EarnForex.com Forex Broker Questionnaire
Please return the filled questionnaire to [email protected].
Main Information
Forex broker name (brand name)
COMMEXFX LTD
Company name(s)
COMMEXFX LTD
Founded in (year)2011
Online since (year when broker website was launched)2011
Countries with company offices (List all countries with our direct offices, not counting white labels or outsourced/franchise offices)
LIMASSOL, CYPRUS
Is broker regulated? (List the authorities and the respective license numbers)
CySEC –licence 153/11 FSA – registration 590004 BaFIN-registration 129963 registered with AFMCNMV –registration 3288 complies with MiFID member of ICF
Are you an IB of some other company? (Please write which)no
Do you accept US residents? (yes, no)no
What payment methods do you accept? (Please list all)MoneyBookers , Liberty Reserve, Bank transfers, Credit Cards, China Union Pay
Supported account currencies (Please list all)
USD , GBP, EUR , JPY, CHF
Available currency pairs (Please list all or provide a link to the list)
http://www.commexfx.com/forex.phpDo you offer trading by phone? (yes, no)no
Do you offer PAMM, LAMM or MAM? (Please list)In the future
Do you offer managed accounts? (yes, no)To be launched soon
Do you offer segregated accounts? (yes, no)yes
Do you pay interest rate on the clients’ funds? (yes, no)no
Do you offer any bonuses? (deposit, no-deposit, etc.; if yes, please provide links to descriptions)From time to time when we do contests and promotionshttp://www.commexfx.com/promotion.php
Do you offer trading contests? (yes, no; if yes, please provide links to descriptions)
Yes, as above
Do you offer demo accounts and for what platforms? (yes, no, yes but limited with N days, yes but limited with N days of inactivity, yes but limited to real account holders only, etc.) Example: MT4 – yes, WebTrader – yes but limited with 30 days of inactivity.
Yes , unlimited period , both platforms MT4 and cTrader = http://www.commexfx.com/opendemoaccount.phpDo you provide a personal manager for real account holders? (yes, no)yes
What languages is your website available in? (Please list)
English Spanish, Arabic, Chinese, French to be uploaded anytime
What languages do you provide support in? (Please list)English, Greek, Spanish, French, Italian, Arabic, Rumanian, Portuguese , Chinese and will add more soon
How can you provide support? (Live chat, web form, phone, forum, email, callback, office, Skype, etc.)
Live chat, mails, phone, skype, call back.
Do you provide VPS to traders? (On what conditions)
no
Do you offer rebates to traders? (Please describe)
Periodically, within the limits of promotional campaigns
Do you provide free education and learning? (E.g. webinars, one-on-one training, ebooks, etc.)
Yes on website http://www.commexfx.com/educationcenter.php and through telephone
What time-zone do your trading servers show charts in? (GMT, EST, PST, CET, GMT+3, etc.)GMT+2
Do you offer special VIP conditions to BIG traders? (Please describe)
Premier accounts-deposit 25,000Institutional account- deposit 100,000
Do you offer Islamic (swap-free) accounts? (yes, no)All accounts are swap freeDo you require your customers mailing any documents/forms via regular mail? (yes, no)Valid Proof of identity and proof of residence ( not more than 6 months) via Traders Hub or mail
Please provide links to Open Real Account, Open Demo Account and Contract Specification pagesLive account- http://www.commexfx.com/openliveaccount.phpDemo account - http://www.commexfx.com/opendemoaccount.php http://www.commexfx.com/accounttypes.php
Do you offer affiliate program? (yes, no; please describe if yes)
Yes we do http://www.commexfx.com/introducingbroker.php IB programhttp://www.commexfx.com/affiliateprogram.php affiliation program
Any special conditions or offers not listed above? (Please describe)
White Label program http://www.commexfx.com/whitelabel.php
Account Types
Please describe all the account types you offer.
