Architecting for success: Your path to an intelligent, self-correcting supply chain
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Jeanette BarlowVP, Offering Management & StrategyIBM Sterling
of supply chain leaders believe supply chain will be a key driver of customer satisfaction by the end of 2020
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of G2000 manufacturers will rely on AI platforms to drive digital supply chain transformation by 2024
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of retail executives will be using intelligent automation in supply chain planning and/or demand forecasting by 2021
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Complexity is here to stay
Businesses must connect to new networks, applications and datato collaborate, compete and deliver differentiated products and services
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Despite significant investments, silos persist
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Deliver the perfect order
Drive visibility and manage disruption
Connect and collaborate
Build an intelligent, self-correcting supply chain
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The IBM Sterling Supply Chain Suite
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An open and integratedplatform, embedded with AI and blockchain, to help you build an intelligent, self-correcting supply chain
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IBM Sterling Supply Chain Suite–Offering evolution of IBM’s multi-enterprise business network
Supply Chain Intelligence Services• Composable business, data & AI services• Trained in supply chain • Open to developers to tailor solutions
for your business
Supply Chain Control Tower• A single view of processes and data• AI-powered dashboard of KPIs and events • Smart alerts and Resolution Rooms
with Watson
Supply Chain Business Network• Trusted multi-enterprise connectivity• AI, blockchain and API capabilities• Information hub for data management
Supply Chain Applications• Embedded with AI and blockchain• Trained in supply chain• Proven in real-world use cases
Developer Hub • Open-source programs• Library of knowledge resources • Global community to drive innovation
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IBM Sterling Supply Chain Business Network
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Cloud
AI Visibility
Connectivity
Your companyCustomers Suppliers
– AI-powered visibility for IT and business users
– Blockchain enabled for multi-party shared visibility
– Data standards (such as EDI, PEPPOL, e-invoicing)
– Communication protocols (such as WebSocket [WS], AS2, AS4)
– Small partner automation– SAP ALE Connector– Integration platform as a service (iPaaS) and
API technology
– Three editions: Essentials, Standard and Premium
– Digital spoke pay capability (Q1)
– Single connection to 800,000 trading partners
– Multi-tenant cloud processing billions of documents a year
– Central InfoHubwith canonical data model
– Self-service mapping
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IBM Sterling Delivery Transaction IntelligenceBlockchain-enabled multi-enterprise visibility, providing a single source of truth, discrepancy alerts and predictive analytics
Supplier management applications
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NEW
— IBM Food Trust
— TradeLens
— Trust YourSupplier
— Supplier catalog and webforms
— E-invoicing compliance
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Availability for mission-critical trading partner communications
Transactions processedper hour (single client)
Costs savings throughprocess automation
Smarter supply chains deliver outsized results
Connect andcollaborate
Faster partneronboarding
IBM Sterling Inventory VisibilityGlobal, highly scalable, cross-channel visibility, matching supply and demand across the enterprise
Inventory management applications
IBM Sterling Store EngagementEnables store employees to provide omnichannel service in the store for fulfillment, location-aware inventory tracking, task management and customer service
NEW
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Smarter supply chains deliver outsized results
Deliver the perfect order
Orders per day with an average line size of 40 items
Click-and-collect ordersper week during pilot
Supply and demandupdates per hour
IBM Sterling Order ManagementIndustry-leading, comprehensive omnichannel order lifecycle management
Order management and fulfillment applications
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— IBM Sterling Store Engagement
— IBM Sterling Fulfillment Optimizer with Watson®
— IBM Sterling Call Center
— IBM Sterling Configure, Price, Quote
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Smarter supply chains deliver outsized results
Deliver the perfect order
Lift in every online purchase picked up in store (BOPIS)
Reduction in split shipments
Reduction in shippingcosts per order
IBM Sterling Supply Chain Insights with WatsonA single view of processes and data from disparate sources, and an AI-powered, personalized dashboard of KPIs and events to easily understand, prioritize and resolve critical issues in real time.
Control tower capabilities for IBM Sterling
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AI-powered
Purpose-built
Solution blueprints ready for development:
— Inventory optimizationProactively monitor and manage inventory availability across your supplier and fulfillment networks
— Logistics Proactively monitor and manage the E2E flows of supply chain transactions and shipments
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Smarter supply chains deliver outsized results
Drive visibility &manage disruption
More efficient at tacklingrecurring supply chain challenges
Faster dataretrieval times
Hours saved per year (projected)
Reduction in safety stock
Intelligence Services for IBM Sterling
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Smart is open.Open is smart.
World-class intelligence services
Don’t force customers to compromise
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IBM Sterling Supply Chain Business AssistantAI building blocks for business agents that quickly correlate data from siloed systems and extract actionable insights to help supply chain professionals make better decisions faster.
NEW
Developer hub for IBM Sterling–Smart is open. Open is smart.
IBM’s destination to learn, develop and connect across a vast ecosystem of technologies and expertise to help developers build intelligent supply chains that fit your business
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IBMVendor 1 Vendor 2
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Hybrid cloud options that fit your supply chain–Extend the value of your existing enterprise supply chain investments
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FLEXIBILITY
LOWER COST
SPEED
OPEN STANDARDS
LOWER RISK
DEPLOYMENTPrivate • IBM Cloud • AWS • Microsoft Azure • Google Cloud
B2B • MFT • OMSRED HAT OPENSHIFT CONTAINER PLATFORM
DATAPlanningFinanceP2PWeather
CLOUD PAKFor DataFor Integration
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The IBM Sterling Supply Chain Suite
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Real-time intelligence and actionable recommendations –Trusted connectivity—built to scale and backed by blockchain–Open to developers to create tailored solutions–Hybrid-cloud integration to extend existing supply chain investments
Trusted Intelligent Open
Built to be your partner for the future of supply chain
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www.ibm.com/supply-chain