Assistance PSA for Microsoft Dynamics CRM 2011Partner Program 2012
Our Mission
“Within the Microsoft eco system, worldwide market Leader in the Professional Service Industry”
Assistance Software
Based in Europe, The Netherlands , Naarden (near Amsterdam)
Leading Vertical Solution for the PSA market (in The Netherlands)
Version 1.0 was released March 1993. 800+ company Implementations and 12.000+ licenses sold
Developed a Unique solution for the Microsoft CRM 2011 platform, launched in March 2011
50 Partners Worldwide ISV Alliance agreement with Microsoft Corp. Solution is Certified for Microsoft
Dynamics CRM 2011
ISV Alliance Agreement with Microsoft Corporation
“Our partners play a critical role in delivering specialized solutions for our customers” said
Doug Kennedy, vice president, Microsoft Dynamics Partners
“Assistance Software is an example of a partner that is utilizing the power and flexibility
offered by Microsoft Dynamics CRM to meet the specific needs of our customers and help
them be more productive.”
World Wide Partner Network
Our Vision
Accounts
Contacts
Project and Contract management Time and Expenses
Project Activity Planning
ProjectSales Forecast
Project Calculation
MicrosoftOutlook
MicrosoftDynamics NAV/GP/AX
Invoices
HRM
Opportunities Leads
CampaignsProducts
Expense Claim
Price List
Project Resource Planning
Our Concept
Accounts
ContactsProducts
Price List
Project and Contract management Time and Expenses
Project Activity Planning
ProjectSales Forecast
Project Calculation
HRM
Project Resource Planning
Power of Choice:On Premise, SaaS and
CRM Online
Microsoft Dynamics CRM™ for Professional Services
Assistance PSA for Microsoft Dynamics CRM™
Profile our target market
Professional Services Organizations:
•IT Consultancy and Services•Legal Services•Consultancy and Management Services•Architects and Engineering Services•Advertising and Design Studios•Public Administration•Education Services•Other Services/Project organizations
Demo Project Live Cycle
Opportunity
Project management
Time Entry
Approval
Invoice
License Structure
Assistance PSA Server License*
PSA Server lIcense8.500
Assistance PSA Users**
Full
500 - On Premise or Limited 250,-30,- SAAS Full or 15,00 SAAS Limited
*Only applicable with On Premise, **SAAS price is per month per user includes SLA, On Premise price is named per user without SLA, SLA is 21% of the license
Assistance Software Partner Program 2012
Partner Levels
Registered Partner Premium Partner
o Partner Annual fee 1,500 euroo Reseller agreement only for Assistance PSAo Microsoft Dynamics CRM Certifiedo Lead Registrationo Limited support up to 3 calls for free and then 150 Euro per callo Complementary E-Learningo A minimum of one employee need to be
PSA Certifiedo 20% Margin on Licenseso 15% Margin on Maintenanceo 5 PSA users for own use for free
o Partner Annual fee 2,500 euroo Reseller agreement for Assistance PSA o Microsoft Dynamics Microsoft Dynamics CRM Certified and/or NAV/AX/GP o Joint Marketing effortso Lead Registrationo Managed Partner Support by PAMo Limited support up to 30 tickets for freeo Complementary E-Learning and once per year Boot Camp in
Amsterdam or on Site (excluding expenses)o A minimum of two employees need to be PSA Certifiedo 40% Margin on Licenseso 25% Margin on Maintenanceo 50 PSA users for own use for free incl. maintenance
Registered Partner Program
Registered Partner
Partner Program
Sign Partner Reseller Agreement
Start E-Learning
Get Certified
Sell Assistance PSA
Premium Partner Program
Premium Partner
Partner Program
1. Start-Up• Start PSO Team• Marketing
Research
2. Go-To-Market• Join Assistance
Partner Program• Start Marketing
Activities
3. Sales• Demo Sessions• Quote• Contracts
4. Deployment• Implementation• Support Team
Phase 1: Start-Up
Sales Consultants
Support Marketing
PSO Team
1a. Sign Letter of Intent1b. Establish PSO Team
- Product Manager- Sales Pré Sales- Project management & Consultants (implementation)- Technical Consultants (installation)
