عنوان الورقة العلمية Apply IOSA program in airlines companies
اسم مقدم البحثصالح الدين العربي شالبي
ليبيا-طرابلس –2016مؤتمر الجودة 1
اجملموعة الليبية للجودة والتميزLibyan Group For Quality & Excellence
Presentation contents
1- Introduction to Aviation Industry
2 - IOSA Standards
3-IOSA Documentation
4-:Enhanced IOSA
2
1- Introduction to Aviation Industry
3
Aviation Elements
Regulatory Agencies
Technology, Procedures,
Practices
Commercial & noncommercial
Operators
Manufacturers
Aviation Main
concerned
4
Safety
SecurityServices
5
Characteristics of Aviation Industry
Highly regulated and
controlled
High fixed cost
Low portability
World competition
High risk
Very sensitive to the
environmental changes
6
2 - IOSA Standards
IATA (International Air Transport Association) is an international organization that supports global commerce related to the aviation industry.
Founded in 1945, has 240 member airlines representing 84% of the world air traffic
IATA
Operational
Safety
Audit
I
O
S
A
Why IATA Lunched IOSA Program?
No Audit sharing
Multiple AuditAudit Sharing
One audit per Airline
9
IOSA Objectives
1. To provide a standardized audit program based on internationally recognized standards.
2. To reduce the number of audits in the industry
3. To improve operational safety
10
IOSA Relationships
11
IOSA
System
IOC
Endorsed Training Organization
(ETO)
Airline
Audit Organization
(AO)
IOSA Program – History
2001 IOSA Program development was initiated
2003 first IOSA Audit conducted in July
2010 include all ICAO’S SMS
2015 Enhanced IOSA
12
IOSA Scope
13
1-ORG
2-FLT
3-CAB
4-DSP
Organization & Management System
Flight Operations
Cabin Operations
Operational Control and Flight Dispatch
14
5-MINT
6-GRH
7-CGO
8-SEC
Aircraft Engineering & Maintenance
Ground Handling Operations
Cargo Operations
Security Management
IOSA Scope
IOSA Audit Process
15
Pre-Audit•Conducted by IOSA internal
auditors
CR • 2 Weeks before audit
On-Sight
Audit
•Renewal registration
•conducted by AO
•5 days
CAR One month
Registration •24 months
Accidents Update: As at 30 Apr 201016
Issued 1 September 2009Accidents Update: As at 31 August 200916
North America
41
Latin America & the Caribbean
45
Europe
144
CIS
25
Middle East & North Africa
36
Africa
25
Asia-Pacific
44
China & North Asia
26
Statistics - IOSA Registered Airlines
17
Accident Statistics – World Carriers
30 June 2013
3- IOSA Documentation
18
IOSA Documentation System
IOSA Standards Manual
ISM
IOSA Program Manual
IPM
IOSA Audit Handbook
IAH
IATA Reference Manual
IRM
19
IOSA Program Manual (IPM)
Contains the standards upon which the IOSA Program is based :
AO Accreditation IOSA Registration Auditor Qualifications Auditor Training Audit Program Data Management Audit Sharing IATA Program Administration Dispute Resolution ETO Accreditation Audience: IATA, AO, Auditee Airlines
20
IOSA Standards Manual (ISM)
Part 1 :
IOSA Standards and Recommended practices (ISARPs)
Part 2 :
IOSA Guidance Material (IGM)
Audience : Airlines , Auditors
21
IOSA Auditor Handbook (IAH)
Specific Guidance for IOSA Auditors :
The IOSA Auditor
Auditor Training
Audit Preparation
Determining Conformity
Audit Follow-up
Checklist Usage
Line Flight & Simulator Observation
Audience : Auditors
22
• Increased reliability of QA Program.
• Improved auditing skills.
• Continuous conformity with ISARPs and ICAO SARPs.
23
4-Enhanced IOSA
Benefits for Operators