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Cisco TelePresence RecorderSolution Guide
The first recorder for Cisco TelePresence in the world
TC&C introduced its newest innovation: a full resolution Cisco TelePresence recording
solution. TC&C, with its award wining call recording suite CARIN, has been a pioneer in
video call recording since the beginning and now has extended that functionality toinclude Cisco TelePresence endpoints. CARIN is able to capture life-size, ultra high
definition video images with spatial audio and auxiliary audio/video streams (for sharing
presentations and documents). The CARIN call recording solution supports all types of
Cisco TelePresence configurations, as well as multi point conferences.
Business cases
The Cisco TelePresence solution creates a live, face-to-face meeting experience over the
network, empowering people to interact and collaborate like never before. Therecording of TelePresence sessions can provide great opportunity and add value for the
companies when preserving and sharing this unmatched experience. The following list
provides some examples of the key objectives of recording in various market segments:
Enterprise Have you ever missed an important conference? Would you like to store your valuable video calls and
conferences?
Would you like to publish executive talks to your employeesor to your investors?
Would you like to store and later review an HR interview forthe executive positions?
Would you like to create and share high quality videos ortraining materials with your existing Cisco TelePresence
room?
Have you ever wanted to share a TelePresence call in real-time with a wider audience?
Financial
Institute
Are you facing compliance recording requirement on yourCisco TelePresence system?
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Service Provider Would you like to generate extra revenue by providingrecording functionality?
Would you like to differentiate yourself by offering a uniqueservice?
Healthcare Have you ever wanted to save a telemedicine session onyour HealthPresence system?
Would you like to publish the session to other doctors orprovide it to your patients on a DVD?
Would you like to create high definition training materialsfor practitioners?
Have you ever wanted to extend the patients medicalhistory with a video?
Education Would you like to create high definition training materialsfor your students?
Would you like to publish professors conference calls?Government Have to meet strict laws, which require recording
TelePresence calls?
Would you like to convert your Cisco TelePresence roominto a HD video studio to create high quality videomaterials?
If you answer yes to any of the above questions, than you need CARIN. The number of
examples grows rapidly as the Cisco TelePresence solution is deployed at more and
more companies for a widening array of uses.
Main features
The following functionality is provided for every Cisco TelePresence system:
Recording Cisco TelePresence calls in real-time Auxiliary audio and video is also recorded used for presentations and sharing
collaboration materials
All types of resolutions (720p and 1080p) and quality settings are supported Capture signaling messages (SIP) and extract meta-data Playback is available immediately following the meeting using a proprietary
codec.
Transcoding service enables users to lower the resolution and export recordingsinto portable Windows Media Video format (WMV)
Real-time streaming support
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Video message creation Playback recorded calls on Cisco TelePresence directly Create and manage users and groups to control the access to recordings. Industry standard security features - supports SOX compliance Multi-site architecture Unmatched functionality via the web based user interface Publish recordings to external users
Benefits
Full Cisco TelePresence
support
The CARIN Cisco TelePresence recording system is a
complete solution for recording, storing, managing,
playing back and sharing Cisco TelePresence calls.
Solid foundation: built on the
CARIN call recording system
Built on top of the award-winning, Cisco Compatible
call recording solution CARIN it provides
unmatched functionality and reliability.
The solution was developed by TC&C, a Cisco
Technology Developer Partner, having more than 8
years of experience in the industry and having up-to-
date and deep knowledge of Cisco solutions.
Advanced security features
meet strict industry
requirements
By supporting the entire lifecycle of the digitalcontent, the CARIN security and data governance
approach provides a solid framework that helps
companies meet todays requirements and helps ease
tomorrows demands. The HTTPS based user interface,
the full audit trail and the multi-level access control
are all great examples of the enhanced security
features of the system.
Enhanced search & playback
capabilities: any time from
any location via asophisticated web interface
The solution provides a fully web based user interface
for all types of functions like searching, playing back,
downloading, user management, etc. The built-inplayer has numerous features, which enable the
sophisticated control of the playback.
Optimized for single and
multi-site deployments
CARIN system components can be separated into
different servers and a fully centralized recording
infrastructure can be built by providing enhanced
functions like central playback, storage, archiving and
management.
