We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Boosting Productivity Through Successful,
Engaging SharePoint Portals
Joel Oleson Yarin NegriDirector of Marketing
Intlock
Web Analytics | Portal Collaboration | User Engagement
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Webinar Agenda Introduction
Boosting Productivity Through Successful, Engaging SharePoint Portals
Engagement Demonstration
Summary and Q&A
#SPmetrics
Web Analytics | Portal Collaboration | User Engagement
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Webinar Housekeeping Webinar Recording
Talk to us on twitter:
#SPMetrics
@CardioLog
@joeloleson
Questions?
#SPmetrics
Web Analytics | Portal Collaboration | User Engagement
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
#SPmetrics
Founded in 2005; Office in Boston, MA
Microsoft Gold Certified Partner
Over 8 years of experience in web analytics
Wide target market with divers industries, such as: financial services, telecommunication, entertainment and others
Provides products for SharePoint Online, 2013, 2010, 2007 and 2003
Worldwide distributers and partner program
About Intlock
Web Analytics | Portal Collaboration | User Engagement
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Evaluate
MonitorEnhance
Building a Stronger Portal Environment
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Meet Joel OlesonSharePoint Joel @joeloleson
• First SharePoint admin
• #1 SharePoint influencer by Forbes columnist
• Voted most popular SharePoint blogger
• Epic Traveler at TravelingEpic.com: Speaking and traveling in over 140 countries
“Most connected guy in SharePoint”
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Agenda• The Mission and Purpose• The Difference is the Destination• The Destination• The Strategy• The Crew• The Success
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
The Mission• What are the goals?
• What resources are required to achieve the goals
• How will you determine and measure success or failure
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Internet Evolution
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
AIIM Infographic, based on
2012 & 2013 Surveybuilt for Salient6.com
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Harsh RealityFeel they have only achieved
a basic deployment compared to their
original ambitions...
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Although social technologies are employed by 70 percent of organizations…
Gartner, Inc. said that most social collaboration initiatives fail because they follow a worst practice approach of "provide and pray," leading to a 10 percent success rate.
Provide and Pray
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Engaging Ideas…. Shared from SPYamBrand It• Company brand and culture• Responsive web design• Simple navigation: Easiest place to start for a search or
browse• User-contributed ideas• Scorecards and dashboards, IT uptime, project status• Favorites
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Engaging Ideas…. Shared from SPYamContent is King• Classifieds• Cafeteria menu• Quick poll or survey• Quotes and tips• Most popular/top-rated/most visited—Bubbled-up
content search roll-up• Data mine the most popular links and expose content
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
More Engaging Ideas…. Shared from SPYamMarketing Campaigns• CEO blog/video• Highlights featured articles• Official and department and market/RSS/subscription-based news• Public press releases• Community/social feeds/company twitter feed• Employee of the month/ featured employee• Benefits/ employee discounts• Games: Find Easter egg, match employee to name, Dilbert / XKCD
Comic
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
More Engaging Ideas…. Shared from SPYamCompelling Features and Widgets• People search / expert finder / phone number list• World clock / stocks / weather
Company Content• Employee-centric content which impact employee life cycle such as
important forms, payroll links, reimbursements and opinion polls.• Policies• Online services/tools/apps• Fun/interesting• Culture reflected• Dynamic content/navigation/relevant contextual personalized / personal
KPI dashboard• Make it everyone’s home page
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Predictive Search
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Global Navigation and Notifications
Notifications example from CRN Solutions
“Feature Bar” built by Darin Dickey, Lance and Jared Buttars
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Easy-to-Use Navigation
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Mobile-Responsive Design
http://responsivesharepoint.codeplex.com/
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Leader Boards and Trends
Featured Articles, Events and Blogs
CEO Blog, Chats
Likes & Comments
Featured Apps
Predictive Results
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
SharePoint Leader Board
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
It’s not possible to piece together a first-rate intranet that informs and motivates employees and increases
productivity and sharing unless you have the staff to design, develop, deploy, write, manage, and govern. It’s
not fair to ask a tiny team to take on an endeavor as great as designing and managing an intranet, even if you are
“simply deploying” an out-of-box solution.
