Building and Deploying a Global Intranet with Liferay Shagul Khaja Software Architect, Rivet Logic Corporation
Rivet Logic Overview
• Award-winning professional services firm focused on enabling: • Collaboration and Community Platforms • Enterprise Content Management • Web Content Management and Portals
• Using Leading Open Source Software
• Company Facts • Headquartered in Reston, VA • Regional Offices in Boston, New York City, Los Angeles • Near-shore Development Center in Costa Rica
Rivet Logic and Liferay
• Certified Partner since 2006 • Conduct Public Training on East Coast USA • Contributor (various means) • Host of first ever East Coast User Conference in 2009 • 25+ Liferay implementations
Enterprise 2.0
• Is it still a hype? • Needs a balance • Micro-blogging
• Great for quick updates
Your employees are here. Yes. In social networks.
Intranet vs. Public Site
Come. Take a look at it. How does your intranet compare to
the public site?
ROI vs. Value
• Reduced help desk calls • Easy to Collaborate • Easy content management • Increased employee loyalty • Executives can communicate easily with employees
Yes. There is a balance.
ROI on Coffee?
Challenges: Global Intranet
• Language difference • Language variations • Same words have different meanings
http://en.wikipedia.org/wiki/Sesame_Square
Cultural Differences
Good afternoon! Nice to meet you!
Liferay to the Rescue
• Themes and color scheme • Blue, pink, yellow and green do not have the same meanings. • Identify the color that goes well with your region
Liferay to the Rescue
• Allows authoring content in multiple languages • Everything is localizable
Who does the translation?
Information Architecture
• Surfable vs Searchable
• Channel the information
Liferay to Search and Rescue
• Solr power for search • Provides search framework
• Hook in various enterprise search engines • Override Indexer if needed • Provide Indexer for custom assets
Channel Information
• Organize global contents using categories and tags • Categorize based on region, country etc.
• Aggregate Contents using • Asset Publisher • Custom WCM applications
• Permission based sharing
You don’t see the document if you don’t have permission. No more errors like this.
Is this the same document?
• Single source of truth • You know where to look • Single document, content, etc.
• Supports versioning • Email is not a document repository
Is this the same moon?
Sharing vs Separation
• Challenge • Ability to manage content • Ability to share • Ability to secure • Global compliance
• Liferay to the rescue again • Single tool to share and secure • Security through Communities
• Communities are isolated • Use teams within communities
• Openness through Global scope
How do I Find People?
• HR and Legal security and privacy constraints • The directory needs to be global • Find people easily
• Custom Fields to the rescue • Map attributes from other systems • Can be selectively indexed • Apply field level permissions • Roadmap for more features
Governance
• Challenge • Legal ramifications • Provide control without sacrificing collaboration
• Moderation through workflow • Regional vs Global content management
• Liferay roles and permissions • May affect user adoption
Intranet Adoption
• Information Architecture is key • Navigation
• User training • Consider user base expertise • Reward people • Advanced mobile support coming soon • Analytics to monitor user behavior • Provide/enhance the tools that people need • Beware of too much policing
Liferay is an Enterprise Grade Platform
Liferay is Flexible
• It’s all frameworks • Asset framework • Auditing framework • SSO framework • Search framework • Workflow framework • Permission framework • Everything built with support for integration
Wow! I can do a lot with bricks.
Liferay Fits In
• Built on best of breed open source technologies • Supports all major enterprise application servers • Database agnostic • Enterprise grade support
Can I rely on this stack?
Liferay is Scalable
• Global companies • Large user base • Can grow rapidly through acquisition
• HA/Fault Tolerance • Backup/DR • Validate scalability of external integration points
It looks like our other integration systems can’t
scale.
Q & A
Thank You!
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