Jackson R Fox A Survey of Electronic Note-Taking Behavior in Information and Library Science Students. A Master’s Paper for the M.S. in I.S degree. November, 2005. 34 pages. Advisor: Bradley Hemminger
A survey of graduate students in the School of Information and Library Science at the
University of North Carolina at Chapel Hill was conducted to evaluate the adoption of
digital technology for note-taking in classrooms. Previous work has demonstrated that
note-taking is an effective tool for information processing. Furthermore, digital tools
could increase the utility of notes by allowing students to better organize information,
retrieve information, and integrate external information sources. Results of the survey
indicate that while students recognize digital notes as possessing positive attributes,
adoption of digital note-taking is hampered by immature software and hardware tools.
Headings:
Note-Taking
Human-Computer Interaction
Education
A SURVEY OF ELECTRONIC NOTE-TAKING BEHAVIOR IN INFORMATION AND LIBRARY SCIENCE STUDENTS
by Jackson R Fox
A Master’s paper submitted to the faculty of the School of Information and Library Science of the University of North Carolina at Chapel Hill
in partial fulfillment of the requirements for the degree of Master of Science in
Information Science.
Chapel Hill, North Carolina
November 2005
Approved by
_______________________________________
Bradley Hemminger
1
Table of Contents
Introduction......................................................................................................................... 2
Literature Review................................................................................................................ 6
Methodology..................................................................................................................... 11
Results and Analysis ......................................................................................................... 13
Conclusion ........................................................................................................................ 23
Works Cited ...................................................................................................................... 26
Appendix A: Recuitment Email........................................................................................ 28
Appendix B: Survey.......................................................................................................... 29
2
Introduction
As information technology becomes increasingly commonplace in graduate education, it
is important that examine specific ways in which technology can be used to improve
traditional learning techniques. In particular, the use of information technology for note-
taking has been very low despite the potential advantages of digital notes to hand-written
notes. Much of the work done in human-computer interaction (HCI) to support learning
techniques has focused on novel interactions and interfaces. This approach, while
informing the next-generation of software interfaces for education, is less useful in
examining the adoption of existing technologies and supporting the needs of early-
adopters and power users. Studying the tools and behaviors of these users can also help
us gain a better understanding of the current interface limitations that bar further adoption
of these technologies.
The literature on the theory and practice of taking class notes is extensive with
regards to written notes. However, few studies have focused on digital class notes. Those
studies that have focused on digital note-taking (e.g. Davis et al, Truong and Abowd, and
Wirth) have largely focused on the design of novel systems to support note-taking with
computers within the paradigms of collaborative work and ubiquitous computing. While
interesting from a research perspective, these studies have done little to advance our
understanding of the fundamental concepts of digital note-taking or of the current use of
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technology to support note-taking. A more fundamental understanding of digital note-
taking could contribute both to research into novel interfaces by providing a more
complete understanding of the principles involved as well as the improvement of current
interfaces and practices for supporting digital note-taking. Studies of this kind have been
performed on digital note-taking behavior in specific settings. Lin et al investigated
interfaces designed to support digital “micronotes” by identifying a model of the
micronote lifecycle and then examining design goals that would support this style of
note-taking. This work provides a framework that we can use to investigate digital class-
notes. The most pertinent study to date was performed by Ward and Tatsukawa, who
examined the properties of class notes and proposed design principles for note-taking
applications based on these properties. This approach is also very informative and serves
as a basis for continued development of design principles specific to supporting class-
note taking. However, the focus of this study was the development of a new system to
support class notes. While the system described (Ward and Tatsukawa 965) is similar to
current note-taking software, there is no discussion of current practice in this area.
The purpose of this study is to better understand the adoption and practice of
digital note-taking for Library and Information Science (LIS) graduate students at the
School of Information and Library Science (SILS) at the University of North Carolina at
Chapel Hill. For the purpose of this study, note-taking refers will refer specifically to
taking notes in class and the practice of reviewing those notes outside of class.
Understanding how LIS graduate students have adopted computing technology for note-
taking and the practices that they have developed as a result can provide us with a better
understanding of the patterns of adoption for digital note-taking in a field where
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information management is a fundamental part of the curriculum. In addition, we can
review the note-taking practices of these students within the framework of established
note-taking theory to improve support for digital-note taking practice to the benefit of
student learning. Finally, this information can be used to inform the design and
development of systems to support digital note-taking.
