Steve Worley (Baby Boomer)
(Individual Life Agent in Group Life World)
(Voluntary Permanent Life is All I Know)
Stepping off the Financial Cliff
Why Employees Need Permanent Life Insurance
2
Create new thinking?
Change beliefs?
3
Employer Provided Benefit Plans
• In firms with 50 or more employees, over 50% have access
• In firms with 500 or more employees, 85% or more have access
• In all firms where there is access, there is a 95% or more acceptance rate
Full-time and part-time workers; U.S. Bureau of Labor Statistics, Economic News Release, National Compensation Survey, March 2011, Life Insurance Benefits
Civilian Private Industry State and Local Government
# of
Employees
Access Participation Take-up Rate Access Participation Take-up
Rate
Access Participation Take-up Rate
1-49 38% 36% 95% 37% 35% 95% 63% 61% 96%
50 to 99 55% 54% 97% 55% 53% 97% 66% 64% 98%
100 to 499 70% 68% 96% 70% 67% 96% 73% 72% 98%
500 or more 85% 84% 98% 86% 84% 99% 85% 83% 97%
Group Life - 2011
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5
Life Insurance Needs
How do we normally sell our products?
Verbal Persuasion
6
Learn to use a story
“The Boy Who Cried Wolf”
“Goldilocks and the Three Bears”
“Little Red Riding Hood”
7
• Create a vicarious experience • How to handle problems
• Examine real life issues
• Common language
• Universal appeal
• Imagination
• Teach critical thinking
• Teach lessons
Learn to use a story
8
Create new thinking?
Change beliefs?
Change the story!
9
Whoo has planned
ahead for their life
insurance needs
during retirement?
10
Whoo will have life
insurance in force
when they die?
11
Whoo knows what the
conversion rates for
their group term life
insurance will be?
12
Whoo can afford to
convert their group
term life insurance?
13
Whoo can help
the employees
plan ahead?
14
Whoo can solve
the problem?
15
A new story for
Group Life
Insurance
16
1911 Equitable Life Assurance Society of New York
121 employees Pantasote Leather, employer paid
Whoo sold the first Group Life certificate?
17
Whoo knows how many Group Life
certificates there were in 2011?
112 Million Certificates
$8.1 Trillion in Face
American Council of Life Insurers, 2012 Life Insurers Fact Book
There are 12 zeros in 1 trillion (using the "short scale")
1 million = 1,000,000 = 106
1 billion - 1,000,000,000 = 109
1 trillion 1,000,000,000,000 = 1012
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• Widespread adoption
Group Life has . . . .
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Benefit Cost
Employee Benefit Research Institute, “Finances of the Employee Benefit System” (Updated November 2010) 20
Group Life Cost
Employee Benefit Research Institute, “Finances of the Employee Benefit System” (Updated November 2010)
(As percentage of all benefit cost)
21
• Widespread adoption
• Less than 1% of all benefit expenses
Group Life has . . . .
22
2011
917,000
$19.8 Billion Group Life Insurance Payments to Insurance Beneficiaries
Whoo knows what amount was paid to
beneficiaries from the group life insurance?
American Council of Life Insurers, 2012 Life Insurers Fact Book
Group Life
23
• Widespread adoption
• Less than 1% of all benefit expenses
• Significant economic impact - $19.8B
Group Life has . . . .
24
So, what’s the
problem?
25
Group Life Pricing
Table I – Uniform Premiums for $1,000 of Group-Term Life Insurance Protection
• Age rated
• Increases as the
insured ages
• Dramatic increase
after age 50
Age Per $1,000 Monthly % Increase
Under 25 $0.05
25 to 29 $0.06 20%
30 to 34 $0.08 33%
35 to 39 $0.09 13%
40 to 44 $0.10 11%
45 to 49 $0.15 50%
50 to 54 $0.23 53%
55 to 59 $0.43 87%
60 to 64 $0.66 53%
65 to 69 $1.27 92%
70 and above $2.06 62%
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National Vital Statistics Report, Vol. 59, No. 10, December 7, 2011
Group Life Pricing
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Aging Population
Boomers getting older “Beginning January 1st, 2011 every single day
more than 10,000 Baby Boomers will reach the age
of 65. That is going to keep happening every single
day for the next 19 years.” (The Boomer Stats,
www.BBHQ.com)
Headed for retirement “In 1950, each retiree's Social Security benefit
was paid for by 16 U.S. workers. In 2010, each
retiree's Social Security benefit is paid for by
approximately 3.3 U.S. workers. By 2025, it is
projected that there will be approximately two U. S.
workers for each retiree.” (The Boomer Stats,
www.BBHQ.com)
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“For slightly more than half of all full-time employees in
medium and large private establishments who have employer-
provided life insurance while working, such coverage ceases at
retirement.”
(Monthly Labor Review, “Life Insurance Benefits for Retired Workers,” 1990) 29
“I didn’t
know!”
SPD (Sorry, People Die)
Section 1.
In the event that you live past retirement, things will
change. You can’t keep the coverage you have because
it gets too expensive. But that’s OK because you
probably won’t need life insurance after you retire.
Section 2.
If you do, you can convert your group term to an
individual policy without having to prove that you are
insurable as long as you can afford to pay the premiums.
Or, you can continue your group term by buying some
portable coverage which is reasonably priced, but
increases in cost as you age.
Section 3.
In simple terms, you should have planned better. Don’t
blame the plan for your failures.
30
Losing coverage options myths
“Things I’ve Heard,” S. Worley
1. “They are purchasing individual policies
through their agent.”
