1. August 2008 Confirmation Through Corroboration: Designing Your Own Audit Presenter: Cath Evans Position: Senior Strategic Consultant Residential Services Date:25 August 2014

2. Confirmation through Corroboration: Designing Your Own Audit Southern Cross Care (Vic) 3. Confirmation through Corroboration: Designing Your Own Audit THE PROBLEM 4. Confirmation through Corroboration: Designing Your Own Audit SCCV KEON PARK 5. Confirmation through Corroboration: Designing Your Own Audit SCCV KEON PARK 6. Confirmation through Corroboration: Designing Your Own Audit RESIDENT ACUITY 7. Confirmation through Corroboration: Designing Your Own Audit SOLUTION 8. Confirmation through Corroboration: Designing Your Own Audit Results and Processes Guide 9. Confirmation through Corroboration: Designing Your Own Audit CLINICAL AUDIT SCHEDULE 10. Confirmation through Corroboration: Designing Your Own Audit Southern Cross Care (Vic) 11. Confirmation through Corroboration: Designing Your Own Audit QUALITY INFORMATION FROM RELIABLE SOURCES Document information Oral evidence Observation CORROBORATION OF INFORMATION 12. Confirmation through Corroboration: Designing Your Own Audit SOUTHERN CROSS CARE AUDIT TOOLS 13. Confirmation through Corroboration: Designing Your Own Audit THE AUDIT CALCULATOR 14. Confirmation through Corroboration: Designing Your Own Audit 15. Confirmation through Corroboration: Designing Your Own Audit BENCHMARKING 16. Confirmation through Corroboration: Designing Your Own Audit SELF ASSESSMENT FOR ACCREDITATION 17. Confirmation through Corroboration: Designing Your Own Audit RESULTS 18. Confirmation through Corroboration: Designing Your Own Audit Southern Cross Care (Vic) 19. Confirmation through Corroboration: Designing Your Own Audit QUESTIONS? 20. Confirmation through Corroboration: Designing Your Own Audit 21. Confirmation through Corroboration: Designing Your Own Audit THANK YOU