Today’s Hydronic Installations.Space limitations of residential boiler rooms can present challenging installations.
Hydronics contractors often have to bring multiple pumps and valves to any given
install. Whether you are installing a pump with zone valves or a complete circulating
pump zoning solution, Honeywell offers one brand with endless application flexibility.
Twist-To-Fit The Twist-To-Fit design for
AquaPUMP means you will always
find space for the pump housing
in every boiler room application.
Honeywell AquaPUMP’s can be
rotated 90° for the exact fit you
need. No more carrying multiple
pumps to make sure you have a
model that fits. The AquaPUMP line
has you covered.
AquaPUMP Twist-To-Fit universal flange rotates 90° to fit every application.
3-Speed Versatility —
Maximizeefficiencyandprovide
sufficientflowrateswithasingle
pump.
Quiet Operation —Reduced
operational noise and vibrations
help extend the life of the pump
and eliminate callbacks.
Built-in quality—Hardened
ceramic internal shaft and bearings
forlong-lasting,dependable
performance.
Separate Flow Check — The
Honeywellflowcheckissoldasa
standalone part so there is no need to
stock a separate pump assembly.
Save Time. Save Space.
*Also installs on a junction box for remote installations.
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Other Recently Introduced Product Innovations
Pro 1000/2000 HorizontalRIGHT BRAND. RIGHT PRICE.
• Vertical mount fits popular horizontal footprint
• Budget Price
• Basic Operation
• Models available for 2H/1C heat pumps and 1H/1C applications
• Heat Only model available
• Private-label eligible
EconoSwitchTM
EASILY INSTALL CONVENIENCE, SAFETY AND SAVINGS WITH STYLE
• 7 day programmable
• Solar timetable: Automatic daylight savings adjusts programs for
seasonal changes.
• Large backlit screen
• 3-Button easy-to-use interface
• Random mode stimulates presence during absence for improved
security.
• Complete offering from single pole to three-way installations, lighting,
fan, pumps and motors.
• Available in white or light almond
AMX 300 Mixing ValveINSTALLATION THAT ’S (ALMOST) NO SWEAT.
• Installs in as little as 15 minutes
• Low-lead-content models now available
• New design requires a maximum of just two sweat connections
• Requires fewer parts than previous models
• Handy kit includes everything needed for installation
• Meets ASSE 1017 standards
AM-1 1070 SeriesUNDER SINK THERMOSTATIC MIXING VALVE
• Available in multiple connection types
• Teflon® coating increases product life and reduces callbacks
• ASSE 1070 approved
• Lockable hand wheel prevents tampering
• Models for hydronic heating also available
Awarded.Dealer Design Awards
The TrueEASE, Prestige IAQ, and R7284U Universal Digital
Oil Primary have been recognized for excellence in product
design in the seventh annual Dealer Design Awards
Program sponsored by The Air Conditioning Heating &
Refrigeration News.
ASHRAE Innovation Awards Honeywell’s EnviraLINK™ Remote Access System received
an Honorable Mention in the Software Category of the 2011
AHR Expo Innovation Awards Competition. Representing
a broad cross-section of the HVACR marketplace, the
winning entries were selected in 10 categories and
represent the most innovative new products among the
thousands that will be displayed at the Show. A panel
of judges made up of ASHRAE members evaluated the
products submitted based on innovation, application, value
to the user and market impact.
HoneywellhasbeenrecognizedbyFrost&SullivanasofferingtheOverallBestProgrammableThermostatsintheUnitedStates.
In the survey of 1,013 U.S. homeowners, 646 owned programmable thermostats and rated
various brands on several specific points. Homeowners using Honeywell programmable
thermostats rated their thermostats better than users of any other major brand.
Supporting our overall best rating is that our programmable thermostats also ranked well
for other factors too, such as ease-of-use, energy efficiency, and cost savings.