31
“They’re buying their own coverage.”
LIMRA, “Household Trends in U. S. Life Insurance Ownership,” 2010
• “Life insurance ownership in the U. S. has hit a 50-
year low. Three in 10 households carry no life
insurance on anyone in the household, and half of U.
S. households now believe they are underinsured.”
• “Ownership of individual life insurance declined
among all markets—low-, middle-, and high-income
households.”
• “Despite high unemployment, the study reveals a
continuing increase in the proportion of insured
households having only group term life
insurance—37 percent in 2010, up from 32 percent
in 2004 and 29 percent in 1998. This is primarily due
to households with group coverage not buying
individual life insurance.”
Do you have
enough life
insurance
coverage?
32
Losing coverage options myths
“Things I’ve Heard,” S. Worley
1. “They are purchasing individual policies
through their agent.”
2. “They don’t need life insurance after they
retire.”
33
Percent of US workers with savings of less than
$1,000:
30% Percent of people who believe they will have
adequate retirement savings at 65:
14% Percent who retire with less than $25,000 in
savings and investments:
60%
Percent of private sector employees age 25-64
who have no retirement plan in their current job:
58%
“They don’t need life insurance.”
17 Frightening Facts About Retirement Savings in America, 2012
They are NOT
planning ahead!
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Increase in senior households with credit card and installment debt:
1998: 4.2% / 2001: 18.4% and rising Average age of a US home buyer:
45 years old Length of time in a house:
6.2 years Age at mortgage maturity:
74 (not counting re-financing)
National Association of Realtors, 2011
Financial Services Review, 2005, MasterFiles, 2002
“They don’t need life insurance.”
They are NOT
planning ahead!
35
aarp.com
• Medical or funeral bills
• Mortgage loans or other
debts you may leave
behind
• Everyday living expenses
“They don’t need life insurance.”
36
LIMRA, LIC/LIMRA Final Expense Insurance Survey 2009
Final Expense • Of 18 companies…new
premium increased by 72%
from $63M in 2006 to
$108M in 2009
• Companies providing
information increased from
25 to 32, new premium
and in-force more than
tripled from $290M to
$885M
“They don’t need life insurance.”
2,500,000 in 0.15 seconds
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Losing coverage options myths
“Things I’ve Heard,” S. Worley
1. “They are purchasing individual policies
through their agent.”
2. “They don’t need life insurance after they
retire.”
3. “They can convert to an individual policy if they
really need coverage.”
38
“They can convert to an individual policy.”
• Large school district in Texas
• Conversion premiums for non-
participating whole life policy
• Guaranteed issue
They CAN’T
afford group
conversion!
39
Age
Monthly
premium
per
$1,000
$100,000
60 $4.30 $430.00
65 $5.55 $555.00
70 $7.23 $723.00
“Things I’ve Heard,” S. Worley
1. “They are purchasing individual policies
through their agent.”
2. “They don’t need life insurance after they
retire.”
3. “They can convert to an individual policy if they
really need coverage.”
Losing coverage options Myths
40
X
Whoo believes there is a problem?
• Elephant keepers in India have an interesting
way of keeping their elephants from running
away. They tie them to a wooden peg with a
rope.
• It doesn’t make sense on the surface, since a
rope like that has no hope of holding a grown
elephant. But ask any elephant keeper and he
will chuckle and explain:
• When a baby elephant is born, the herder ties it
to a peg with a rope. At this point, the rope is
strong enough to hold the elephant.
• The baby elephant quickly learns that trying to
escape the rope is futile. And he keeps that
learning with him, even as he grows up and the
rope becomes far too weak to hold him.
• And like that rope, we often form beliefs that
might be useful at first, but then hold us back in
life, long after the original reasons are gone.
Did someone tie a rope to your leg?
41
Do most people need life insurance
when they die?
• 50% of U.S. households have unmet life insurance needs
• 58 million say they do not have enough life insurance
• 29 million household heads think they will purchase life
insurance…in the next 12 months
LIMRA – “Household Trends in U.S. Life Insurance Ownership” 2010
Whoo believes there is a problem?
42
What is the best way to provide
employees access to competitive
permanent life insurance products?
• 51% of working Americans obtain most of their financial and
retirement products where they work
• Nearly 70% of employees say non-health benefits are a
strong influence on their workplace loyalty—which is up from
51% in 2008
9th Annual MetLife Study of Employee Benefit Trends, 2011
Whoo believes there is a problem?
43
If you provide access to
permanent life insurance,
what will happen?
Whoo believes there is a problem?
Employees will
take advantage
of the
opportunity!
44
When verbal persuasion doesn’t work?
How do you change strongly held beliefs? 45
1. Use fact-based value statements in the
introduction to the product
• Experience the benefit of having your
product without actually owning it
2. Use real-life, personal (yours) stories
• Tell the whole story
• Including credible and vivid solutions (they
have to recognize what they need to do to be
the hero)
• Solution needs to provide hope
Vicarious Experience
46
3. Give them an opportunity to create their own
personal experience
Personal Experience
47
To Change Beliefs
1. Review optional permanent life plans that are available in
the market
2. Read an SPD for one of your group life plans
3. Meet with one of your best employers to review the
company’s group life SPD; review conversion cost or
portable coverage costs
4. Then meet with a 55+ year-old employee, making less than
$50,000 annually, who has 10 or more years of tenure,
explain the SPD, conversion options and cost to convert
5. Review your findings with the employer
6. Ask the employer to take action
48
To Change Beliefs
Change the Story
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Thank you!
For more information, please stop by booth 702 to discuss. 50