User experience in real architecture
Linda van de Sande19th June 2013
ARCAM
1. Introduction to environmental psychology2. Environmental psychology vs UX3. What can UX learn from environmental psy?4. What can environmental psy learn from UX?
My experience• Design strategy• Design evaluation• Building strategy• Building evaluation• User research• Cultural
benchmark• Guest lecturer• Service design• City marketing
Environmental psychology
Architectural psychology
Cognitive ergonomics
Urban psychology
psychotechnique
human factors science
environmental design research
environmental social sciences
socio-architecture
ecological psychology
ecopsychology
behavioral geographyenvironment-behavior studies
person-environment studies
environmental sociology
social ecology
psychological ecology
environmental perception
http://www.fastcodesign.com/1671735/infographic-the-intricate-anatomy-of-ux-design#1
Perceived control
Behaviour setting
Activity based working
Creativity
Crowding
Eyes on the street
Cognitive mapping
Territory
Visibility
Crime and safety
Healing environment
PlacemakingSocial cohesion
Wayfinding
Place identity
Affordances
Broken window theory
Communication
Littering
Atmospherics
hotdesking
Legibility
Visual stimulation
Diffusion of responsability
Accessibility
Behaviour setting
Navigation
Experience design
Usability
New ways of working
• Physical• Bodily presence- territorial- stable- visible- tangible- spontaneous
• Virtual• Tele presence- networked- mobile- invisible- intangible- programmed
Linking virtual and physical worlds
Changing boundaries between virtual & physical worlds
Internet sites
Private- Protected access
- Individual or collaborative workspaces
Virtual Physical
Invited
- Invited access- Collaborative project and meeting spaces
Public
- Open access- Informal interaction and open workspaces
Knowledge systems
Extranet sites Knowledge communities
Filters or boundaries
e.g. cafes,hotel lobbies,the street the city
e.g. clubs,airport lounges,Institutes, schools
e.g. head office,serviced offices,incubator spaces,home working
e.g. information sources,chat rooms,
e.g. VPN,corporate intranet
e.g. collaborative, virtual environments, project extranet, video conferences
Filters or boundaries
How Buildings Learn (Stewart Brand, Phoenix, 1994)
Time
Experience BehaviourPerception
Environment
Individual
A2 volgen, voorbij afslag [transferuim | Oudekerk ] linkerbaan aanhouden.S110 [centrum] volgen tot aan de brugOver de brug [utrechtse brug] bij stoplichten rechtsafEerste straat rechts829 is direct aan de linker kant
Working together
Psychology and UXGamification
What could UX do for buildings? Share your examples
The Future of Place – the internet of things
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• • • • • • International
Transport Hub
SecondaryTown Centre
Business nodes
AccessibleSuburbanLocation
Home
CB D
Corporate centre
Neighbourhood centre
Operations centre
Personal centre
CentralTransport Hub
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