1b. Local Marketing Research
Phase 2: Go-To-Market2a. Sign up for Assistance Software Partner Program
Preferred territory partners Multi-tier program (Certified, Silver, Gold levels) Marketing program support Comprehensive “Boot Camp” Training and Certification - No start-up fees On-line training and certification Pre-sales assistance during start-up through Assistance Software PAM 40% standard discount on Assistance Software 25% standard discount on recurring software maintenance Earn higher performance-based incentives
- Additional cash discounts
- Marketing Development Funds
Comprehensive partner portal
2b. Start Marketing Activities
Marketing Mix
Direct Mail
Internet Awareness
Live Events
Tele Marketing
Boot CampSales Module
(1 DAY)
Vision & Concept
How to Demo
Licensing & Prizing
Prepare Demo
Perform Sales Demo
Basic Module(1 DAY)
Concepts
Navigation
Create Blue Print
Employees, Projects, Calculation, Resource Planning, Time sheet &
Expenses and Invoicing
Connections
Implementation Module(1 DAY)
Sprint Method
Get Started with PSA
Certification exam
Technical Module(1 DAY ONLINE)
Installation & Configuration
Connections
Price per attendee:(1st boot camp with up to 2 attendees free of charge and two attendees per year, annual additional 2 attendees)
€ 1.650,-
Location: Assistance Software Group - Naarden, The Netherlands
Boot Camp
Direct online Exam
Trade show and Live Event Support
Phase 3: Sales3a. Demo Session
PSAonline demo environment Partner Portal Assistance Software Demo Support through PAM
3b. Quotes & Contracts
Phase 4: Deployment
4a. Start Deployment and Implementation
Implementation Support through our online services Free Lab documents and e-learning facility
4b. Start Support Team and Tech Team
Free Webinar Services (monthly call, update webinars etc) Online 3th line Support per e-mail, web meeting and telephone Additional support through our online services section
Software LicenseSoftware for your own Company Free Server License for 50 Users Maintenance included
Online Services
•Additional support agreement on assistance PSA
•30 tickets
•Additional hours to get your report, live consultancy, support etc.
•Fundamentals training•Advanced training
•Fundamentals Fast Track•Advanced Fast Track
Fast Track Implementation
Virtual Training Class
Annual SupportHour Packs
Partner Quotes
Our Partners
“Cole Systems was originally a FolioDev partner and we found that the complexity of configuring and setting up the solution did not fully meet the needs of the medium sized
businesses. While AX PSA has good tools, the overall flow and cost meant that we couldn’t compete with the project centric competitors,
with Assistance PSA for Microsoft Dynamics we can!“
Beau McKay Practice Manager
Cole Systems Associates, Inc.
Our Partners
“In the past we sometimes had to reprogram the adjustments we made for our client with every update of the Microsoft Dynamics software. Now, because every client has the same,
configurable software with Assistance PSA updating gets much easier!”
Henk WoltjesPractice Manager Professional Service Industry
Qurius
Our Partners
“Assistance PSA offers a tremendous opportunity for Microsoft reselling partners. Premier was first interested because of the strength of the application and how well designed it is for Professional Service Organizations. The optional integrations offered for 3 of the 4 Microsoft Dynamics ERP solutions, for Microsoft Dynamics SharePoint, SharePoint and office opens even
greater opportunities for us.”
“Since becoming a Partner of Assistance PSA, I have been very impressed with their channel program, particularly the marketing and lead generation assistance, the technical training
and the exceptional service we have received from Assistance”
Dale PotterPresident
Premier Computing
Links
Home Pagehttp://www.assistancesoftware.com
Partner Portalhttp://www.assistancesoftware.com/partnerinfo/