David Weekley Homes 2011 “Partners of Choice” Award Winner
David Weekley Homes recently named Honeywell
a 2011 “Partners of Choice” Award Winner. The
award is based on David Weekley Homes’
National Trading Partner Survey, a quarterly
review of approximately 150 suppliers rated by
more than 500 team members of David Weekley
Homes. Honeywell received an “A” rating for
Quality in the 2011 survey program and has been
an award winner since its inception in 2004.
2011
U.S. HOMEOWNERS’ CHOICE AWARD:OVERALL BEST BRAND
OF PROGRAMMABLE THERMOSTATS
Home
Service Van and/or Fuel Truck
Our Office
Broadband/Telephone
Secure, Nationwide Monitoring
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Honeywell’s Universal Service Kit includes:
Universal Intermittent Pilot Ignition Module
Replaces more than 400 Honeywell and competitive
models. This control works in both single and dual rod
systems and features field-selectable pre-purge and
ignition trial timings.
Universal Electronic Fan Timer
Replaces more than 400 Honeywell and competitive
models. This control works in both single and dual rod
systems and features field-selectable pre-purge and
ignition trial timings.
Universal Integrated Furnace Control
Replaces more than 140 single-stage hot surface
ignition furnace controls. The S9200U offerins
universal application and robust diagnostics.
Glowfly® Hot Surface Igniter (6-Pack)
Replaces more than 110 installed silicon carbide
models. Glowfly is the Universal Hot Surface Igntier
made from next generation silicon nitride and features
universal bracket design and one-of-a-kind visual
cross-reference packaging.
MarketingSupportTools&ProgramsHoneywell Universal Replacement Parts Limited Time-Offer! Introducing the Universal Service Kit…700 parts, 1 pack.
Four Universal parts replace 700 different SKUs. This limited time offer is
designed to help reduce inventory, simplify orders, and ease the transition
into the heating season.
Learn and Earn! Universal Strategy Counter Training Honeywell’s Universal Strategy counter modules are specifically
designed to familiarize counter sales associates with key
Honeywell Universal products as well as our cross-referencing
tools. Honeywell’s Universal portfolio, with 12 distinct products,
reaches across almost any application, making Honeywell the only brand of
replacement parts you’ll ever need. With this knowledge, counter sales associates
can enhance customers’ counter experience while confidently directing them to
the part they need.
The Universal Strategy Training Includes Seven Modules:
• The Universal Choice: Honeywell’s Universal Story & Portfolio
• Cross-Referencing: Overview and Resources
• Glowfly® Universal Hot Surface Igniter: Q3200U
• Universal Electronic Fan Timer: ST9120U
• Universal Intermittent Pilot Ignition Module: S8610U
• Universal Integrated Furnace Control: S9200U
• Universal Digital Electronic Oil Primary: R7284U
Complete all seven training modules by October 31, 2011 and receive one of three FREE Honeywell gifts.
Now Available - New and Improved Cross-ReferenceHoneywell’s new Distributor Cross-Reference Guide for
heating and cooling components makes it easier for you to
find the replacement part you need. Simply locate the old
part and then determine which Honeywell part will replace
it. This user-friendly guide helps make cross-referencing
more intuitive and efficient. Ask your Honeywell sales rep for more information or
visit www.customer.honeywell.com to download form 67-7518.
TrueCLEAN™ BOGO and Cash Card Promotion It pays to buy Honeywell Air Cleaners.
Get a free replacement filter with every TrueCLEAN
purchase through 12/31/11!
This is in addition to the one it comes with and there is no limit on the quantity of free filters
PLUS! There’s a Bonus Offer Contractors who buy three
TrueCLEAN’s will receive a
$50 cash card. Purchase
five TrueCLEAN’s and
receive a $100 cash card.
(Limit one cash card per company.)
