BUSINESS SAMPLE
MEMBERS• CLAUDIA STELLA MEJIA • JUAN JAIR• ANA MILENA ORDOÑEZ
HANDBAG STORE FOR YOUNG WOMEN
!Wo’ha¡
INTRODUCTION
The woman want to innovate day by day both in their daily life and
tourism, with accessories that highlight their versatility, beauty
and personality.
MISSION
To be the leader in the production and marketing of accessories with excellent quality, promoting mainly the integral development of our staff, customers, suppliers and shareholders.
VIEW
To be the most desired brand of young women in the world.
GENERAL OBJETIVES
•Produce and market accessories desingned in national and international leather fabrics and textiles.
SPECIFIC OBEJIVES
•Be leaders and pioneers in the production of handbags for young women.
•Guarantee the quality of the product to our customers.
QUALITY POLITICS
Our !Wo’ha¡ brand will be in accessories of excellent quality satisfyind the needs of young women, with the business commitment and the continuous improvement in our processes.
CORPORATE PRINCIPLES
•Commitment•Fulfillment•Responsibility•Teamwork
All this based on that the attention and the customer service is the key of the success
PORTFOLIO
Executive collection
PORTFOLIO
University collection
PORTFOLIO
Beach collection
SERVICE CYCLE
1. Welcome2. Information
needs3. Product beneits
4. Objetion handling
5. Closing sales6. Farewell
Head of manager
Strategic planManagement supervisor
Customer need satisfaction
Product development•Market research•Desing and development•Market of the product
Prouction•Manufacturing•Production management
Sales management•Sales•Customer service•Distribution•Sales administration
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Head of manager
Strategic plan Management supervisor
Customer need satisfaction
Product development
Market research
Desing and development
Market of the product
Prouction
Manufacturing
Production management
Sales management
Sales Customer
service Distribution Sales
administration
|
Head of manager
Strategic plan Management supervisor
Customer need
Customer satisfaction
Product development
Market research
Desing and development
Market of the product
Production
Manufacturing
Production management
Sales management
Sales Customer
service Distribution Sales
administration
Contacts us
¡WO’HA¡ www.!woha¡.com
ABOUT US PROMOTIONS NEWS AND VIDEOS
outstanding
CUSTOMIZE YOUR BAG
www.!woha¡.com/myhandbag
#mybestyoungtrip
Win a trip to the Bahamas by shopping in our store
Contacts us
¡Wo’ha¡ www.!woha¡.com
ABOUT US PROMOTIONS NEWS AND VIDEOS
outstanding
CUSTOMIZE YOUR BAG
www.!woha¡.com/myhandbag
#mybestyoungtrip
Win a trip to the Bahamas by shopping in our store
Thank you very much
successes