Confluence for the Evolving Project Management Office (PMO)!Sandra Toner, Configuration Analyst!Ultra- Special Operations Technology, Inc.!

Intro to the PMO Good Wiki -Bad Wiki PMO Functional Areas

Agenda!

The PMO!

It is what it is!! An organizational body or entity assigned various responsibilities related to the

centralized and coordinated management of those projects under its domain.

-PMI PMBOK Guide

PMO Value Models!

Support Control

PMO Competency Continuum!• Project Oversight Project Office

• Process Control Basic PMO

• Process Support Standard PMO

• Business Maturity Advanced PMO

• Strategic Alignment Center of Excellence

PMO Competency Continuum!

I’m a mess. People

don’t trust me.

I’m very useful.

People rely on me.

http://fugato.net/wp-content/goofuselect.jpg

Ask yourself…!who can see or do specific things

what content goes where

how is QA performed

which practices are preferred

You can't turn a herd of turtles into a

twenty-mule work team.

L. Todryk!

PMO Functional Areas!

PMO Functional Areas!Practice Management Infrastructure Management Resource Management Continuity Management Business Alignment

Process and Practice! “Trying to manage a project without

project management is like trying to play a game without a game plan.”

K. Tate (PMI)

Methodology Transparency!•  PM Process Guide!•  PM Practice Guide!•  PM Toolkit!•  PM Glossary!

Critical Processes

Best Practices

Infrastructure!

INFRASTRUCTURE DEFINITION!

Governance!•  PMO Charter and

Policies!•  Structure!•  Control Board Activity!

http://360vendormanagement.com/wp-content/uploads/2009/12/outsourcing-governance-organization-design.jpg

Assessment!•  Competency, Capability,

and Maturity!•  Audit!

http://www.graphicpartners.com/images/quality_assurance.jpg

PMO Charter Identify Roles

Baseline for Assessment

Project Classifications Control Board

Audit Plan and Results

Resource Herding!

http://www.moillusions.com/wp-content/uploads/2011/12/Optical-Illusion-Cows.jpg

Project Resources!•  Identify and Assign!•  Performance!

http://humancapitaladviser.com/wp-content/uploads/2012/02/human_resources.jpg

Resource Development!•  Training!•  Teaming!

http://wiki.opscode.com/download/attachments/1179732/resource-definition.jpg

Resource Tracking Team Recognition

Resource Utilization Skill Gaps

PM Team Tools

Continuity! “Continuity does not rule out

fresh approaches to fresh situations.”��� -Dean Rusk ���

Career Development!•  Mentoring!•  Knowledge Transfer!

http://career.washcoll.edu/Career%20Fair/annualcareerfair.php

Highly Effective Models Partner with HR

Mentorship Engagement Role-based Procedures

http://www.patrickdowney.com/media/line-up-coll.jpg

Business Alignment!The success of the Rat Pack was due to the camaraderie, the three guys who work together and kid each other and love each other. ���

Sammy Davis, Jr. ���

http://3.bp.blogspot.com/-6uCPCSkJuPI/T5ewLIGW-_I/AAAAAAAAFm0/VI3SDsXd9xU/s1600/anonymous-the-rat-pack-8401038.jpg

Relationships!

•  Stakeholders!

http://blog.mindjet.com/wp-images/user_images/Success.jpg

Facilitate Communication

Participation Expectations

#summit12

Confluence is only as useful as you create it to be.

Plan it. Be transparent. Audit it. Be consistent. Use it.

Thank you!