04/1
1/20
231
De l’hyper Global au Local …
04/1
1/20
232
04/1
1/20
233
Une communication définie en fonction de différentes attentes…
04/1
1/20
234
Une présence multi-plateformes sociales…
Globales
Spécifiques
Locales
04/1
1/20
235
SOGLOCAL, de l’hyper Global au Local ….
One to all One to many One to few One to one
04/1
1/20
236 One to all One to many One to few One to one
SOGLOCAL, de l’hyper Global au Local ….
04/1
1/20
237 One to all One to many One to few One to one
SOGLOCAL, de l’hyper Global au Local ….
04/1
1/20
238
SOGLOCAL, de l’hyper Global au Local ….
One to all One to many One to few One to one
04/1
1/20
239
1.Pre travel 2.Travel 3.Post travel
KPI’s
Acknowledgment
Solution or latest information
• 1 operational team in Wembley (ENG)• 1 operational team in Montreuil (FRA)• 1 coordination team (CDG)
Servicing actionServicing info
Servicing info
Servicing action
One to all One to many One to few One to one
SOGLOCAL, de l’hyper Global au Local ….
04/1
1/20
2310