#AIIM14
This is What
#InfoChaos
Looks Like…
What are you going to do about it?Keynote presentation, #AIIM14
John ManciniPresident
AIIM@jmancini77
Just released -- Download the full report
http://info.aiim.org/information-chaos-versus-information-opportunity
Remember, no www!!
Agenda
Why dealing with information chaos is the most significant challenge facing businesses in the next decade
The causes and effects of this disruption
What are the business questions you need to ask to turn chaos into opportunity?
The opportunity Information is the world’s
new currency
The opportunity
“Every budget is an IT budget. Every company is an IT company. Every business leader is becoming a digital leader. Every person is becoming a technology company. We are entering the era of the Digital Industrial Economy.”PETER SONDERGAARD, GARTNER
But amidst this opportunity, these are the kinds of things we hear…
The reality “Our file servers are out of control and no one can find anything.”
The reality “Information is leaking out of the organization at every turn via devices that weren’t even invented when we put our systems in place.”
The reality “The volume of ‘stuff’ we are trying to manage is rapidly spinning out of control.”
The reality “Maximizing our SharePoint investment is proving more difficult than we thought.”
The reality “Every time I turn around, ‘the business’ has implemented some new application that we didn’t even know about in IT.”
The reality “As the CEO, I can’t believe we are not getting more value out of the money we spend on technology.”
Welcome to the era of information chaos.
Agenda
Why dealing with information chaos is the most significant challenge facing businesses in the next decade
The causes and effects of this disruption
What are the business questions you need to ask to turn chaos into opportunity?
How did we wind up here?
Consumerization is transforming what users expect from applications and how we deliver them.
1
The four drivers of consumerizationA computer An internet
connectionA programming language and SDK
A friction free distribution platform
Forrester, James McQuivey, Digital Disruption
Cloud and mobile are creating an expectation of anywhere,
anytime access.
2
“82 billion apps will be downloaded worldwide in 2013, and by 2017 there will be more than 200 billion downloads per year.”PORTIO RESEARCH
“IT cost savings and speedier deployment are but a brief prelude to the main story. It’s only the first 10 percent. The remaining 90 percent is what happens to the business itself.” JOE MCKENDRICK, FORBES
“In 45 seconds, you can go from never having heard a song to owning it. This is the era of collapsing purchase cycles.”AIIM ELC MEETING
“Global mobile transactions predicted to be US$241 billion in 2011 growing to more than $1 trillion by 2015.” YANKEE GROUP
The future is flat and agile, not hierarchical and slow.
3
Gallup: State of the American Workplace
Managing information chaos—managing the volume, variety and velocity of information and content created by these three disrupters—is the business challenge of the next decade.
Mancini’s Law…
Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.
50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.
Without intervention, the resulting #infochaos will threaten the viability of the entire system. Traffic jam, Sao Paolo, Brazil, 2009
The way organizations are dealing with these challenges needs to change…
INFORMATION CHAOS INFORMATION OPPORTUNITY BUSINESS BENEFIT
Mobile means information leaking everywhere
Governance occurs regardless of device
Employees and customers work on their own device
Systems of Engagement and Record misaligned
End-to-end process synchronization
Processes transparent to customers
Information coming faster than it can be digested
Analytics automatically categorizes and disposes
Static information now at rest put into motion
The “business” circumvents IT IT spend aligned with opportunities
A new business/IT alignment
More silos than ever—and new ones in the cloud
Governance occurs regardless of location
It doesn’t matter where information “lives”
We’re spending too much on technology
Cloud opportunities to save on legacy
IT shifts from a cost center to value creator
Agenda
Why dealing with information chaos is the most significant challenge facing businesses in the next decade
The causes and effects of this disruption
What are the business questions you need to ask to turn chaos into opportunity?
What should we do about controlling mobile and social information?
What role should SharePoint play in our strategy?
How can we drive new forms of collaboration in our organization?
How do we make information easier to find?
How do we automate records management and e-discovery?
How can we get rid of paper?
How should we manage web and mobile content?
How can we use technology to get value out of our digital landfills?
How do we set up a strategy for information governance?
How can we improve and automate how we manage content and our business processes?How should we manage cloud content stored in SaaS applications?
How should our information be structured and organized?
How do we manage the RISK of growing volumes of content?
How do we TRANSFORM our content-intensive business processes?
How do we use content to better ENGAGE customers, employees, and partners?How do we get any business INSIGHT out of all the information we are gathering?
Just released -- Download the full report
http://info.aiim.org/information-chaos-versus-information-opportunity
Remember, no www!!
CLICK HERE!