DiVesta and Gray introduced the idea that note-taking has two functions:
facilitating the encoding of information and the later review of that content from a
student’s notes (summarized in Van Meter et al 323). Encoding encapsulates the
acquisition, processing, and recoding of information from an external source to create
notes (Williams and Eggert 174). It is this process wherein the student reconceptualizes
the class content to match their own mental models (William and Eggert 175). These
notes are then reviewed in order to better understand the content they capture (Williams
and Eggert 180). Research has shown positive correlations between note-taking and
information recall of and test performance relating to the pertinent content (Williams and
Eggert 178-184). This correlation is highest when students use a mixed method of semi-
structured note-taking and review in combination with review of instructor provided
materials (lecture notes, slides, etc) that compliment the content of the class and allow the
student to verify and reinforce the content of their personal notes.
Within the contexts of HCI and note-taking, this study used a survey to examine
the current use of technology to support note-taking amongst LIS graduate students. I
examined the practices of general student note-taking and adoption of and attitudes
towards the electronic notes and electronic note-taking tools. The results of this study
contribute to the understanding of the principles involved in supporting digital note-
5
taking. Finally, this data provides guidelines that will hopefully enable the continued
research of interfaces to better support digital note-taking.
6
Literature Review
The literature pertinent to this study is focused on note-taking as a tool for learning and
supporting note-taking with digital interfaces. This section will review the literature in
each in each field separately.
Note Taking
The literature on note-taking in college classes has focused in large part on note-taking
studies and the predictive power of note-taking on student performance. Williams and
Eggert provide a comprehensive review of the literature findings. The most common
model of note-taking was devised by DiVesta and Gray and identifies note-taking as a
two-step process of encoding and reviewing information (summarized in Van Meter et al
323). Suritsky and Hughes further divide the encoding process three separate skills:
listening, processing, and recording (summarized in Williams & Eggert 174). These
actions are essentially congruous and are hard to differentiate experimentally. Listening
refers to the attention the student pays to the instructor and therefore the student’s ability
to capture information. Processing is the act of taking information from the instructor and
“(1) understand each lecture point/idea and (2) connecting that understanding with one’s
existing knowledge” (Williams & Eggert 174). Recording happens when the student
commits their interpretation (from processing) of the information to paper. Processing is
the most crucial step in this phase of note-taking. During processing the student is
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reconceptualizing the information they are hearing into terms they are familiar with.
Without this process information is committed to paper without understanding and the
efficacy of note-taking suffers as a result (Williams and Eggert 175, 180). This
emphasizes the point made by Kiewra that note taking is not in and of itself effective, but
that method mediates the overall effectiveness of note-taking (173). Encoding is followed
by review, where the student revisits the information they encoded in their notes in order
to reactivate the concepts that they heard and processed during the class (Williams and
Eggert 179-184).
The beneficial effect of note-taking on student recall of information and their
ability to do well on tests about that information is widely accepted (Williams and Eggert
178). However, conflicting results have given rise to a number of qualifications on this
acceptance. Kiewra et al investigated the moderating effects of note-taking technique and
found that outlining is a more effective method of note-taking than either unstructured
note-taking or matrix-structured note-taking (183). Van Meter et al found that students
reported goals and contextual effects as important mediating factors in their ability to
take effective notes (332). The exact mechanisms that moderate the effectiveness of note-
taking are not known, and more research seems to be required before a better
understanding of the underlying variables is reached.
The most efficient and effective method of note-taking appears to incorporate
semi-structured notes taken with the aid of partial information aids (such as visual aids
and handouts) in conjunction with the review of additional class material provided by the
instructor to supplement student notes (Williams and Eggert 189-192). The use of
information aids provides the student with a loose structure in which to take notes while
8
facilitating processing of the information. In addition, these aids reduce the cognitive load
of paying attention, freeing the student to concentrate on lower-level topics. Thereafter
the information encoded in the student’s notes is validated and expanded upon with the
additional material provided by the instructor. The supplemental material not only
validates and expands on the student’s notes, but is able to fill-in the information that the
student might have missed during the lecture.
Digital Note-Taking
Studies of note-taking in the HCI field fall into two broad categories: investigating novel
interfaces for note-taking, and making note-taking more effective with interfaces. Studies
that have focused on the development of novel interfaces for note-taking have looked at
note-taking within specific HCI paradigms. The studies reviewed here are informative
about the effectiveness of novel interfaces for supporting note-taking, but largely omit
any discussion of the particular principles they are attempting to address with regards to
note-taking. Davis et al developed the NotePals system that looked at note-taking in a
collaborative environment. One variable investigated was screen resolution on mobile
computing platforms. They found that the display resolution of contemporary mobile
computing devices to be largely insufficient for capturing legible notes and that note-
taking speed was greatly reduced compared to written notes (343). While many advances
have been made in handheld computing technology since the publication of their work,
their results indicate the need to evaluate the shortcomings of the current generation of
devices and interfaces. Abowd et al developed a system using the ubiquitous computing
paradigm as part of the Classroom 2000 project. They found that students felt that the
9
integration of technology into the classroom was a positive experience, but also noted
that technological hurdles still existed.
