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eLearning 3.0 How Learning Content Management and Single Sourcing Support a New Generation of LearningElizabeth Fiting, Training and eLearning Manager
© Copyright 2014 Author-it Software Corporation. All rights reserved.
A tale of two organizations…
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• LMS with “typical” functionality
• Content must be updated annually
• Training development is reactive
• LMS value not very strong
…Company A
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Wants to
• Manage and track learning content rather than training courses
• Make learning proactive OR “intelligently reactive”
• Create learning content is reusable, searchable, and easy to identify
….and much, MUCH more!
… and Company B
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• Understand and link to organization objectives
• Reuse is about the learner
• Engagement, trust and constant improvement
• Choose a future-proof LCMS
Four themes
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1. Understand and Link to Organization Objectives
• Establish organizational objectives
• Learning developers understand business objectives
• Leadership must understand training goals and expectations
An IOA can…• Identifies business objectives and support requirements
• Identifies “current state”
• Identifies desired “future state”
• Creates a plan to move from current to future state
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2. Reuse is about the Learner
Traditional Training
• Focused on training goal
• Content is fragmented
• Training is scheduled
• Takes a “kitchen sink” approach
Inconsistent, confusing, boring, disengaging…
3.0 Training
• Targeted to the learner
• Content is cohesive
• Training occurs anywhere
• Training is relevant, shorter, and more efficient
Consistent, cohesive, relevant, engaging…
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2. Reuse is about the Learner
• Shareable Content Objects (SCO)’s• Launchable learning object (resource)
• Currently the lowest level of granularity that an LMS can track
• Reusable and independent of learning context
Smart SCOs allow training to be assembled and deployed to so that it’s tailored to each learner.
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3. Engagement, Trust, and Constant Improvement
Engagement
Barriers
• Lack of scaffolding
• Too much scaffolding
• Irrelevant content
• Poor content delivery
Single-Source
• Targeted to skill level
• Multiple delivery platforms
Trust
Barriers
• Too much content
• Not the right content
Single-Source
• Consistent training information
• Only receive content that is in-line with learners’ need
• When content is trustworthy, trust in both content and in people increases at the organizational level
ImprovementBarriers
• Fragmented content
• Lack of coordination
• Long review times
• Undefined or ill-defined maintenance
Single-Source
• Content is centrally located
• Reviews are easy to coordinate and quick to perform
• Maintenance scheduling becomes obsolete
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4. Choose a future-proof LCMS
Reuse Refinement Integration• Small, flexible content chunks • Smarter and smaller
• Adapt to different delivery methods
• Adapt to changing learning styles
• Work with other business applications
• Integrate into existing workflows
• Does it have an API?
As technology changes and expands, your LCMS must change and expand to meet new demands.
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A Good LCMS
Visibility, control,
management
A platform that facilitates
change and improvement
Makes content accessible and collaborative
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• Questions?
Wrap Up
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Thank you!Come talk to us if you have any questions!