Transcript
Page 1: Competitive Pricing for Spare Parts

Competitive Pricing for Spare PartsJohan Östlin

Pricing Consultancy Manager at Syncron

Page 2: Competitive Pricing for Spare Parts

Page 2 COPYRIGHT © SYNCRON 2014

Syncron is the global leader in aftermarket service optimization

• Price Management and

Aftermarket Specialist

– Price Management

– Inventory Management

– Master Data Management

• Customers are multinational

companies

– Active users in more than 100

countries

– R&D intensive, investing >20% of

revenue

Meet the Presenter:

Johan ÖstlinPricing Consultancy Manager at Syncron

• 7+ years providing pricing consulting services to companies

• Ph.D. Aftermarket Solutions, Institute of Technology at Linköping University

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Drive margin and sales volume with strategic competitive spare parts pricing

With a systematic analysis of competitive data, you can successfully implement prices, that:

• Quickly achieve ROI goals• Better communicate value to your customers• Grow sales and margin

Establish a efficient process to manage competitive information and feedback

How and where to gather competitive data

Use competitive information to set the optimal price

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Unstructured, manual price adjustments creates risk and inefficiency

• Can’t closely align prices to broader brand and market positions

• Forced to treats most competitors equally to fit in to a pricing process

• Increases likelihood that price will be adjusted

based on the wrong information

Establish a process

• Can’t quantify how volume will shift when

the price is adjusted

• Can’t easily adjust price for thousands of

parts across customer segments and

regions

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Structured approach to spare parts pricing takes into costs, competitive offers and applies analytics

• Leverage price to achieve category goals and grow market share

• Align prices to broader brand and market positions

• Rank competitors for pricing purposes

• Prioritize information that impacts price

• Quantify how volume will shift when the

price is adjusted

• Can easily adjust price for thousands of

parts across customer segments and regions

With knowledge about competitors you can:

Gather competitive

data

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Gather competitive

data

• Publically available prices

– Public list prices. E.g. SKF European reference price

• Excel, PDF, Word, etc

• Web Shops, Internet pages

• Company websites

• Industry specific databases

– Formalized databases (Automotive – Eucon/Eurotax)

• Internal feedback data

– Information reported from customers/dealers

• Market research data

– Mistry shopping data / External bought information

How and where can you find competitive data?

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Traditional Product Oriented Pricing Approach

FiltersCommercial Unique Items

Air Filters Filter paper A+

Oil Filters

Water Filters

Filter paper A

Filter paper B

Product Segmentation Structure

Volume

ValueDriver

Volume

Volume

Filter paper A+

Filter paper B

Price

Volume

Captive ItemsImpeller Product Range A

Product Range B

Material A

Material B

Material C

Diameter

PC Boards Process Control

Flow Control

Cost+

Cost+

Generation 6

Generation 5

Cost+

List Price

List Price

FiltersCommercial Items

Diameter

Diameter

Set the optimal price

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Sales V

alue

Competitive Pricing

Price

Cost

Price

Cost

Sales

Commercial Pricing

• Currently a cost+ approach is used with a markup target

• Some prices are adapted to market conditions with a manual process

Markup target

Market Adaptions

Set the optimal price

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Sales V

alue

Position Against one Competitor

Price

Cost

Price

Cost

Sales

Commercial Pricing

• Collect competitor information and visualize in a graph

• Frequent over and under pricing against competitors

Markup target

Competitor A

Set the optimal price

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Sales V

alue

Position Against one Competitor

Price

Cost

Price

Cost

Sales

Commercial Pricing

• Sort by competitor prices

Markup target

Competitor A

Competitor A price

Set the optimal price

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Sales V

alue

Position Against one Competitor

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Sort by competitor prices

• Possition against competitors

• 10% premium for lower price items – 5 % premium for expensive parts

Competitive positioning

Competitor A

Set the optimal price

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Sales V

alue

Position Against one Competitor

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Adapt to competitor pricing

• Take a stepwise approach for sensitive items

Competitive positioning

Competitor A

Set the optimal price

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Sales V

alue

Manage Missing Competitor Prices

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• What if we don’t have competitor item information available?

Competitive positioning

Competitor A?

Markup target

Set the optimal price

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Sales V

alue

Manage Missing Competitor Prices

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Option 1 - Use an alternative price rule, as value based price logic

• Build a price structure based on the volume of the filter

Competitive positioning

Competitor A

?

Markup target1.1 Liters

1.4 Liters

1.25 Liters

0.9 Liters

1.7 Liters

Set the optimal price

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Sales V

alue

Manage Missing Competitor Prices

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Option 2 – Link the item to another similar item where we have a competitor info

• We use a ”Similarity Factor” for reusing market information on several items

Competitive positioning

Competitor A?

Markup target

15%20%

25%

Set the optimal price

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Sales V

alue

Manage Missing Competitor Prices

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Option 3 - Use an alternative price rule, as for example a markup target

• Will generate an ”market adapted margin” based on cost

• Can be useful when there is low transparency of competitor prices in the market.

