Bringing Compassionate Care and Service Delivery to Howard County’s Most Vulnerable
November 29, 2012
Called to Care TM
Volunteers of America Chesapeake
1 of 35 affiliates (chapters) of Volunteers of America, one of the nation’s largest and most comprehensive health and human services organizations
Tradition: Founded in 1896 Mission: “To inspire self-reliance,
dignity and hope through health and human services.”
Vision: “To provide those in need a sense of belonging and a place to call home.”
Core Values: Caring, Respect, Faith, Quality & Trust2
Called to Care TM
Volunteers of America Chesapeake (continued) Serve more than 11,000 vulnerable
individuals Operate 31 Programs in Maryland,
Virginia and the District of Columbia: Homeless Services /Affordable
Housing Veterans Housing Intellectual Disability Services
and Residential Centers Mental Health Services and
Residential Centers Substance Abuse Services Community Corrections
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Called to Care TM
Our Experience
VOA understands how to deliver service amongst affluent communities Bailey’s Crossroads Community Shelter,
Fairfax, VA Bailey’s Drop-in Center, Fairfax, VA Residential Program Center, Arlington, VA Loudoun Drop-in Center, Cold Weather
Shelter, Shelter and Transitional Housing
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Called to Care TM
Examples of VOA’s Service Platform
A homeless day drop-in center year around. An emergency homeless shelter serving adult
men and women each year. A permanent supportive housing program
providing services for chronically homeless men and women suffering from mental illness
Bailey’s and Loudon serve as a Hypothermia Shelters for homeless persons in Fairfax County during the winter months
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Over 800 in Fairfax and 600 in Loudoun and 400 in Arlington
Called to Care TM
Need in Howard CountyAccording To Point In Time Survey Conducted 1/27/2010: 221 Homeless Persons In Ho. Co.
106 Persons Were In Temporary Housing 88 Unsheltered
Last Year, Grassroots And Bridges To Housing Stability Turned Away 4200 (Duplicated) Requests For Shelter.
82 Unsheltered Homeless Mostly Men Persons Challenged With Mental Illness And
Disabilities Howard County Approved A 10-year Plan To End
Homelessness6
Called to Care TM
Beechcrest Permanent Housing
33 to 50 Units Of Permanent Housing For The Homeless Serving single homeless men and women Multi-level Secured Building to be Constructed Project Construction Likely To Begin By Early 2014 Construction Project Could Be Completed By Spring
2015 Current Residents In Community Will Receive Financial
Support Through This Process That They Would Not Otherwise Have Had If The Site Was Redeveloped By A Private Entity
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Called to Care TM
Existing Grassroots Day Resource Center
Beechcrest Day Resource Center (First Floor of New Facility) will replace and enhance the existing Grassroots Day Resource Center in Columbia, MD Which is Currently…
Open Monday, Wednesday and Saturday 10AM to 2PM Serving men and women who are homeless Holding Bi-weekly Town Hall meetings with Clients
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Called to Care TM
Proposed Staffing for Beechcrest Development
1 Program Director 3 Case Managers 1 Facilities Person 1 On-call Maintenance Manager 1 Receptionist/Administrative personnel Extensive Community Involvement (e.g. Faith Based and
Community Volunteers) who are Familiar with our Proposed Residents and Their Specific Needs
24 hours/7 days a week staffing pattern/Oversight
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Called to Care TM
Services – Day Center• Comprehensive
assessments and develop an Individual Service Plans (ISP)• Mental health services• Substance abuse
treatment services• Enrollment support for
entitlement benefits• Recreation• Meals• Medical care• Spiritual & family
connections • Vocational or skills-building• Transportation
• Social services • Access to education• Assistance with legal
issues• Clothing & personal
hygiene • Employment readiness
& job placement • Financial & healthcare
benefit programs • Life skills (cooking,
housekeeping, laundry services, budgeting, etc.) • Mental health care • Nutritional & dietary
needs
Car
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eeds
Ass
essm
ent,
Plan
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, and
Coo
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n
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Called to Care TM
Hallmark of Service: Case Management Individualized, personalized, comprehensive and intensive.
Use of Individual Service Plans:
Establishes the framework for services and individual efforts expected
Identifies the client’s goals and the short- and long-term objectives needed to reach these goals
Identifies the action steps required to achieve the objectives
Objectives defined in the plan are aimed at maintaining permanent housing and self-sufficiency
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Called to Care TM
Advantages of Volunteers of America Chesapeake, Inc. Strong Reputation and High Quality Provider/Developer Over 115 Year History Good Neighbors With Open Environment For Community
Engagement Similar Projects in High-Income Neighborhoods
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Cynthia LynchHoward County Housing CommissionChief, Development Finance and Asset [email protected](410) 313-5928
Questions/More Information: