Transcript
Page 1: Atlassian Summit 2013: Confluence State of the Union

M AT T H O D G E S • P R O D U C T M A R K E T I N G M A N AG E R • AT L A S S I A N • @ M AT T N H O D G E S

Confluence State of the Union

B I L L A R C O N AT I • G R O U P P R O D U C T M A N AG E R • AT L A S S I A N • @ B A R C O N AT I

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G E T M O R E F R O M C O N F LU E N C E

M AT T H O D G E S • M A R K E T I N G G U Y

A P L AT F O R M YO U C A N T R U ST

B I L L A R C O N AT I • P R O D U C T G U Y

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43,000teams

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5,500,000+people

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T E A M C O L L A B O R AT I O NTO M O R R OW @ 1 1 : 1 5 A M

J I M O ’ N E I L L • C I O • H U B S P OT

C R E AT I N G A C O M PA N Y W E LOV E

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Everyone has a voice

Information flows freely

Work gets done

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Major releases

New features

More value

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4 . 3

S E P ’ 1 2

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5 .0

F E B ’ 1 3

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5 .1

M A R ’ 1 3

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5 . 2

AU G ’ 1 3

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5 . 3

O C T ’ 1 3

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Decisions

User Rename

Distraction-Free Editor

Excerpt-Include Macro

JIRA Notifications

Android Support

WorkBox

Confluence Mobile

Table Sorting

Cell Highlighting

Mobile Improvements

Draggable Macros

Rich Text Templates

Space ArchivingUser Invites

Default Space Permissions

Remove Attachment Versions

Remove Page Versions

Multiple Drafts

Search Improvements

JIRA Issues Macro

Recently Viewed Dialog

Page Layouts 2.0

Meeting Notes

File Lists Shared Links

How-To Article

Troubleshooting ArticleSpaces Drop-down

Email Notifications

Space Sidebar

Performance Improvements

New DesignCreate Dialog

Global Header

Instant Load Editor

Responsive Editor

Page Properties Report Macro

Space Tools

Automatic Theming

Improved LDAP Performance

Site LogoBetter Group Admin

People Directory

Export Blogs

Performance ImprovementsProduct Requirements

Share with Groups

Request Page Access

Knowledge Base

Team Space

Instructional Text

Android Support

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E N T I R E C O M PA N Y

P R O D U C T T E A M

!D E V T E A M

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E N T I R E C O M PA N Y

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S

B U I L D B E T T E R S O F T WA R EP R O D U C T T E A M

!D E V T E A M

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E N T I R E C O M PA N Y

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S

P R O D U C T T E A M

!D E V T E A M

B U I L D B E T T E R S O F T WA R E

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E N T I R E C O M PA N Y

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S

P R O D U C T T E A M

!D E V T E A M

B U I L D B E T T E R S O F T WA R E

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Best practices, baked-in

B u n d l e d B l u e p r i n t

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Define, discuss, and track requirements

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Define, discuss, and track requirements

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1 in 2of you use JIRA with Confluence

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From Confluence to JIRA...

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From Confluence to JIRA...

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seamlessly

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seamlessly

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Complete traceability...

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Complete traceability...

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Complete traceability...

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Complete traceability...

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...everywhere

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...everywhere

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Communicate to stakeholders

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Communicate to stakeholders

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Communicate to stakeholders

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Reflect and improve

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Reflect and improve

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JIRA IntegrationBEST PRACTICES

SEAMLESS INTEGRATIONCOMPLETE TRACEABIL ITY

COM

ING IN CONFLUENCE 5 .4

COMMUNICATE AND IMPROVE

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H E L P C U STO M E R S H E L P T H E M S E LV E S

E N T I R E C O M PA N Y

B U I L D B E T T E R S O F T WA R E

C E N T R A L I Z E YO U R I N F O R M AT I O N

P R O D U C T T E A M

!D E V T E A M

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Simple set-up

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Instant structure

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Bundled best practices

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Bundled best practices

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Standardize contributions

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How-to articles

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Smart recommendations

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Smart recommendations

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Find solutions

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Find solutions

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Browse topics

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Browse topics

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Connect to JIRA Service Desk

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Deflect requests

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Deflect requests

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Help yourself

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Knowledge Base

BEST PRACTICES

STRUCTURED AND SEARCHABLE

AVAILABLE IN CONFLUENCE 5 .3

SERVICE DESK READY

SIMPLE SET-UP

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C E N T R A L I Z E YO U R I N F O R M AT I O N

E N T I R E C O M PA N Y

B U I L D B E T T E R S O F T WA R E

H E L P C U S TO M E R S H E L P T H E M S E LV E S

P R O D U C T T E A M

!D E V T E A M

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M E E T I N G N OT E S D O C U M E N T S F I L E L I ST S D E C I S I O N S S H A R E D L I N K S

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Most meetings suck.

