Barnes Aerospace
Corbin JewellNovember 4, 2010
AS9101- 2 -
Focus on Processes & Effectiveness
AS9101- 3 -
Required for AS9100 C Uses tools such as PEARs,
Turtle Diagrams and Swim Lane Flow Charts
AS9101 D stresses that it is not a checklisto Requires recording of objective
evidenceo Use of PEARs scores the
effectiveness of processo 1 Not implementedo 2 Implemented but not
effective and no appropriate actions being taken
o 3 Implemented but not performing to expectations. However appropriate action is being taken.
o 4 Implemented and performing to expectations
Focus on Effectiveness
AS9101- 4 -
AS9101 D Audit Model
AS9101- 5 -
Turtle Diagram
AS9101- 6 -
Turtle Diagram
AS9101- 7 -
Process Map Tool
AS9101- 8 -
SIPOC
AS9101- 9 -
Swim Lanes
AS9101- 10 -
PEAR
AS9101- 11 -
PEAR
AS9101- 12 -
AS9101 D “Checklist”
AS9101- 13 -
9101 Guidance – When preparing to audit a process, identify: What is the process? What is it trying to achieve? Who is the customer of the process? Is the process defined (inputs, outputs, resources, and controls)? Do they include applicable customer specific requirements? Are the responsibilities of process owner and process performers
defined? Are competencies identified? Is the process being implemented defined? What is the desired level of performance? Does it reflect specified customer targets / performance
requirements? What are the measures (KPI’s, etc)? What is the current level of performance? Is the process performance regularly reviewed by Top
Management? Where performance is not being achieved, are improvement
plans in place?AS9101- 14 -