- Norman Nielson“Top Intranet Reports 2013”
Team + Skills is Critical
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Plan for design customization and development to make SharePoint work well for your organization.
It’s a misconception that any out-of-box product will be great for an organization; such products typically require
considerable design and development work.Indeed, you might need to hire external resources to help
with development.
- Norman Nielson Report 2013
Out of Box = Not an Engaging Intranet
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We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Engage With Community
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
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Web Analytics | Portal Collaboration | User Engagement
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Web Analytics | Portal Collaboration | User Engagement
Dedicated Web Analytics Solution Designed for SharePoint
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Monitor
#SPMetrics
Web Analytics | Portal Collaboration | User Engagement
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Web Analytics | Portal Collaboration | User Engagement
Report drill down - from site collections to single documents
Display reports with SharePoint Web Parts
A large selection of reports for SharePoint
Advance SDK Customization
JavaScript-based tracking
Utilization of historic IIS logs
Real-time reporting (Analysis Center)
Dedicated Web Analytics Solution Benefits
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Web Analytics | Portal Collaboration | User Engagement
Dedicated Web Analytics Solution Designed for SharePoint
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Hi Martha,
What do you need in order to achieve your individual goals?
Web Analytics | Portal Collaboration | User Engagement
Message BarProfile and usage based
Voice of CustomerProfile and usage based
Behavioral TargetingProfile and usage based
Web AnalyticsWeb Part Usage Reports
Martha, register to the new product marketing webinar
Hi Martha,
What do you need in order to achieve your individual goals?
sign up
Advanced User SegmentationIntegration with Active Directory, SharePoint Profiles, SharePoint Groups and other organizational structures and databases
Seamless integration with SharePoint’s 2013, 2010, 2007, 2003 and SharePoint Online Tree Structure, content and user metadata, as well as with Microsoft Dynamics CRM and SalesForce
Collaboration & Engagement Tools Illustration
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Web Analytics | Portal Collaboration | User Engagement
Dedicated Web Analytics Solution Designed for SharePoint
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Our End-user Customers were able to…
Web Analytics | Portal Collaboration | User Engagement
* Over the course of a year
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Our Administrator Customers were able to…
Web Analytics | Portal Collaboration | User Engagement
* Over the course of a year
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Web Analytics | Portal Collaboration | User Engagement
Segmentation & personalization capabilities
User, group, geo-location and usages content-based
Active Directory, SharePoint profiles and group support
Satisfaction & educational polls
Personalized Message Bar
Prebuilt customizable survey templates
CRM integration with 2-way data flow
Business driven – user friendly
James, did you find what you were looking for?
Yes – I didPartially – not everything No – I did notElaborate:
Collaboration & Engagement Tools Key Features
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Engage your audience and collect user feedback – improve site ROI
Easily design and implement – drive portal collaboration
Get real-time user feedback – increase corporate productivity
Discover what your portal users think – empower innovation
Identify the challenges your users face – leverage gasification
Make your audience feel valued – expand portal usability
Expand your community and individual ownership – encourage visibility
Web Analytics | Portal Collaboration | User Engagement
Collaboration & Engagement Tools Benefits
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
For SharePoint 2013, 2010, 2007, 2003 and SharePoint OnlineWeb Analytics | Portal Collaboration | User Engagement
What can engagement do for you?
We Analytics for SharePoint Intranet Portals We Analytics for SharePoint Intranet Portals
Q&A
Visit us at www.intlock.com – free trial and personal demo
Tweet with us at: @cardiolog #SPmetrics
Join our readers at blog.intlock.com
Email: [email protected]
Web Analytics | Portal Collaboration | User Engagement