Software with freedom of
choice
The entirely software based solution runs on standard
Windows Based server platforms, thus provides
freedom of choice and does not tie customers toproprietary hardware platforms.
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Best of breed technologies The recorder is designed from the ground-up to
support the life-size, ultra high definition video
streams with spatial audio by utilizing world class
technologies from companies like Intel, Microsoft and
Sun.
Recording mechanism
CARIN recording system is placed at the Cisco TelePresence room and the recording
component of the system is connected to a monitor port or tap on the network in orderto record point-to-point sessions. CARIN recorder is able to record multipoint
communication as well when placing it at the Cisco TelePresence MultiPoint Switch.
CARIN call recording offers the following advantages:
Robust technology, applied in the industry for many years Does not rely on any additional resources or increase network traffic Optimized for high-volume traffic Does not interfere with the original call; in case of any problem with the
recording engine, the call and users phone experience remains untouched
and unchanged
Supports multi-site configurations in a very cost effective way Extremely easy content creation by dialing in the recorder from any
TelePresence room
Enables real-time streaming supportCARIN records Cisco TelePresence calls into a proprietary file format (Carin Media
Format - CMFX), which preserves the original content. No decoding or transcoding is
applied during the recording in order to provide the highest reliability for the capturing
and storing the content in the highest resolution.
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Architecture
The CARIN recording solution consists of two major components:
CARIN Local Recorder high-end recording module optimized for packet basedcall recording with several storage management options
CARIN Central Controller provides various centralized functions like: adatabase server, a web server, centralized management, transcoding and
storage in a CARIN system
The CARIN Cisco TelePresence recording system is designed to support various
configuration options. In the simplest configuration the above mentioned components
are installed on a single server. Due to the large amount of processing it takes tosupport transcoding video files into lower resolutions, it is recommended to install the
Local Recorder and Central Controller on separate hardware servers so the recording
service remains uninterrupted.
The other key driver behind separating the system components is to provide multi-site
capabilities to the recording infrastructure. A Central Controller is able to act as a
central components for each Local Recorder (deployed locally in the TelePresence
rooms), and provides the flexibility to grow with the needs of the enterprise.
TelePresence
Infrastructure
CARIN for Cisco
TelePresence
Monitor Port
containing Cisco
TelePresence room
or MultiPoint
Switch traffic
TelePresence
3000 Node
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Storage
CARIN records Cisco TelePresence calls in a proprietary media file format (CMFX) and
later it allows for the transcoding of the files to the popular Windows Media Video
(WMV) format. The system provides the codec for playing back CMFX files also, but in
order to share the files to larger audience or the original HD resolution is not required,
the WMV format can be a good choice. The transcoding parameters can be customized
based on the requirements and offers a wide range of allowable resolutions and
bitrates.
The following table summarizes the required disk space for storing the Cisco
TelePresence recording in its original (CMFX) and in transcoded (WMV) formats:
Recording scenario Bandwidth on the
network [Mbps]1
Storage disk space
requirement for
CMFX [GByte]
Storage disk space
requirement for
WMV [GByte]2
Recording a TP3000
room at 1080p
15 13.18 / hour 0.44 / hour
Recording a TP1000
room at 1080p
5.5 4.83 / hour 0.16 / hour
In addition to the file format management, the CARIN recording system offers archiving
functions, which enable users to store media files in alternative locations or on differentmedia, allowing files to be saved for the longer terms.
1The calculations above are based on maximum bandwidth required by the Cisco TelePresence system
including the auxiliary audio and video ports, burst and network layer overheads.2
WMV transcoding profile is configurable, the calculations above based on the default profile, which is
optimized for CTP3000 and CTP1000:
CTP3000 settings: Video settings - resolution: 1024, bandwidth: 1 Mbps, codec: WMV V8 Audio settings - resolution: 48 KHz, Stereo, bandwidth: 63 Kbps, codec: WMA 9.2
CTP1000 settings: Video settings - resolution: 1024, bandwidth: 384 Kbps, codec: WMV V8 Audio settings - resolution: 48 KHz, Stereo, bandwidth: 63 Kbps, codec: WMA 9.2
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User Interface
The CARIN system provides an intuitive and function-rich interface for everyone: from
simple users, to supervisors, to system administrators.
