CIRCULATIONOPEN HOUSE
March 25, 2011
Circulation Services Welcome• Circulation is a rapidly changing unit within the UNL Libraries.
• Nature of collection use has changed, but so has the role of the unit.
• Number of extra-departmental roles, expanding job duties and horizons.
• Circulation has two primary roles within the UNL Libraries and several secondary ones.
– Patron Services
– Collections
• Included today are some highlights presented by various staff.
Patron Services• Patron Services includes all functions at the Circulation Desk.
• Also includes searching, fines and billing, and patron database management, to name a few.
• Patron Services not limited to Love Library or UNL users
– Reciprocal Users
– Community Users
– High School Users
Collection Services• Collection Services within the Circulation unit
– Love Stacks Maintenance
• Reshelving, shelfreading, shifting of collections
– Love Inventory
• Inventory and barcoding
– LDRF
– Reserves
Other Circulation Functions• Delivery Services
– Both collection and patron oriented
• Facilities and Maintenance
Patron Services
High School Users– Goal is to provide high school students with the resources
and knowledge required to research and create/compose a project of high academic standards.
– September 1 – May 1
– Primarily students from eastern Nebraska.
– Allowed to check out 10 items and renew once.
– Students search and download articles through EBSCO.
– Participating high schools are responsible for materials and fines.
• 2011 is the third year in which the program ended with all fines were paid and materials returned.
Desk Student Supervision– Student Supervision
• Train/Schedule 20-24 students (10-25 hours weekly per student)
– Patron Maintenance• 150-200 per month
– Patron Registration ILL• 10-35 daily (depending on class assignment)
– Schedules
– Offline check in/out• Spanish Institute
• Kawaski Reading Room
• Confucious Institute
Evening Supervision• Supervise circulation desk from 5 p.m. to close
– 2-3 student workers
• Responsible for building security
• ILL Document Delivery
– Search/Scan/Send leftover requests
• Searches/Claim Returns/Recalls
– 10% of time
– 12 searches/recalls a week
– Average 10 claim returns a month
Fines/Billing– Send out replacement bills at the beginning of each month.
• Average of 200 items (100 patrons)
• Prices adjusted from standard replacement cost ($140)
– Work with Student Judicial Affairs to place and release registration holds.
• Average of 100 holds per month.
– Process lost and missing books.
• Books claimed returned will be searched for 4-6 weeks.
• Withdrawn after 1 year
– Reciprocal Institutions
• Work with other universities to place holds on accounts for fines and unreturned books.
Collection Services
Reserve Collection
• Faculty and teaching assistants may place books, journal articles, and other materials on reserve for student use.
• Over 175 different courses using the reserve service in Spring 2011
• E-Reserves vs. Print/Hard Copy
• Copyright Laws and Fair Use Guidelines
Reserve Collection
Stacks Maintenance• Stacks Maintenance
includes:– Shifting/Shelfreading
– Reshelving
– Signage
– Specialized Collections (Periodicals, etc.)
– LDRF Transfers
• Also includes projects for Branches doing some of the above, as needed
2010-2011*
Shelf-reading 13,511
Shifting 21,041
Shelving 70,233
Other Assignments 223,859
*numbers in minutes
Delivery• Material needs to be moved around the collection regularly.
• Not just books, but includes furniture, equipment, supplies, etc.
• Primary mode of transportation for all LDRF materials.
• Also includes donations, satellite locations, and special projects.
• Every branch is scheduled for twice daily deliveries.
• In 2010, delivery drove 7,979 miles.
Barcoding/Inventory– Barcoding
• Scan books in order to place barcodes on those with only the OCR number.
• This process also double-checks that all books are checked-in before being put on the shelves.
– Inventory
• Scan a cart of books at a time and checking their records in Millennium.
• Problem books are sent to either Tech Services or Preservation.
2010-2011
Reshelved Items 126,470
Reshelved BPER 17,071
Inventory Items 114,943
Barcoding Items 86,077
LDRF
– 520,000 books in the collection
– Archives/Spec books
– 5,000 archival storage boxes
– Summer: 10 requests per day
– Academic Year: 24 requests per day
– Average 100 pages per day (50 scans two text pages each)
– ILL and Internal Requests
• Prepare requests for printing and distribution.
• 6-7 ILL requests per day
Circulation Staff Listing• Deb Pearson – Circulation Librarian and Unit Head
• Holli Beckmann – Returns
• Gary Dolan – LDRF
• Jody Imus – Delivery
• Robert McCown – Night Supervisor
• Bob Medcalf – Delivery
• Melissa Mosier – High School Program/Saturdays
• Neil Puls - LDRF
• Chanty Stovall – Reserves
• Michael Straatmann – System Stacks
• Sandy Tondreau – Student Desk
• Barb Turner – Desk Coverage
• Cory Vogt – Fines and Billing
Questions?
Presentation assembled by Holli Beckmann and Michael Straatmann. Information from Circulation Staff.