Collaborative learning
in a virtual company
Darco Jansen
Professional Training
Becoming a psychologist (regular university)
first year at the university:everything but psychology!
4 years study period 6 month practical work:
the real thing!
When did learning and growth of expertise have its peaks?
Learning and working
“you learn while you perform”
“work should feel like learning and learning should feel like working”
Changes in pedagogical concepts
Open University of the Netherlands
experimenting towards constructivist, “competency-based” learning
• learning while doing: authenticity• no learning without error: quality control• just-in-time resources:
coaching and knowledge-management
Characteristics Virtual Company
Students have roles as starting professionals they work in (distributed) project teams for real customers perform duties / are responsible for
development of the virtual company assesment according to professional
practice and its performance standards a supporting infrastructure of ICT, allowing
distributed teamwork
Visiting a Virtual Company
Tour around the company (VC has no buildings!) Organizational structure People Products Working- (and learning-) processes Annual report Audits
Electronic working and
learning environment
Gate
Virtual work roomCompany web
Virtual work room
Dynamic project databases concept documents for knowledge base project archives short term communication: newsletter,
announcements mailboxes discussion individual portfolio ………..
Company web
Static – formal company rules resources for training intake forms assessment forms information on personnel assessment results …………..
Typical key elementsCommunicate &
coördinate
Corporate knowl.identity / rules
Just-in-time learning& coaching
Competenceanalysis,
monitoring &assessment
Co-work tools& objects
Communicate &coördinate
Co-work tools& objects
Corporate knowl.identity / rules
Just-in-time learning& coaching
Competenceanalysis,
monitoring &assessment
Learning aspects
Collaborativelearning
Assessment driven learning
Knowledge based learning
“Tour” around a Virtual Company
1997: Gipphouse (KUN)1998: Virtual Environmental Consultancy Agency
(OUNL, UM, Fontys, UT) in Studienet and eRoom1999: Centrumveld (Pink) in Lotus environment2001: OTO (OUNL) in Studienet (intra- en extranet)
and eRoom2002: IT4Society (Rotterdam) in N@tschool
2003: ViaFina (Holding HO-niveau) in web + groupware2003: BASICVB (Fontys) in N@tschool and web2004: VC “Accountancy” (HvU) in Quickplace and web
Organizational structure
student teams
academic institutions
coachin
g
'new'
company knowledge
transfer 'old'
orders
customers
results
input
VMAB(intra- en extranet)
Belgium
Germany
Den Haag
Fontys
Twente
OUNL
Maastricht
students:
customers
People
VMAB, OTO
Products of a Virtual Company
Knowledge (-based) engineering
Making advisory rapports financial (VBA), economic (ViaFina), Law environmental (VMAB), physics (BASIC) ICT (OTO, IT4S, Centrumveld)
intake learn-workagreement
Key processes
function / role
tasks
competence aims
project leader
knowledge manager
analyse pollution data
reporting
research
Virtual Company: working processes (project)
Needs of customer
3aActies
eerste fase
Resutsrelated to team
performance
feedback+evaluation
Final-results
7Lessonslearned
Reviewaimed at
improvement
Project plan
specification
verbeter-acties
Activities project actvitities
VMAB
VC-processes (personal development)
Learning needs
3a Acties
eerste fase
Resultsrelated to role performance
Final-results
Reflection
feedback+evaluatie
Reflection aimed at
improvement
2 PDP
specification
Follow-up actions
Activities
VMAB
Learningneeds
PDP
Needs of customer
Projectplan
Activities
Results
Reflectionimprovement
Reviewimprovement
VC-processes (company-performance)
Needs
Results (company performance)
Activities
Business plan
Feedback
Specification
of stakeholders
Roles / duties
Auditfuture
Evaluation
improvement
Analysing (setting goals) Designing and Developing
ImplementingEvaluating
1998
2000
2002
2003
better understandingbetter insight
new perceptions
plan
ning
adju
st p
lann
ing
adju
st p
lann
ing
Darco Jansen
Thank you
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