Recorded calls can be searched for and played back at any time and from any location
connected to the corporate network in a secure, and audited way, by using the web
based user interface.
Calls can be searched for and filtered based on any data that is stored in the call detail
records, like call start/end date/time, calling party number and name, called party
number and name and user defined comments. The CARIN system also includes
predefined search lists like My calls, Userscalls, Important Calls, etc. In addition, all
types of search queries can be saved and used at a later time.
The CARIN Node Manager allows centralized management of the CARIN distributed
components (CCs and LRs). All management tasks (e.g. changing configuration settings,
monitoring key sever and OS parameters) can be performed through the application
utilizing secure communication channels (SSL).
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Playback
The CARIN web based user interface provides a built-in, feature-rich video player for
advanced playback experience without installing any additional components.
Stereo
Waveform
Display
Customizable
Markers
Playback Controls:
Play, Stop, Begin, End, Fast
Forward, Fast Rewind, Pause,
Play Selected, Volume, Speed,
Balance
Transcoding and
File Format
Selection Pane
Marker
Control
Pane
Maximize
Screen
Call Data Pane:
Start Time, Duration,
Phone Number and
Names
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Publish content
CARIN enables to publish recordings to a wider audience through the CARIN Media
Publishing Server. This server offers easy and quick access to publications through an
intuitive and simple web interface. Users can search, list, order, play back and
download publications easily. CARIN Media Publishing Server also provides streaming
capabilities via standard Microsoft streaming technologies, so any Cisco TelePresence
session can be broadcasted in real time.
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Platform
The CARIN Cisco TelePresence recording system runs on industry standard Windows
Based servers. The following table summarizes the hardware and 3rd
party software
requirements:
Configuration Hardware Operating System 3rd
Party SoftwareLocal Recorder and
Central Controller
on a single server3
Intel Quad-Core Xeon CPU
4 Gbyte RAM
300 Gbyte SCSI 15K RAID HDD4
x2 Gbit NIC
Windows 2003 Server
Standard Edition
Microsoft SQL 2005 Server
Standard Edition5
Local Recorder Intel Dual-Core Xeon CPU
2 Gbyte RAM300 Gbyte SCSI 15K RAID HDD
2
x2 Gbit NIC
Windows 2003 Server
Standard Edition
-
Central Controller Intel Quad-Core Xeon CPU
4 Gbyte RAM
300 Gbyte SCSI 15K RAID HDD2
Windows 2003 Server
Standard Edition
Microsoft SQL 2005 Server
Standard Edition3
Playback
workstation
(CMFX)
Intel Core2 Quad CPU
1 Gbyte RAM
Windows XP Professional
Windows Vista
Windows Media Player 11
Internet Explorer 6.x or later
Playback
workstation
(WMV)
Intel Pentium CPU
512 Mbyte RAM
Windows XP Professional
Windows Vista
Windows Media Player 11
Internet Explorer 6.x or later
Intel, the Intel logo, Xeon, Xeon Inside, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and other
countries. http://intel.com/go/id
Windows Media is a trademark of Microsoft Corporation.
3When CARIN CC and LR components are installed on a single server, the transcoding process may
overload the server and can cause recording interruption. Because of this, transcoding is not enabled
during any recording.4
The required hard disk size greatly depends on the configuration.5 CARIN ships with Microsoft SQL 2005 Server Express Edition, which is limited to 2 millions call records
and does not support high availability configurations.
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Unauthorized use, duplication, or modification of this document in whole or in part without the written consent of TC&C is strictly prohibited. By
providing this document, TC&C is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter
this document at any time without notice. Due to continuous product improvements, features listed in this document are subject to change without
notice. Please contact TC&C for current product features and specifications. Cisco is a registered trademark of Cisco Systems Inc. Intel and the Intel logo
are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. All other trademarks mentioned
in this document are the property of their respective owners. Copyright 2000-2008 TC&C Ltd. All rights reserved.
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Document ID: MB-CARINCTP10-EN-2008_2