This promotion runs June 13th through December 31st, 2011. The date on the contractor invoice must fall within the offer period to be eligible for distributor reimbursement. The distributor will invoice the contractor for any items not covered as part of this offer. The invoice must show the total cost
Visit www.forwardthinking.honeywell.com
TrueHOMETM Comfort Solutions iPAD App The TrueHOME™ Comfort
Solutions app is an assessment tool
quiz, where, when a contractor is
sizing or assessing a homeowner’s
system, they can leave their iPad
with the homeowner to complete
the quiz. Based on how the
questions are answered, the app will provide the homeowner with a personal
recommendation for Honeywell product solutions that they may want to
consider for their home.
The application can be found at www.forwardthinking.honeyewell.com/
TrueHOMEsolutions.
Earn Humidifier Units and
CPRO Rebates*
Honeywell Partners With Contractors to Sell More Humidifiers This SeasonHoneywell humidifiers have application flexibility,
reduced water waste and easy replacement
revenue opportunity. Now, for the first time ever,
Honeywell is partnering with our contractor
customers to sell more.
In the US, we are partnering with contractors
to help close more sales with a $50 mail-in
homeowner rebate. In Canada, we are partnering
with contractors to incent their staff to offer and
sell Honeywell humidifiers with a spiff program.
Depending on the program level that contractors commit to, they’ll also earn
FREE humidifier units and Contractor PRO rebates up to 5 percent. Promotion
ends March 2012.
Visit www.forwardthinking.honeywell.com
Universal Product
Universal
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TheNewPathtoProfitThe New Path to Profit is a two-day training program that
gives HVAC business owners, along with service and sales
managers, the knowledge and tools to implement successful
accessory sales and service strategies into their business.
Attendees learn to go beyond the up-selling of equipment and
into new areas that can make their business more profitable.
New Path to Profit was developed by Honeywell in partnership
with Business Development Resources (BDR) — the industry’s
premier provider of business training and coaching services
for HVAC contractors.
If you’ve been to a BDR class before and think you’ve seen
it all … think again. The New Path to Profit includes new
lessons and business processes focused exclusively on
improving profitability through accessory sales and service
strategies. To insure participants achieve their business goals
and implementation plans, BDR follows-up with them during
30, 60 and 90-day webinars. It’s all part of Honeywell’s
commitment to our customer’s success.
Register for Local Classes Top Honeywell distributors are bringing the New Path
to Profit course to locations across the country. Visit
profitcentral.honeywell.com to find the location nearest you
and use the online form to register. Note that fees and dates
vary by location.
Distributors — Host the Course! Serve your contractor customers by bring this amazing
business-building course to your area.
Visit www.profitcentral.honeyewll.com to learn more. “I have been to multiple business training classes over the years and have always tried to implement something from these classes into my business. I can honestly say that none of these other classes were even close, as far as drilling implementation into my business. I am leavinghereknowingwilldrasticallyimproveitsprofitin1year,anditisexcitingtoimaginewherewewillbein3years.Idon’tevenwanttothink past that at this time – because I could pass out.“
- Brad Cook - Stan’s Heating
“HoneywellandBDRaretobecongratulatedonthehighcaliberandextremelyrelevantseminar.Thistrainingwilltakeaverygoodcompanytoagreatcompany.BarryBurnett’spresentationisrivetingandthevoiceofatrueindustryprofessionalthathasexperiencedeveryownersconcernsfortheirbusiness.Thereisasaying“youcan’tteacholddog’snewtricks”,thisprogramdisprovesthisstatement,forIamanolddogandHoneywell/BDRtaughtmemanynewtricks…MuchthankstoallassociatedwithHoneywell/BDR.”
- Randy Gibbs - Brody-Pennell Heating & A/C
Don’t just take our word for it. Here’s a word from previous attendees.
Honeywell’sAnswerto Smart Grid Technology A conversation with Brad Paine, Director of Honeywell’s Energy Systems Business
“Improvingenergyefficiencyhasbecomea new economic priority around the world, and has also generated major efforts to upgrade electrical infrastructure to make it “smarter” and more resilient in the face of ever increasing power demand.”