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Ryan, Manager

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B u n d l e d B l u e p r i n t

Run effective meetings

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Instant structure

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Notify attendes

@ m e n t i o n a t t e n d e e s

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Outline an agenda

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Take notes

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Take notes

Ke e p e v e r y o n e u p - t o - d a t e

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Assign tasks

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Assign tasks

E n s u r e a c t i o n s i t e m s g e t d o n e

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Meeting Notes

NOTIF IED ATTENDEES

CLEAR AGENDA

FOLLOW-UP TASKS

CONTEXTUAL NOTES

AVAILABLE IN CONFLUENCE 5 .1

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Finding files can be hard.

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Cassie, Designer

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Store and share files

B u n d l e d B l u e p r i n t

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Quick to create

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Just drag....

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...and drop

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Share once

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Share once

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Pull, not push

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Instant previews

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Automatic versioning

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Automatic versioning

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File Lists

AUTOMATIC VERSIONING

EASY SHARING

ALWAYS ACCESSIBLE

INSTANT PREVIEWS

AVAILABLE IN CONFLUENCE 5 .1

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Decisions don’t require handshakes.

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Cassie, Designer

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Make decisions, meeting-free

B u n d l e d B l u e p r i n t

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Define who, what, and when

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Pull everyone into one place

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Add extra context

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Add extra context

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Add extra context

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Reach consensus

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Record decisions

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Find past decisions

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Reference forever

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Decisions

BRING STAKEHOLDERS TOGETHER

REACH CONSENSUSRECORD AND NOTIFY

REFERENCE FOREVER

AVAILABLE IN CONFLUENCE 5 .2

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Easy to get started

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Bring your team together

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Make it yours

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Make it yours

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Make it yours

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Make it yours

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Make it yours

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Start collaborating

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G E T M O R E F R O M C O N F LU E N C E

M AT T H O D G E S • M A R K E T I N G G U Y

A P L AT F O R M YO U C A N T R U ST

B I L L A R C O N AT I • P R O D U C T G U Y

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Entire Company

Product Team

!

Dev Team

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looking back...

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great for experienced people

William the Wise

Technology Lover

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not perfect for all people

Alana the Aware

get stuff done fast

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Everyone has a voice

Information flows freely

Work gets done

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so Will and Alana can workbetter together

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WIKI

Collaboration Platform

From

To

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Extensible

Enterprise scale

Best pract ices

Collaboration platform

User experience

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Extensible

Enterprise scale

Best pract ices

User experience

Collaboration platform

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Modern look

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Modern look

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Modern look

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Modern look

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Modern look

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Modern look

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One-click branding

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One-click branding

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One-click branding

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Intuitive navigation

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Intuitive navigation

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Intuitive navigation

N a v i g a t e t o o t h e r a p p s

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Intuitive navigation

Re c e n t s p a c e s

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Intuitive navigation

C u s t o m s h o r t c u t s

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Intuitive navigation

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Streamlined creation

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Streamlined creation

G l o b a l c r e a t e

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Streamlined creation

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Small screen friendly

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Small screen friendly

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Remove distractions

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Remove distractions

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Compelling layouts

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Extensible

Enterprise scale

Best pract ices

User experience

Collaboration platform

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Extensible

Enterprise scale

User experience

Collaboration platform

Best pract ices

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Content

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Content

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Meeting notes Press releases Decisions Requirements Project plans Release notes Surveys Knowledge base Shared links File lists How-to guides Org charts Policies

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Caption

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Meeting notes Press releases Decisions Requirements Project plans Release notes Surveys Knowledge base Shared links File lists How-to guides Org charts Policies

Blank page!

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tables

files

tasks

comments

JIRA issues

labels

images

charts

documents

@mentions

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Meeting Notes Product Reqs File Lists

@

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Meeting Notes Product Reqs File Lists

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Blueprints

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Blueprints

• Understand what you can create

• Show you how to create it

• Automatically organize it for you

R e p e a t a b l e , p a c k a g e d , b e s t p r a c t i c e s

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P r o d u c t Te a m s

I T Te a m s

A l l Te a m s

M E E T I N G S F I L E L I ST S D E C I S I O N S S H A R E D L I N K S

R E Q U I R E M E N T S R E T R O S P E C T I V E S J I R A R E P O R T S

H OW- TO T R O U B L E - S H O OT I N G

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P r o d u c t Te a m s

I T Te a m s

A l l Te a m s

M E E T I N G S F I L E L I ST S D E C I S I O N S S H A R E D L I N K S

R E Q U I R E M E N T S R E T R O S P E C T I V E S J I R A R E P O R T S

H OW- TO T R O U B L E - S H O OT I N G

M O R E TO C O M E !

