Charisma Financial Risk Assessment
Largest ERP solution provider in Central Europe
+25 M Euro turnover in 2011
30% of company revenue generated by exports 70% of TotalSoft solutions has presence abroad
1500 clients in private and public sector Multinational clients: +70 international groups
450 full time employees +400 employees with technical background
General Overview17 years of continuous activity on regional market
International GrowthTotalSoft subsidiaries
2009 20132010 20122011
Bulgaria
Greece
Serbia
Qatar Austria
UK
Local sales force & client management Level 1 support Training & business consultancy
Saudi Arabia
Strategic Objectives
Enter top 10 ERP solutions on four critical verticals Leasing, Retail/Wholesale, Healthcare and Constructions
Impose Charisma as standard group solution for key corporate accounts Raiffeisen Leasing, Deutsche Leasing, NBG Leasing, ISTA
Address small segment with SaaS/Cloud platforms Business Applications suite based on MS Dynamics & SharePoint technology:
Document Management, Workflows, Time-Sheet, Legal, ESS
Migrate from direct to indirect sales approach Strong partners network in CEE region
Double current turnover up to 50M EUR with 20% profitability
Successful complex implementations in 25 countries USA
Western Europe (Austria, Belgium, France, Germany, Greece, Italy, Sweden, UK, Spania)
Central & Eastern Europe (Albania, Bulgaria, Czech Republic, Estonia, Poland, Hungary, Moldova, Romania, Russia, Serbia, Ukraine)
Middle East (Saudi Arabia, Qatar)
Africa (Senegal)
Clients
Market positioningLeading the top of Romanian ERP providers
The most important ERP solution provider for the 2nd
year in row (PAC 2010 & 2011)
Listed in top 10 international recommended leasing solutions by KPMG
5th place on the most profitable software companies in Romania
Largest Romanian SoftwareCompanies
Financial figuresContinuous profitable growth in the last 9 years
Turnover evolution EBITDA evolution
Successful implementationsFinancial Sector
The scalability and flexibility of the Charisma ERP solution to be adapted to the specific requirements of local markets and also the result of the implementation in Romania determined for the same software platform to be adopted in Bulgaria and Austria.The complex experience acquired after 3 years of close cooperation, confirmed by 3 implementations successfully completed, makes us look with confidence at the evolution of the partnership concluded with TotalSoftGeorg Hansjürgens, Area Manager SEE
Deutsche Leasing Romania & Bulgaria & Austria
Garanti Leasing
“We chose Charisma ERP following a comprehensive tendering process, which was attended by many well known companies in the IT market. This solution proved to be closest to our business needs, responding to the dynamic changes currently occurring in the leasing market.”
Okan Yurtsever, General Manager
Successful implementationsServices
Cosmote
“Cosmote Romania started working with Charisma ERP system in 2006. TotalSoft system has been chosen because it was offering a very short implementation time, as well as a great price-performance ratio. Thanks to this partnership, TotalSoft has won a great experience in the telecom area, and Cosmote Romania has optimized its business processes using an ERP system “Sergiu Dumitraşcu, Business Application Manager.”
ISTALeader in water and heating management of collective properties.
“The collaboration with TotalSoft has begun with the implementation of Charisma ERP and continued with a customized system for computing and splitting the utilities costs, fully integrated with Charisma ERP”
Carmen Sava, Computing Department Director.
Successful implementationsMedical
MedicoverMedical services supplier in Romania, Poland, Estonia, Hungary and Czech Republic, annually managing over 1 mil. pacients
“Our collaboration with TotalSoft was very productive. Thus we decided to outsource our entire medical systems development project to this company. We strongly recommend TotalSoft for its professional capabilities in the clinical administration and medical services systems." Anthony Cameron, IT Manager - Medicover Poland
MedLifeThe largest private medical services provider in Romania
“Charisma will improve the company’s information system, providing a single data base of all patients and their flows within the medical unit, their appointments and analysis undertaken, as well as financial or customer relationship information.”
Nicolae Marcu, General Manager at MedLife.
Successful implementationsConstructions & Real Estate
Bog’ArtOne of the top 3 Romanian construction companieswith more than € 93 million turnover
“The results is fantastic, we strongly feel it. We are working now elegantly as the chaos was eliminated. We have now a solid information basis. Information processing time was reduced at least at half, and in some cases, we gain much time on operations namely many days each month", Alex Cârstoiu, Manager IT Bog’Art.