Account type #1Account type (For example: ECN, Standard, Micro, Cent, etc.)ECN- Classic
Minimum account size (if 0, what is the minimum to open the smallest possible position?)$200
Maximum account size (if applicable)none
Minimum position size0.01
Spread type (fixed, variable)variable
Typical (average) spread on EUR/USD (use this for fixed and variable) (in standard pips)10 USD spread per round lot
Lowest spread on EUR/USD (use this for variable spread only) (in standard pips)1 pip= $10 per round lot
Commission (one-way; if applicable)$5 upon open and $5 upon close
Commission for CFD trading (if applicable)(Between 1-2 pips) 10 USD-20 USD per round lot
Margin call level (in %)50%
Stop-Out level (in %)10%
Minimum distance to stop/limit orders from market price (if applicable) (in standard pips)Not applicable
Scalping allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Expert advisors allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Is hedging allowed? (yes, no)yes
How many digits after dot in quotes? (4 or 5)5
Interest rate (swaps) on open positions? (yes, no)All accounts are swap free
Trading platforms (Please list all, including mobile apps, and provide links to descriptions if available.)MT4 , MT4 Multi-Terminal , cTrader, cTrader Web , mobile platforms, iphone, ipad, blackberry, Android, windows mobile
Which of the following trading instruments are available: Forex, CFDs, Gold/Silver, Oil, Stocks, Options, Futures, Indexes, Agriculture Commodities, Soft Commodities, Metals (other than Gold/Silver), Energy Commodities (except Oil), Bonds, ETFs, Spread Betting, Binary Options?
Please specify Maximum Leverage for each available instrument.
FX, CFDs, gold, silver, corn, wheat, soybean, crude oil, natural gas, indices, DOW, DAX ( our leverage is not defined by the type of instrument but by the account type)
How many currency pairs offered and how many of them are exotic? For example: 120 (50).
22 exotic pairs
Any special conditions? (Please describe)
n/a
Account type #2
Account type (For example: ECN, Standard, Micro, Cent, etc.)
ECN –STANDARD
Minimum account size (if 0, what is the minimum to open the smallest possible position?)$2000
Maximum account size (if applicable)none
Minimum position size0.1
Spread type (fixed, variable)variable
Typical (average) spread on EUR/USD (use this for fixed and variable) (in standard pips)10 USD spread per round lot
Lowest spread on EUR/USD (use this for variable spread only) (in standard pips)1 pip= $10 per round lot
Commission (one-way; if applicable)$5 upon open and $5 upon close
Commission for CFD trading (if applicable)(Between 1-2 pips) 10 USD-20 USD per round lot
Margin call level (in %)50%
Stop-Out level (in %)10%
Minimum distance to stop/limit orders from market price (if applicable) (in standard pips)
Not applicableScalping allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Expert advisors allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)yes
Is hedging allowed? (yes, no)yes
How many digits after dot in quotes? (4 or 5)5
Interest rate (swaps) on open positions? (yes, no)All accounts are swap free
Trading platforms (Please list all, including mobile apps, and provide links to descriptions if available.)MT4 , MT4 Multi-Terminal , cTrader, cTrader Web , mobile platforms, iphone, ipad, blackberry, Android, windows mobile
Which of the following trading instruments are available: Forex, CFDs, Gold/Silver, Oil, Stocks, Options, Futures, Indexes, Agriculture Commodities, Soft Commodities, Metals (other than Gold/Silver), Energy Commodities (except Oil), Bonds, ETFs, Spread Betting, Binary Options?
Please specify Maximum Leverage for each available instrument.
FX, CFDs, gold, silver, corn, wheat, soybean, crude oil, natural gas, indices, DOW, DAX
( our leverage is not defined by the type of instrument but by the account type)
How many currency pairs offered and how many of them are exotic? For example: 120 (50).
22 exotic pairs
Any special conditions? (Please describe)
Account type #3
Account type (For example: ECN, Standard, Micro, Cent, etc.)ECN: PREMIER
Minimum account size (if 0, what is the minimum to open the smallest possible position?)$25000
Maximum account size (if applicable)none
Minimum position size1
Spread type (fixed, variable)variable
Typical (average) spread on EUR/USD (use this for fixed and variable) (in standard pips)10 USD spread per round lot
Lowest spread on EUR/USD (use this for variable spread only) (in standard pips)1 pip= $10 per round lot
Commission (one-way; if applicable)$5 upon open and $5 upon close
Commission for CFD trading (if applicable)(Between 1-2 pips) 10 USD-20 USD per round lot
Margin call level (in %)50%
Stop-Out level (in %)10%
Minimum distance to stop/limit orders from market price (if applicable) (in standard pips)
Not applicableScalping allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Expert advisors allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Is hedging allowed? (yes, no)yes
How many digits after dot in quotes? (4 or 5)5
Interest rate (swaps) on open positions? (yes, no)All accounts are swap free
Trading platforms (Please list all, including mobile apps, and provide links to descriptions if available.)MT4 , MT4 Multi-Terminal , cTrader, cTrader Web , mobile platforms, iphone, ipad, blackberry, Android, windows mobile
Which of the following trading instruments are available: Forex, CFDs, Gold/Silver, Oil, Stocks, Options, Futures, Indexes, Agriculture Commodities, Soft Commodities, Metals (other than Gold/Silver), Energy Commodities (except Oil), Bonds, ETFs, Spread Betting, Binary Options?