- Brad Paine, Director of Honeywell’s Energy Systems Business
The emerging smart grid poses a challenge for homeowners as well as the contractors that serve them:
How will it affect me? Do I need to wait for the smart grid in order to become energy efficient? What
can I do to prepare?
Q. What are the primary benefits projected from the implementation of Smart Grid Technology? What are the major drivers behind its adoption?A. The smart grid represents a new era in which homeowners will pay the actual generation and
transmission cost of the energy they consume. This presents a challenge for consumers to better
manage their consumption and control their energy costs.
Smart Grid Drivers Q. What are the most difficult challenges that must be met for implementation of Smart Grid Technology so that the U.S. can benefit from the expected improvements?A. The key to a successful Smart Grid implementation is to make it simple for customers to automate
their behaviors in order to achieve maximum energy savings. Our legacy of working closely with both
customers and utilities has given us a unique perspective on how to more quickly realize the benefits of
the smart grid as it evolves.
Q. What specialized products, systems or services has Honeywell developed that are designed to be compatible with the Smart Grid? A. At a basic level, the smart grid is really just one big control system. And Honeywell is the world’s
premier controls expert — we have the technology, expertise and reach to make the revamped grid
work for homeowners, business and industry. Variable pricing is becoming more common from
utilities in some locations. Like long distance telephone calls, electricity prices fluctuate during the
day. Honeywell’s Prestige® and Prestige® IAQ programmable thermostats include a “Time-of-Use”
programming option, which enables homeowners to automatically adjust their energy consumption
based on a utility’s variable pricing plan — bringing the benefits of the smart grid into their homes
Q. What portion of the Smart Grid Infrastructure will likely be handled by specialized distributors and construction companies that already support the Utility Market? A. We won’t speculate on any specifics, but believe
electrical distributors and contractors who are educated
in this area and understand how to bring these solutions
to their customers will benefit greatly.
Improving energy efficiency has become a new economic priority around the world, and has also generated major efforts to upgrade electrical infrastructure to make it “smarter” and more resilient in the face of ever increasing power demand.
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Homes UniversityBecome a Product Expert with Hands-On product and sales training at Honeywell Headquarters
Honeywell Homes University is a three-day training program that not only focuses on
in-depth technical product training, it also emphasizes key selling strategies to help
contractors and distributors grow their businesses.
Space Available in 2012 Classes.To register or learn more, visit homesu.honeywell.com
The New Path to ProfitHVAC Business TrainingThe New Path To Profit is a two-day local training brought to you by Honeywell,
in partnership with Business Development Resources (BDR) and your distributor.
Register for a training course near you to gain the knowledge and tools necessary to
implement successful accessory sales and service strategies into your business..
Visit www.profitcentral.honeywell.com to find a training in your area.
eLearning LiveProduct Training WebcastsJoin Honeywell product managers and technical specialists for eLearning Live, a series
of free, one-hour online training webcasts held every Tuesday at 10am Central Time.
Visit www.forwardthinking.honeywell.com/training for the current learning schedule.
For more information:Follow us on Twitter @honeywellcpro or visit the Honeywell CPRO YouTube channel.
Learn. Grow. Thrive. Connect. WithHoneywellTrainingOpportunities
Automation and Control Solutions
In the U.S.:
Honeywell
1985DouglasDriveNorth
GoldenValley,MN55422-3992
In Canada:
HoneywellLimited
35DynamicDrive
Toronto, Ontario M1V 4Z9
1-800-328-5111
www.honeywell.com
Apple, iPhone, iPad, iPod touch and iTunes aretrademarks of Apple Inc. All other trademarksare property of their respective owners.
50-1769RLSeptember 2011©2011HoneywellInternationalInc.
View current schedules online at: homesu.honeywell.comwww.profitcentral.honeywell.comwww.forwardthinking.honeywell.com/training