ImpactOne of the largest Romanian privately owned real estate Developers; €42 million in 2008
“Charisma was the only solution that included an essential tool for construction – the project management module. Several other companies that we had prospected didn’t have the planning and contracts modules which were very important to us”, Florin Chiriţă, Marketing Manager
Successful implementationsRetail and Distribution
Germanos Romania“We implemented Charisma in 2004 – the benefits of our choice were immediately visible. We obtained a centralized database for all stores and the stock and retail management efforts were streamlined; thus, we were able to focus more on sales. Obviously, all these improvements led to an overall increase of the operational efficiency.”
Gration Vlad, Retail Chain Manager
MediplusThe largest Romanian Pharma distributor: 64.000 distributedproducts, 12 warehouses and a 122 auto utilities distribution fleet.
„Given the complexity of our business, who would have had the courage to implement a financial and controlling system in only 2 months? We trusted in TotalSoft and we weren’t wrong. On the other hand, if you look at the performance - cost ratio, Charisma deserves its money”
Bogdan Dumitrescu, IT&C Director
Successful implementationsManufacturing
CaroliThe second largest company in the meat industry in Romania€ 70 million turnover
“The company is attentive to the feedback provided by customers and believes the solution meets our requirements. In fact, this is the reason why we chose to work with TotalSoft”, Mioara Abagiu, IT Manager
Constanţa ShipyardThe largest Romanian shipyard: over4 mil delivered tdw and 2.300 employees
The solution integrates 11 software applications for document tracking, management and allocation of costs and workmanship on each stage of a ship building and provides a clear picture of profitability related departments, projects etc.
Charisma Business LineKey Points
Trusted business partner for +1000 companies The largest installed base in Romanian enterprise software sector Sustain companies that counts for more than 25% of Romanian GDP Complex implementations in 13 countries
Focus industries drive double-digit growth Banking, Services, Retail & Wholesale, Manufacturing
The largest local innovation power 250 dedicated developers; 40 Project Managers
Primavera Project ManagementKey Points
Technological modernization at Petrom wells2 years, 5,000 wells, 5 million labor hours, 50 consultants
Promoters of the project management concept in Romania TotalSoft has over 15 years of experience in implementation, consultancy, education and
support for Primavera
Leader on the project management solutions market90% of companies that use such solutions have implemented Primavera through TotalSoft
Over 5000 students trained in Primavera systemStudents receive internationally recognized certificates at the completion of the course
11 consecutive years in the Primavera President ClubOnly 7 companies in the world achieved this performance
Charisma Days 2011 The largest business community built around a software product
2 days;
5 technical workshops;
+ 1000 participants (Romania, Austria, Greece, Bulgaria and Qatar)
Software DevelopmentMain Projects
Why Charisma?Business value drivers for organization
Industry Expertise +16 years experience in complex software
business solutions Industry best practices accelerate time to
valueService enabled to deploy without disruption
Business value Improve financial managementEnhance business agilityEnforce operational excellenceUnify and simplify mission-critical
business processes
Trusted PartnerDouble-digit growth based on
customer recommendationsTop references on 11 industry
verticals+ 800 installed customer base
Lowest TCOProven implementation methodologyFlexible platform due to modular
architectureAdaptiveTM proprietary technology for
quickly covering any specific needs
2011 Business achievements
Embedded wireless technologies Ford, Volkswagen Group Future automotive design projects on Android
Extensive devs: new clients in new countries SATORP Saudi Arabia, Deutsche Leasing Austria, ISTA Spain &
Dubai, Mowasalat Qatar, Lafarge Moldova
Enforce international presence Projects in 4 new countries: Austria, Spain, Dubai & Saudi Arabia New subsidiaries in Bulgaria, Serbia, Greece & Qatar
Intensive devs: B2B solutions for mobile devices Analyzer, Cell Monitor, SFA, EMR, Portfolio Management, Medical
Software – both on Android and iOS platforms
CHARISMA BUSINESS SUITESoftware solution for the management of organizations in all business fields
Charisma Business SuiteModular design
Three-tier architecture Runs in a single location or in a system of multiple locations with