Competitive positioning

Competitor A?

Markup target

Set the optimal price

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Sales V

alue

Position Against Multiple Competitors

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Positioning against several competitors

• Display competitors for easy visualization of positioning

• Different calculations methods can be managed

Competitive positioning

Competitor A

Competitor B

Competitor C

Calculation methods

• Average of all competitors• Max or min competitor price• First available price by

competitor priority order • Median or percentiles

Set the optimal price

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Calculate competitor price with

• Average of all competitors

• For segments of parts with a tight competitive situation

• Max or min competitor price

• For positioning based on the price leader or the lowest price option

• First available price by competitor priority order

• For positioning according to clearly identified main competitor/competitors

• Median or percentiles

• For sorting away outliners

Set the optimal price

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Sales V

alue

Position Against Multiple Competitors

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• When calculating based on average of competitors prices we need to consider how to position to each competitor

• Competitor C has a higher list price level (e.g. they always give the customer a higher discount) – we want to adjust these items down by 20 % to make them comparable to the other competitors

Competitive positioning

Competitor A

Competitor B

Competitor C

Calculation methods

• Average of all competitors• Max or min competitor price• First available price by

competitor priority order • Median or percentiles

Set the optimal price

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Sales V

alue

Position Against Multiple Competitors

Price

Competitor A price

Price

Cost

Sales

Commercial Pricing

• Calculate the average and position accordingly

• Suitable for situations where you have a high degree of competition

• For a situation with a high price difference among competitors, other calculation methods might be better

Competitive positioning

Competitor A

Competitor B

Competitor C

Calculation methods

Competitor Average

• Average of all competitors• Max or min competitor price• First available price by

competitor priority order • Median or percentiles

Set the optimal price

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Sales V

alue

Manage a Mix of Competitor List and Net Prices

Price

Price

Cost

Sales

Commercial Pricing

• What if we have a mix of list prices and net prices?

Competitive positioning

Competitor A List Price?

Competitor A Net Price

Average Net Sales

Calculation methods

• Mix of net and list prices

Competitor A price

Set the optimal price

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Sales V

alue

Manage a Mix of Competitor List and Net Prices

Price

Price

Cost

Sales

Commercial Pricing

• What if we have a mix of list prices and net prices?

• Use our typical discounts to position according to competitor net price. • I.e. Our basic discount is 15% then we position list prices at 20% to put net prices

5 % above competitors

Competitive positioning

Competitor A List Price

Competitor A Net Price

Average Net Sales

Competitor A price

Calculation methods

• Mix of net and list prices• 5 % higher than list prices• 20 % higher than net prices

Set the optimal price

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Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data

• Global pricing with market adaptions

Set the optimal price

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Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

• Option 1 – Position market prices according to market specific prices and sales volume

• Germany prices

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data

• Global pricing with market adaptions

Competitor A - Average

Set the optimal price

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Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

German List Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

• Option 1 – Position market prices according to market specific prices and sales volume

• Good price structure according to local competitors, big spread in-between markets

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data

• Global pricing with market adaptions

Set the optimal price

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Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

German List Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

• Option 2 – Position market prices according to average market prices, with local adaption

• Use a global price list reference calculated as 5 % higher than global competitor average

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data• Global pricing with market

adaptions

Competitor A – Global Average

Global List Price

Set the optimal price

Page 27: Competitive Pricing for Spare Parts

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Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

German List Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

• Option 2 – Position market prices according to average market prices, with local adaption

• Review current global list price in relation to current local market conditions

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data• Global pricing with market

adaptions

Competitor A – Global Average

Global List Price

Set the optimal price

Page 28: Competitive Pricing for Spare Parts

Page 28 COPYRIGHT © SYNCRON 2014

Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

German List Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

• Option 2 – Position market prices according to average market prices, with local adaption

• Adapt to local conditions by a market factor. E.g. 92% for Germany

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data• Global pricing with market

adaptions

Competitor A – Global Average

Global List Price

Set the optimal price

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Sales V

alue

Manage Market Specific Competitive Pricing

Price

Competitor A price UK

German List Price

Cost

Sales

Commercial Pricing

• What if we have different market prices in different regions?

• Option 2 – Position market prices according to average market prices, with local adaption

• More harmonized prices in-between markets, but local differences may exist

• Effective when local competitive data are missing, reduces gray markets

Competitive positioning

Competitor A - UK

Competitor A - Germany

Competitor A - Switzerland

Calculation methods

• Local pricing based on local data• Global pricing with market

adaptions

Competitor A – Global Average

Global List Price

Set the optimal price

Page 30: Competitive Pricing for Spare Parts

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Tools available from Syncron allow you to position your price

• Against a single competitor

• When competitor item information isn’t available

• Against multiple competitors

• Manage a mix of competitor list and net prices

• Manage market specific competitive pricing

Page 31: Competitive Pricing for Spare Parts

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Questions

With a systematic analysis of competitive data, you can achieve ROI, communicate value and grow sales and margin

Establish a efficient process to manage competitive information and feedback

How and where to gather competitive data

Use competitive information to set the optimal price


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