WWW.PERSPECT.CA PERSPECTMANAGEMENTCONSULTING2016©

CoachingisaRoughSport–WhoisyourCoach?QuestionsforReflection

ASK:1. Inyourorganization,howmightaskingthequestion,“Whatcanwedotodoabetterjobof

X?”bebeneficialcustomerstakeholdersandteams?2. Inyourlife,howmightasking,“HowcanIbeabetterboss,colleague,employee,friend,

spouse,partner,son,ordaughter?”makelifebetteratworkorathome?LISTEN:1. Howmightgenuinelylisteningtofeedbackbehelpfultoyourteamorinyourorganization?2. Thinkofatimewhenyoumadeexcusesforbeinglateormakingamistake.Thinkofatime

whenanemployeedidthesamething.Howdiditfeeltoheartheexcuses,tomakethem?

WWW.PERSPECT.CA PERSPECTMANAGEMENTCONSULTING2016©

THINK:1. Canyouthinkofpeopleyouworkwithwhoblurtoutthefirstthingthatcomestomindno

matterwhoislistening-howdoesthismakeyoufeel?2. Thinkofatimeyouhavedonethis-howcanthisbeavoidedinthefuture?THANK1. Thinkofsomeoneyouhaveworkedwithwhoexpressedgenuinegratitudetowardtheir

coworkers.Whatsortofenvironmentdidthisfosterintheorganization?2. Howcanyoudoabetterjobofthankingpeoplefortheirinputs?RESPOND1. Doleadersinyourorganizationaskforfeedbackanddotheymakechangesbasedonthe

feedbacktheyreceive?2. Thinkaboutatimewhenyou’vereceivedfeedback.Howdidyourespond?INVOLVE1. Inyourorganization,doyouinvolveothersorareyouaskedtobeinvolvedincontinuous

changeefforts?2. Areyouwillingtoinvolvethepeoplearoundyouifitwillmeancreatingapositivelasting

changeinyourbehavior?Ifnot,why?CHANGE1. Thinkofatimewhenleadersatyourorganizationaskedforfeedbackandinput.Did

anythingchangeasaresult?2. Ifyouaskforandreceivefeedbackareyouwillingtomakeanychanges?FOLLOWUP1. Thinkofatimewhenyoureceivefeedbackinthepast.Didyoufollowupwithstakeholders

afteronetwoforsixmonths?WhyareWhynot?2. Howcanyouincorporatefollow-upintoyourcommitmentstochangingbehavior?1

1QuestionsadoptedfromMarshallGoldsmithStakeholderCenteredCoachingTraining