Please specify Maximum Leverage for each available instrument.
FX, CFDs, gold, silver, corn, wheat, soybean, crude oil, natural gas, indices, DOW, DAX
(our leverage is not defined by our instrument but by the type of account type )
How many currency pairs offered and how many of them are exotic? For example: 120 (50).
22 pairs
Any special conditions? (Please describe)
Account type #4
Account type (For example: ECN, Standard, Micro, Cent, etc.)ECN : Institutional
Minimum account size (if 0, what is the minimum to open the smallest possible position?)$100.000
Maximum account size (if applicable)none
Minimum position size1
Spread type (fixed, variable)variable
Typical (average) spread on EUR/USD (use this for fixed and variable) (in standard pips)10 USD spread per round lot
Lowest spread on EUR/USD (use this for variable spread only) (in standard pips)1 pip= $10 per round lot
Commission (one-way; if applicable)$5 upon open and $5 upon close
Commission for CFD trading (if applicable)(Between 1-2 pips) 10 USD-20 USD per round lot
Margin call level (in %)50%
Stop-Out level (in %)10%
Minimum distance to stop/limit orders from market price (if applicable) (in standard pips)Not applicable
Scalping allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Expert advisors allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
yes
Is hedging allowed? (yes, no)yes
How many digits after dot in quotes? (4 or 5)5
Interest rate (swaps) on open positions? (yes, no)All accounts are swap free
Trading platforms (Please list all, including mobile apps, and provide links to descriptions if available.)MT4 , MT4 Multi-Terminal , cTrader, cTrader Web , mobile platforms, iphone, ipad, blackberry, Android, windows mobile
Which of the following trading instruments are available: Forex, CFDs, Gold/Silver, Oil, Stocks, Options, Futures, Indexes, Agriculture Commodities, Soft Commodities, Metals (other than Gold/Silver), Energy Commodities (except Oil), Bonds, ETFs, Spread Betting, Binary Options?
Please specify Maximum Leverage for each available instrument.
FX, CFDs, gold, silver, corn, wheat, soybean, crude oil, natural gas, indices, DOW, DAX
(our leverage is not defined by our instrument but by the type of account type )
How many currency pairs offered and how many of them are exotic? For example: 120 (50).
22 exotic pairs
Any special conditions? (Please describe)
Account type #5
Account type (For example: ECN, Standard, Micro, Cent, etc.)
Minimum account size (if 0, what is the minimum to open the smallest possible position?)
Maximum account size (if applicable)
Minimum position size
Spread type (fixed, variable)
Typical (average) spread on EUR/USD (use this for fixed and variable) (in standard pips)
Lowest spread on EUR/USD (use this for variable spread only) (in standard pips)
Commission (one-way; if applicable)
Commission for CFD trading (if applicable)
Margin call level (in %)
Stop-Out level (in %)
Minimum distance to stop/limit orders from market price (if applicable) (in standard pips)
Scalping allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
Expert advisors allowed? (yes, no, encouraged, yes but limits apply) (If limits apply, please describe)
Is hedging allowed? (yes, no)
How many digits after dot in quotes? (4 or 5)
Interest rate (swaps) on open positions? (yes, no)
Trading platforms (Please list all, including mobile apps, and provide links to descriptions if available.)
Which of the following trading instruments are available: Forex, CFDs, Gold/Silver, Oil, Stocks, Options, Futures, Indexes, Agriculture Commodities, Soft Commodities, Metals (other than Gold/Silver), Energy Commodities (except Oil), Bonds, ETFs, Spread Betting, Binary Options?
Please specify Maximum Leverage for each available instrument.
How many currency pairs offered and how many of them are exotic? For example: 120 (50).
Any special conditions? (Please describe)
If you offer more than 5 account types, please copy & paste the above table.
Thank you for filling out our questionnaire form!