distributed or centralized databases
Enterprise Management Accounting Financial Sales Purchasing Fixed Assets Budgets Stock
Management
Specific Business Needs
Financial Leasing
Operational Leasing Refinancing Financial
Wholesale Factoring Insurance Broker Insurance
Production MRP Stock Replenishment
Warehouse Management eOrders Portfolio
Management
Cell Monitor Credit International Commerce BC Medical Software Office
Automation
Customer Relationship Management
Relationship Management
Sales Force Automation
Marketing Automation
After-sales Services Mobile SFA Customer
Intelligence Dashboard
Business Support
Human CapitalManagement Cost Control Collection SelfService eShop Analyzer Fleet
Management
Charisma Business SuiteEnterprise Management
Accounting Financial Sales Purchasing Fixed Assets Budgets Stock Management
Activity based costing
Product Cost Planning
Cost Object Controlling
Multi-branch analysis
Actual Product Costing
General Ledger Accounting
P&L
Multi-accounting systems
VAT declarations
Accounts Payable
Accounts Receivable
Bank Journal
Cash Journal
Cash Flow
Reallocations
Automatic revaluation of debts
Client account
Multi-currency support
Offers flow
Tax and bills
Targets analysis
Miscellaneous measuring unit types
Automatic document generation and traceability
Supplier account
Advances and Proforma Administration
Supply requirements analysis
Purchasing flow management
Intra-community acquisitions
Multiple depreciation methods
Changes History
Cost center monitoring
Revaluations & Termination
Automatic loading in administration
Versioning
Multiple analysis centers
Cost centers analysis
Planning vs. Accounting
Automatic assignation
Manual entries
Multi-currency
Export facility
Multi-warehouse
Multi-cell controlling
Raw materials and products administration
Bar codes
Product cost calculation
Stock replenishment
Stock traceability
Multi-administration selling
Charisma Business SuiteSpecific business needs
Financial Leasing
Operational Leasing Refinancing Financial
Wholesale Factoring Insurance Broker Insurance
Front& Back-office Management
Leasing Documents Flow Management
Fixed & Variable Interest Support
Multi-object Type Financing
Commission & Fees Deferring
Interest Accrual
Payment Schedule
History Management
IRR/ XIRR Calculation
Multi-Role Financing Approval Flow
Credit Management
Multi-Currency and Multi-Bank Support
Credit Contracts Management
Schedule Management
Fixed / Variable Interests Support
Leasing Contract Integration
Payment Schedules
Financial Objects Management
Dealers and Supplier Management
Fees and Commissions Management
Collaterals Support
Disbursements & Reimbursements Control
Multi-currency Credits
Partners Debts Management
Financing Requests Management
Automatic Penalty Calculation
Financing Lines Management
Cash Withdrawals Control
Collaterals Support
Multi-Currency & Multi-Location
Web-access
Policy Administration
Leasing Contract Integration
Insurance Conventions
Insurance Vouchers Management
Damages and Wreck Management
Activity Journals
Payment Schedule Management
Multi-currency
History Management
Commission Management
Policy Management
Insurance Conventions
Insurance Vouchers Management
Insurance Installments Deductions
Activity Journals
Configurable payment schedule
Multi-currency
Fleet Management
Fixed Assets Management
Rents Accounting
Multiple Deals Termination Methods
Financial Products Usage
Charisma Business SuiteSpecific business needs
Production MRP Stock Replenishment
Warehouse Management eOrders Portfolio
Management
Release Management
Production Tracking Management
Product Cost Management
Order management
Quality Assurance
Employees Performance Control
Materials Requirements Control
Suppliers Management
Stock Management
Final Product Cost Management
Purchase Order Management
Stock Replenishment
Lot Measure Algorithms
Performance Indicators
Orders Management
Products Movements
Supplier Management
Stock control
Multi-Warehouse
Multi-Branch
Bar Codes Administration
Stock Management
Products and Documents Management
Goods Reception
Picking & Delivery
SFA
Efficiency Management
Warehouse Space Administration
Properties Grouping
Client Orders Platform
Direct Orders Management
Orders & Contracts Management
Products Management
Shopping Cards
Searching Filtering
Project Management
Contract Management
Document management
Services Cost Control
Financial & Operational Risk Management
Financing Scenarios
Budget Management
Project Expenses Control
Charisma Business SuiteSpecific business needs
Cell Monitor Credit International Commerce BC Medical Software Office
Automation
Time Management
Expense Management
Contract Management
Resource Management
Project Management
Document Management
Financial Management
Office Analysis
Collaborative Supply Chain Management
Content Management
Buying & Selling Goods / Services
General Configuration
Emergency Room
Outpatient Ward
Ward Management
Pharmacy & Warehouse
Medical Examinations
Morph Pathology
Electronic Medical Records
Imaging
Schedules
Medical Decision Support
Suppliers Management
Warehouse Management
Drugs Stock Management
Financial Management
eOrder/Purchasing Management
Delivery Management
Promotion & Fidelity Cards Management
Financial & Non-Financial Indicators
Real-Time Reporting
Visual Company Performance
Multi-Branch Analysis
Numbers, Matrices, Charts
Front & Back Office Management
Offers, Analysis, Approval, Signing & Tracking
Multi-object financing
Credit Contracts Management
Collaterals Support
Fixed & Variable interest
Financial Products Usage
Automatic Income Recognition
Document Management
Process Traceability
Charisma Business SuiteCustomer Relationship Management
Relationship Management
Sales Force Automation
Marketing Automation
After-sales Services Mobile SFA Customer
Intelligence Dashboard
Lead Management
Campaign Management
Event Management
On-Line Marketing
Telemarketing
Portal Integration
Content Syndication
Document Management
Outlook Integration
Project Management
Market Surveys
Customer Satisfaction
Profiling / Segmentation
SLA Management
Case Management
Incident Tracking
Self-Service Portal
Opportunity Management
Account Management
Contract Management
Team Selling
Forecasting
Quotation Management
Dashboard
Pipeline Visibility
Product Velocity
Customer Segmentation
Campaign Effectiveness
Operational Efficiency
Territory Planning
Route Management
Account Management
Contract Management
Request & Delivery Management
Invoice Management
Real-time Reporting
Charisma Business SuiteBusiness Support
Human Capital Management Cost Control Collection Self Service eShop Analyzer Fleet
Management
eProcurement
ePurchasing
Contract Management
Vendor Management
Catalog Management
Requisition / Purchase Order Management
Payroll
Personnel Administration
Organizational Management
On-Boarding
Comp & Ben
Time & Attendance
Recruitment
Career Planning
Performance Appraisal
Competencies
Reporting
Self-Service Administration
Lease & Contract Management
Fleet Cost
Procurement & Disposal
Rental / Leasing
Transportation Schedule
Warranty Management
Customer Registration & Authorization
Customer Data Maintenance
Product Inquiry
Availability Check
Order Status Management
Trouble Ticket Management
Product Catalog
Search & Filtering Engines
On-Line Stock Availability Check
On-Line Payments
Fidelity Campaigns Management
Cross Selling Campaigns Management
Advanced BI engine
Standard & Customizable Reports
Real time synchronization
Time Comparison
Financial & Non-Financial Forecasts
Overdue Accounts Management
Debt Collection Management
Delinquency Ticket Management
Promised Amount Management
Legal Incident Management
Repossession
Remarketing
CHARISMA FINANCIAL RISK ASSESSMENTComplete image & quick evaluation of your business partners
Why Financial Risk Assessment?Business value in decision process
Reduces Business Risks
Due to “in depth” analysis of the financial situation of business partners, starting from early stages of tendering, Charisma Financial Risk Assessment significantly reduces the risk of concluding contracts in a disadvantageous way.
Provides support in decision makingBy generating comprehensive financial reports on business partners, the solution will undoubtedly provide a substantial support in decision making, contributing significantly to the validation or invalidation of possible new business contracts.
Reduces operational costsDue to centralized information and quickly access, by one click, directly from Charisma ERP interface, Charisma ERP solution significantly reduces operating costs of people involved in the verification of information.
Stability & profitability rates
Company history
Scoring
• Operational and Financial Situation• Negative Data Report: negative financial indicators, overdue debts to the state;• Risk Rating, Credit Limit, Risk Securities, Payment Incidents, Financial Module EUR/RON, Financial Ratios
• Provides Financial Statements from the last 5 years (balance sheet, profit & loss, etc);• Reveals company development, from very beginning to date: Number of employees, ownership structure, capital, insolvency news;
• Provides parameterized and information support for a proper scoring engine;• Brings credit risk ranges in decision making process
Financial Risk Assessment
TotalSoft HeadquarterGlobal City Business Park, Building O2, 8th Floor, Bucharest, Romania
T: +4021 335 1709F: +4021 335 1712
[email protected] ; www.totalsoft.ro
Request a free demo at http://www.charisma.ro/EN/demo