ANGEN UPDATEAlabama Next Generation Emergency Network2012 Alabama Gulf Coast ConferenceJohn Ellison, Contractor, CAT - AUM
9-1-1 Grant Overview $1,900,000 Project
$950,000 Local Money $950,000 Grant Money
Grant is to Alabama Department of HLS Alabama Wireless Board - Administering
Project Scope Implement an IP based 9-1-1 network
IP Connection(s) to PSAPs – “Last Mile” IP Backbone to connect PSAPs & ACCRFs
Alabama Core Call Routing Facility Montgomery & Huntsville
inetwork to handle ALI and Selective Routing Bid process had several good responders
Not “Internet” Internet Protocol = IP
Inetwork A division of Bandwidth Provides 9-1-1 call routing for many
telcos now Equipment already on the ground in
Alabama Selected via strenuous RFP process
Alabama Supercomputer Authority• Highly Redundant & Diverse• Familiar with All Counties• Familiar with All Carriers• Network Operation Centers (NOC)
• Huntsville and Montgomery
• Best Candidate for our Network
• Understand IP networking• 24x7 Help Desk• Partnership with
Education
ASA – Initial Connection Not Until 2013 2Mbps Ethernet
Might be a couple of T1 due to cost Bandwidth can be increased by PSAP
Hosted Solutions for example PSAP can get additional connection
Really not needed until ANGEN Phase III Costs born by the ECD
ASA 24x7 Help Desk for Network Issues Other uses for network
Distance Learning – Video Conferences Training VoIP Intercom
ANGEN System Training Dashboard Administrator
Two Sessions this week
Deliver training near time Database Administrator MSAG Coordinator GIS Specialist
PSAPs
TANDEMs7
Wireless
LECs
Current Network
VoIP / CLECs
ACCRF x 2(inetwork)
PSAPs
TANDEMs
Wireless
LECs
Step 1 – Consolidate Wireless
VoIP / CLEC
AlabamaCoreCallRoutingFacility
IP 9-1-1 Network
(ASA)
IP PSAP
TANDEMs
Wireless
LECs
Step 2 – Move to IP
VoIP / CLECs
Legacy PSAP
ACCRF x 2(inetwork)
IP 9-1-1 Network
(ASA)
IP PSAP
TANDEMs
Wireless VoIP / CLECs
LECs
Step 3 – Add VoIP / CLECs
Legacy PSAP
ACCRF x 2(inetwork)
IP 9-1-1 Network
(ASA)
IP PSAP
TANDEMs
Wireless
LECs
Legacy PSAP
VoIP/CLECs
Step 4 – Add LECs
ACCRF x 2(inetwork)
IP 9-1-1 Network
(ASA)
ACCRF x 2(inetwork)
IP PSAP
Wireless
LECs
VoIP/CLECs
Ultimate Goal – ALL IP
IP PSAP
ACCRF Huntsville(inetwork)
ACCRF Montgomery(inetwork)
Wireless
LECs
VoIP/CLECs
IP PSAP
IP PSAP
IP PSAP
ASA
Schools
Alabama ISD
ACJICADPH
Public Internet
IP PSAP
ONSTAR ALARMS
Next Generation / NG9-1-1
IP PSAP
IP9-1-1 Benefits Improved Service
Call Setup time drops to Milliseconds from Seconds Transfers also much quicker
Transfers can go to any PSAP – no LATA issues Enhanced ALI
Confidence and Accuracy on Wireless Easier Maintenance of Wired PBX ALI Included – Local Businesses / Schools
Cost Effective = Lower Ongoing Expenses
Front Line Personnel Issues Call Takers, Dispatchers,
Telecommunicators Basic procedures and training does not
change Equipment at position looks and operates
the same Connection to the “back end” changes
Back-up / Overflow Plans Overflow – Too Many Calls
10 Digit number? / neighboring PSAP? Back-up Routing
PSAP Evacuated / Destroyed / Isolated Automatically send 9-1-1 calls to _________?
Establish a Back-Up PSAP at a School Already connected to ASA – AREN Bring or store PCs and Radios
Closing / Questions…. IF buying new equipment – include
statement about connecting to ANGEN.
For more infowww.angen.orgJohn Ellison – [email protected]
Office - 205.664.5911