_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department
CBC COMPUTER
ELECTRONIC TROUBLESHOOTING
Issued by Gabriel_Arranz_Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_Quality Management Date: 07.11.2014
CBC COMPUTER ERROR CODES
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 1
Issued by Gabriel_Arranz_Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_Quality Management Date: 07.11.2014
CBC COMPUTER ERROR CODES
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 1.1
Issued by Gabriel_Arranz_Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_Quality Management Date: 07.11.2014
The computer does not power up as soon as the crank has
completed 2 full revolutions
Pedal with a cadence > 50 RPM
Does the computer switch
on?
Does the computer switch
on?Problem solvedYES
Do you see a blinking battery
icon in the upper left corner of the
display?
YES
Change LiPo battery
Remove right side shroud and check if all connectors are
properly plugged in the corresponding
terminals located on the Power Module
NO
Does the computer switch
on?
Problem solved
YES
Disconnect the LiPo battery connector and
re-connect it after 3 sec. in order to reset the
system
NO
Does the computer switch
on?
Check if a magnet is positioned on the inner
side of the 72 tooth primary drive pulley
YES
Is the magnet present?
Replace the cam pulley 72T kitArt No: 150-01-00022-01
NO
Replace the Reed SwitchArt No. 170-02-00008
YES
Connect a new computer directly on the Power Module using a new
upper handlebar slider assembly
Art No: 110-01-00012-01
NO
Does the computer switch
on?
Replace the Power ModuleArt No: 170-01-00009-01
NO
Replace the cable goes from Power Module to computer
Art No: 110-01-00012-01YES
Problem solvedNO
COMPUTER DOES NOT POWER UP WHEN PROVIDING INITIAL RPM SIGNAL
Replace computerArt No: 320-00-00009-01
NO
Battery will be recharged during
first 2 minutes
YES
Do you see a blinking battery
icon in the upper left corner of the
display?
YES Problem solved
NO
Computer does not power up when providing more than 50 RPM pedal cadence
Possible causes may be:- Generator does not provide energy to the LiPo battery.- LiPo battery is empty.- Cable break due to squeezed / torn computer cable.- Cable break / broken wire within the computer.
Connect a new LiPo battery to the Power Module
Art No: 170-03-00012-01NO
Does the computer switch
on?
Replace the GeneratorArt No: 150-01-00017-01
YESDoes the
computer switch on?
Problem solvedYES
NO
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 2
1. Pedal at least 30 seconds at 70 RPM to allow a system check to run automatically.
2. System Check
Does the computer
display Error A14?
YES
Problem solved
NO
Replace the Power ModuleArt No: 170-01-00009-01
Screen displays ! instead
of Level % value
Are the raw values within the intended
range?Max value:514 -614Min value: >60-121
Delta Value:420 - 580
Display shows “BRAKE
CALIBRATION FAILED"
NO
Is the tube magnet of the
magnetic brakeplaced in its
intended position?
YES
YES
YES Problem solved
SCREEN DISPLAYS ! INSTEAD OF LEVEL % VALUE
Turn tube magnet 180º clockwise on
length axis until you will reach a valid
Min. value
NO
Do you reach the Min. Raw
value? Min Value:
>60-121
NO
Check the mechanical brake
adjustment
Problem solved
YES
Was the Brake calibration sucessful?
Problem solvedYES
NO
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 3
If the values lie outside a certain range, the brake calibration fails.
Possible causes may be:- Brake calibration process was not properly
performed.- Brake resistance system is not properly
adjusted.
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
Perform brake calibrationt o validate if mechanic adjustment
was successful.Refer to CBC Computer
OM_P. 1
COMPUTER DISPLAYS ! INSTEAD OF A WATT VALUE
Computer displays !instead of a Watt
value
Problem solved
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 4
The OFFSET measurement fails, an exclamation symbol (!) is displayed.
Possible causes may be:- OFFSET measurement process was not properly performed.
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
Perform OFFSET measurementRefer to CBC
Computer OM_P.14
SCREEN DISPLAYS E INSTEAD OF LEVEL % VALUE
Screen displays an Einstead of a Level %
value
Connect a new Gear Module and test its
funcionallity
Does the computer display a Level %
value?
Use a spare cable harness to bridge the connection between Gear Module &
Power Module
Does the computer display a Level %
value?
Replace main cable harness kit
Art No: 170-01-00016-01
Replace Gear Module assembly
Art No: 170-01-00005-01
Remove right shroud and check if all connectors are properly
positioned in the corresponding terminals on the Gear Module & Power Module
Are all connectors properly
connected in?
Fix all connections properly
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 5
An “E” is always shown in the Level display.
Possible causes may be:- Computer isn´t receiving any data from the Gear Module due to incorrect connection of the wiring.
NO
YES YES
NO
YES
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
COMPUTER DISPLAYS E INSTEAD OF A WATT VALUE
Computer displays E instead of a Watt value
Use a spare cable harness to bridge the connection between Gamma sensor
& Power Module
Does the computer display
a Watt value?
Replace Gamma Sensor Module
Art No: 170-01-00007-01
NO
Does the computer display a Watt
value?
Problem solvedYES
YES
Remove right shroud and check interconnection cable between
Power Module and Gamma Sensor
Module
Are all connectors properly plugged
in?
Fix all connections properly
NO
YESReplace main cable
harness kitArt No: 170-01-00016-01
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 6
An “E” is always shown in the Watt display.
Possible causes may be:- Computer isn´t receiving any data from the Gamma Sensor due to incorrect connection of the wiring.
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
AFTER POWER UP, A RED SCREEN WITH A I2C SYSTEM BUS ERROR APPEARS
A red screen appears on the display and states #error code as soon as computer power up
Replace computerArt No: 320-00-00009-01
Does the computer power up correctly?
Problem solved
YES
Remove right shroud and unplug out Gear Module
NODoes the computer
power up correctly?
Disconnect the LiPo battery connector and re-connect it
after 3 sec. in order to reset the system
Replace Gear ModuleArt No: 170-01-00005-01
Replace Power ModuleAt No: 170-01-00009-01
NO
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 7
YES
Does the computer shows an error code?
YES
Problem solvedNO
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
Unplug Gear Module and test if system
check shows an error code.
Refer to the CBC Computer OM_ P.17
An ERROR I2C BUS is displayed.
Possible causes may be:- The data communication between the computer and the other system modules could not get established or is disturbed.
No backlight on the computer apparent during power up and
operation / front led light works properly
Problem solved
Replace computerArt No: 320-00-00009-01
BACKLIGHT DOES NOT POWER UP & FRONT LED LIGHT WORKS PROPERLY
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 8
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
The CBC Computer does not power up but front led light works properly.
Possible causes may be:-A malfunction existing and CBC Computer must be replaced
TOUCH SENSOR BUTTONS OF COMPUTER DO NOT WORK
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 9
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
Touch sensor buttons of computer do not work
Replace computerArt No: 320-00-00009-01
YES
Problem solved
Has the computer the
latest Software update?
> v.56
Update the computer with the
latest Software update.
>v.56
NOHave the buttons
response?
NO
Problem solvedYES
The DOWN arrow does not response to the touch.
Possible causes may be:- Latest Sofware update was not performed- CBC Computer is defect.
COMPUTER IS SWITCHING THROUGH THE SCREENS AUTOMATICALLY
Computer is switching through the screens
automatically
Replace computerArt No: 320-00-00009-01
Problem solved
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 10
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014
The display will automatically switches from screen to screen
Possible causes may be:- CBC Computer is defect.
Computer is non-responsive and displays "BOOTLOADER” screen after starting and remains without any response.
(Computer looks like the update process has started, but there is no bar that indicates the progress of the update.)
Replace the computer with another computer
and verifiy the functionality
Is the computer working again?
Check the connection of the computer cable
to the Power Module
NO
Is the computer working again?
Connect the computer directly to the Power Module using a new computer
bracket assembly with its cableArt No: 170-01-00004-01
NO
Is the computer working again?
Problem solvedYES
Problem solvedYES
When communications between the Power Module and computer is disturbed on power up, a so-called "BOOTLOADER"screen appears on the display.
Possible causes may be: - Loose plug connection. - Cable break due to squeezed / torn computer cable. - Cable break / broken wire within the computer.
BOOTLOADER SCREEN DISPLAYED
_________________________________________________________________________________FB TS EL7 03 ICG® Standard Operating Procedure | released by ICG® Service Department 11
Replace the computer bracket assembly with its new cable
Art No: 170-01-00004-01
YES
Issued by: Gabriel Arranz_ Service Manager – International Date: 07.11.2014Review by: Christian Schuler_Head of Electronic
Michael Donhauser_ Quality Management Date: 07.11.2014