Brian A. Birdy, MPM®, RMP®
Birdy Properties, CRMC®
The What, Why and How of NARPM® Designations
NARPM® Designations
NARPM® first offered a designation in October 1989NARPM® has Certifications and DesignationsNARPM® has 3 Certifications
CSS® - Certified Support SpecialistCMC – Certified Maintenance CoordinatorCRMB – Certified Residential Management
BookkeeperNARPM® has 3 Designations
2 Individual DesignationsRMP® - Residential Management ProfessionalMPM® - Master Property Manager
1 Company DesignationCRMC® - Certified Residential Management Company
What: NARPM® Designations
Certified Support SpecialistThe CSS® is the first certification available
from NARPM®. Designed for anyone who works in Property
Management who is a Support Staff MemberCurrently there are 10 Members who hold the
CSS® Certification representing the top 3% of NARPM® Support Staff Members
What: Certification - CSS®
Certified Maintenance CoordinatorThe CMC is one of the newest
certifications available from NARPM®. Designed for those individuals who work
in the “tranquil” world of MaintenanceAs of today there are ZERO CMCsWho wants to be the first one?
What: Certification - CMC
Certified Residential Management Bookkeeper
The CRMB is one of the newest certifications available from NARPM®.
Designed for the members who work in the Accounting or Bookkeeping area of Property Management
Currently there are ZERO CRMBs in NARPM®
Who wants to be the first one?
What: Certification CRMB
Residential Management ProfessionalAwarded to Property Managers who have
completed:extensive course workservice projects for their Chapter and
NARPM®demonstrated dedication to the industry
NARPM® has awarded 552 RMP®s
Currently there are 411 active RMP®s (10% of the membership)
What: Designations - RMP®
Master Property ManagerAwarded to Property Managers who have
attained their RMP® DesignationCompleted advanced course requirementsReached the highest levels of achievement for
their Chapter, NARPM®, and their CommunityHighest Designation an individual may achieve in
NARPM®NARPM® has awarded 198 MPM®sCurrently there are 170 active MPM®s (Top 4%
of the membership)
What: Designation MPM®
Certified Residential Management CompanyThis esteemed designation is awarded to those
professional property management firms that demonstrate a high standard in both procedures and customer service.
A detailed examination of the company and recommendations from clients and peers are required for this designation.
NARPM® has awarded 49 CRMC®sCurrently there are 46 active CRMC®s (Top 1%
of the membership)
What: Designation CRMC®
NARPM® Designations
Makes you a better Property ManagerIncreased knowledge and confidenceIt sets you apart from your competitionImpacts your company and your clientsResults translate directly to the bottom lineIt helps your chapter earn Chapter
Excellence or Chapter of the Year
Why: NARPM® Designations
NARPM® Designations
NARPM® designations are earned with a combination of:
Property Management Experience NARPM® and industry education Service to the association through volunteer
activitiesAttendance of NARPM® Conventions or
Regional Conferences
How: NARPM® Designations
Apply for CandidacyChoose a MentorSign up for the online candidacy packageReview the requirementsUpload things to your candidacy package as
you complete themSet a time line to complete needed itemsReview your progress with you Mentor
regularly
How: NARPM® Designations
Candidacy Fee: $95.00Candidacy must be completed within two (2)
years.Verification that candidate is a NARPM® Support
Staff Member in good standing.One letter of recommendation from current
employer or supervisor.One letter of recommendation from a tenant,
client, or professional peer.Verification of employment with your sponsoring
property management company - minimum of one (1) year required.
Completion of the NARPM® Ethics Course
How: Certifications
Completion of three NARPM® approved courses.
Electives totaling at least 25 points.
Approved NARPM® Courses:ADA Fair HousingOffice OperationsPaperless Office
How: CSS® Requirements
Completion of the following three NARPM® approved courses:
Habitability Standards and MaintenanceMaintenance Basics and BeyondLead Base Paint Law
Electives totaling at least 25 points.Completion of the NARPM® course
Operating an In House Maintenance Company will earn 5 points towards the 25 elective points.
How: CMC Requirements
Completion of the following three NARPM® approved courses:
NARPM® 101: Basics of Property Management or Office Operations
ADA Fair Housing (On-line Only)NARPM® Finance Course (On-Line Only)
Electives totaling at least 25 points. Completion of the NARPM® course Risk
Management Essentials will earn 5 points towards the 25 elective points.
How: CRMB Requirements
Be a current member of NARPM®. Be a currently licensed real estate agent for a period of not less
than the 2 previous years. (If your state requires licensing.) Verification of 100 unit years of experience acquired over a
minimum of two consecutive years. (One unit year equals management of 1 residential unit for 1 year.) Must manage a minimum of 25 residential units during candidacy period and at the time of achieving the designation.
Successfully complete 18 hours of NARPM® approved coursework, plus the NARPM® Ethics course.
Earn 50 elective points through service to NARPM®. Attend two NARPM® state or regional conferences OR one
NARPM® national convention prior to completing candidacy. Submit sealed letters of recommendation from 2 RMP® or MPM®
designees and 3 clients. Submit a completed candidacy checklist packet within 3 years of
application date. Non-refundable application fee of $150.
How: RMP® Requirements
Be a current member of NARPM®. Be a currently licensed real estate agent for a period of not less than
the 5 previous years. (If your state requires licensing.) Have achieved the RMP® designation. Provide verification of 500 unit years of experience acquired over a
minimum of 5 consecutive years. (One unit year equals management of 1 residential unit for 1 year.) Must manage a minimum of 50 units during and at completion of candidacy.
Successfully complete 24 hours of NARPM® approved coursework. Earn 200 elective points (which includes the RMP® points earned)
through service to NARPM®, local chapters and the property management industry.
Attend at least two NARPM® National Conventions prior to completing candidacy that were not counted for RMP® candidacy.
Submit sealed letters of recommendation from 2 MPM® designees and 3 clients.
Submit a completed candidacy checklist packet within 3 years of application date.
Non-refundable application fee of $250.
How: MPM® Requirements
Have an MPM® designee on staff. Provide verification of 500 unit years of management
experience. (One unit year equals management of 1 residential unit for 1 year.)
Successfully complete an on-site visit from a NARPM® auditor selected by the Certification Committee.
Complete the audit process within three years of making application.
The non-refundable application fee is $300. The expenses of the onsite auditor are the responsibility of the company being audited. NARPM® will pay the auditor and the company will need to reimburse NARPM®. The annual renewal is $150.
How: CRMC ® Requirements
The What, Why and How of NARPM® Designations