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Install additional Blueprints

• Task Boards

• Strategy Canvas

• Diagrams

• Evernote

• Test Reports

• Polls

A v a i l a b l e o n t h e M a r k e t p l a c e

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Build your own

[ your process here ]

C u s t o m i s e f o r y o u r t e a m ’ s p r o c e s s e s

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Product launch plans

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Customer newsletters

Customer Newsletters

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Project reporting

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Blueprints blueprint!

Blueprints Catalog Backlog

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Learn more!

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Page Blueprints

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Space Blueprints

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• Show what spaces they can create

• Show how to create a particular space

• Recommend relevant page blueprints

• Structure the space

Space Blueprints

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Space Blueprints API

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Extensible

Enterprise scale

User experience

Collaboration Platform

Best pract ices

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Extensible

User experience

Collaboration Platform

Enterprise scale

Best pract ices

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User scale

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Rename users• Internal Users

• Full LDAP

• Crowd dmcgahan

Donna McGahan

[email protected]

Edit Profile: Donna McGahan

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Rename users• Internal Users

• Full LDAP

• Crowd dmcgahan

Donna McGahan

[email protected]

Edit Profile: Donna McGahan

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Content scale

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Archive spaces

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Recent content

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New, smarter search

E x a c t p h r a s e m a t c h i n g

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Redesigned search filters

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Any character in page titles

Page restrictions on child page

Any character in page titles Global custom PDF stylesheet

Fix broken images in word export

Label attachments

Excerpt-include across spaces

Share with groups

Rename usersExport blogs to PDF

Delete attachment versions

Delete page versions

Sortable tables

custom background colours

WYSIWYG templates

support non-standard link protocols

Archive spaces

filter out deactivated users from the people directory

Customizable default permissions for newly created space

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Allow default template to be specified

Sortable Tables

Allow Users to Remove Own Comments

Delete attachment versions

custom background colors

Fix broken images in word export

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Excerpt-include across spaces

Any character in page titles

Page restrictions on child page Fix broken images in word export

Sortable Tables

filter out deactivated users from the people directory

Global custom PDF stylesheet Customizable default permissions for newly created space

custom background colours

Excerpt-include across spaces

Label attachments

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Any character in page titles

Page restrictions on child page

Any character in page titles Global custom PDF stylesheet

Fix broken images in word export

Label attachments

Excerpt-include across spaces

Share with groups

Rename usersExport blogs to PDF

Delete attachment versions

Delete page versions

Sortable tables

custom background colours

WYSIWYG templates

support non-standard link protocols

Archive spaces

filter out deactivated users from the people directory

Customizable default permissions for newly created space

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Allow default template to be specified

Sortable Tables

Allow Users to Remove Own Comments

Delete attachment versions

custom background colors

Fix broken images in word export

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Excerpt-include across spaces

Any character in page titles

Page restrictions on child page Fix broken images in word export

Sortable Tables

filter out deactivated users from the people directory

Global custom PDF stylesheet Customizable default permissions for newly created space

custom background colours

Excerpt-include across spaces

Label attachments

3,250+votes

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High availability

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Extensible

User experience

Collaboration Platform

Enterprise scale

Best pract ices

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Enterprise scale

User experience

Collaboration Platform

Best pract ices

Extensible

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Vast ecosystem

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Business intelligence

Diagramming

Product documentation

Content management

W O R K F L O W Y O U R W I K IW O R K F L O W Y O U R W I K I

Theming Ideation

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400+ add-ons

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Team Calendars

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Identify experts

Retain knowledge

Extract tribal knowledge

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Questions Topics Experts Powered by Confluence

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Questions Topics Experts Powered by Confluence

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R I C H E D I TO R

Ask questions

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C R OW D S O U R C E A N S W E R S

Get answers

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B E ST A N S W E R W I N S

Get answers

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Questions Topics Experts Powered by Confluence

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Rich topics

Agile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. Many teams within Atlassian use it - see Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile developmentAgile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. See Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile development

G E T C O N T E X T

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Rich topics

Agile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. Many teams within Atlassian use it - see Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile developmentAgile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. See Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile development

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Agile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. Many teams within Atlassian use it - see Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile development

Page 214: Atlassian Summit 2013: Confluence State of the Union

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S E A R C H R E S U LT S

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A S K F R O M S E A R C H

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• Download from Atlassian Marketplace

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Beta available TODAY

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Enterprise scale

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Collaboration Platform

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Extensible

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C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S B U I L D B E T T E R S O F T WA R E

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