Communication in Collaboration by Design
at Valencia College
Valencia College• Celebrating our 50th anniversary
• Serving Orange & Osceola counties
• Eight locations
• Credit and continuing education enrollment of 70,000+
•Median student age: 21
• 35 Associate’s degrees, 81 certificates, 3 Bachelor’s degrees
Valencia Culture
•Deep and long-term commitment to Shared Governance
•Core employee and supervisory competencies to guide performance expectations and professional development
• “Big Ideas” and working theories as frameworks to guide decisions and practices
•Rooted in communication and collaboration as essential for innovation and student success
Our Professional Development Journey
Leadership
Academy
(LA)
Office for Org.
Communication
& Development
FormedEssentials
Supervisory
Competencies
Program
Competency
Models
Established
Ethnography
Leadership
Valencia
Strategic
Goal:
Investing in
Each Other
20072009 2010 20112008
Researched
LMS Platforms
dedicated to
OD
Digitized &
Aligned
Performance
Reviews
2012 20132014 2015 2016
EDGE
Platform
Rebrand LDPs
into PIVOT
Competency
Based Programs
Demand for
Multiple Entry
Points into LDPs
Academy for
Learning
Leadership
(ALL)
Implement PD
Platform for all
employees
Demand for
wider access to
LDPs
Need to
preserve
Institutional
Memory
Leadership in
Academic
Deans
PIVOT 1
Launched
ESC
Redesigned
into PIVOT 5
A.L.L.
Redesigned
PIVOT 360
LA
Redesigned
PIVOT 180
Prototype
Program
Launched
Make Or
Buy?
Is it working?HMW
grow/connect these
communities?
Competing Collaborating
Compromising
Avoiding Accommodating
Concern for others (Cooperativeness)
Co
nce
rn f
or
Self
(A
sse
rtiv
enes
s)
Thomas-Kilman: http://www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki
Generative Dialogue
• Presencing and flow• Collapse of boundaries• Listening from future self
Reflective Dialogue
• Inquiry & Curiosity• I can change my point of view • Empathetic listening
Talking Nice
• Downloading• Politeness and caution• Projecting when listening
Talking Tough
• Debate and clash• I am my point of view• Listening from outside
Enacting emerging futures
Re-enacting patterns of the past
Primacy of the Whole
Primacy of the parts
Otto Scharmer: https://www.presencing.com/sites/default/files/tools/UPresentation_v2.1.ppt
2-Day Conference• Conference Model with two leadership communities• Theory
• Interpersonal Communication • Thomas-Kilman• Generative Dialogue
• Speaker• Inner-Work of a Leader
• Concurrent Sessions• Mindfulness• Systems Modeling• Dialogic Leadership• Tough Conversations
Liberating Structures: http://www.liberatingstructures.com/
1-2-4-all: http://www.liberatingstructures.com/1-1-2-4-all/
User Experience Fishbowl: http://www.liberatingstructures.com/18-users-experience-fishbowl/