Some studies into novel interfaces have looked at how to incorporate effective
note-taking techniques into interfaces. For example, Truong and Abowd developed
another collaborative interface called StuPad which enabled students to integrate lecture
notes with their own notes. Identifying how technology can facilitate effective note-
taking methods is an important goal in the development of new interfaces.
A principle- (or variable-) centered approach to studying digital note-taking
would allow us to better understand the fundamental needs of note-taking interfaces. One
study that has taken such an approach is Ward and Tatsukawa’s work on interfaces for
taking class notes. In their study they begin by identifying 10 properties of class notes
and then address the design decisions they derived from these properties (961-964). This
study serves as an excellent starting point for developing principles for the design of
note-taking interfaces. While their work does not evaluate current interfaces with respect
to the properties they identified, they do develop an interface using design decisions
informed by those properties. Lin et al also used a variable-centered approach, though
their work focused on note-taking outside the classroom. Their work focused on
“micronotes,” or small notes designed to serve as memory aids (687). They perform an
artifact analysis of collected micronotes and from this analysis to develop a model of the
micronote lifecycle and discuss how digital notes can improve upon each of these
variables over hand-written notes.
10
Figure 1 – The lifecycle of a “micronote” (Lin et al)
By identifying the specific attributes required for note-taking and developing design
guidelines based on those attributes, Lin et al and Ward and Tatsukawa provide a
framework for developing current interfaces as well as novel interfaces for the future.
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Methodology
This study used an online survey and selected follow-up interviews to gather information
about student habits relating to digital note-taking. The survey consisted of 25 items
divided into six sections (Note-taking, Figures, Laptops, Electronic Notes, Handwritten
Notes, General Comments). Completion of the survey took approximately 10 minutes.
Survey questions focused on general attitudes toward note-taking and digital note-taking,
awareness of available tools, and note-taking practices. The follow-up survey was
designed to gather information about specific habits and tools used to take notes during
class. However, an insufficient number of respondents were found for this portion of the
study and it was not completed.
Due to the preliminary status of this survey, recruitment of participants was
limited to students at the School of Information and Library Science at the University of
North Carolina at Chapel Hill (SILS). This sampling frame was purposively selected to
provide access to individuals who would be more likely to have access to and experience
with digital note-taking tools. SILS students are required to have access to a laptop, and
wireless internet access is available throughout the school. Furthermore, students within
the discipline are required to have a minimal level of expertise in using computers, and
are frequently exposed to advanced concepts in information technology as part of their
coursework.
12
Participants were recruited via posts to a general-purpose student mailing list. The
recruitment email (Appendix A) provided students with the address of the web survey
where they were asked to consent to participate in the study before being allowed access
to the survey itself (Appendix B). At the end of the survey participants were invited to
participate in a follow-up interview. No compensation was provided for participation in
the survey. All responses to the survey were anonymous – no information was gathered
that could be used to identify study participants.
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Results and Analysis
Fifty-one students completed the online survey during the four weeks it was available
online.
Note-Taking
Students were first asked to approximate the frequency with which they take notes in
class (Table 1). Eighty-four percent of the students who responded took notes in a
majority of their classes (Table 1). Sixty-nine percent took notes in 91% or more of their
classes. However, of these students only 37% took notes in an electronic format (Table
2).
Table 1 – In what percentage (%) of your classes do you take notes?
Response Frequency Percent Cumulative Percent
00% – 10% 2 4% 4%
11% – 20% 1 2% 6%
21% – 30% 3 6% 12%
31% – 40% 1 2% 14%
41% – 50% 1 2% 16%
51% – 60% 0 0% 16%
61% – 70% 1 2% 18%
71% – 80% 5 10% 27%
81% – 90% 2 4% 31%
91% – 100% 35 69% 100%
Total 51 100%
Table 2 – Do you take class notes electronically?
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Response Frequency Percent
Yes 19 37%
No 32 63%
Total 51 100%
Furthermore, 69% of students drew figures in their notes (Table 3). Of those students,
only 25% of those students used electronic tools for creating figures in their notes (Table
4).
Table 3 – Do you draw figures when you take notes?
Response Frequency Percent
Yes 35 69%
No 16 31%
Total 51 100%
Table 4 – Do you draw figures electronically?
Response Frequency Percent
Yes 9 26%
No 26 74%
Total 35 100%
While these results indicate that note-taking is a very common practice amongst
students in the SILS program, only a minority of those students are using electronic tools
for taking notes. Interestingly, 98% of the students who responded had access to laptops,
and 94% owned their own laptops (Tables 5 and 6). Access to tools would not appear to
be a limiting factor in adoption of digital note-taking.
15
Table 5 – Do have access to a laptop?
Response Frequency Percent
Yes 50 98%
No 1 2%
Total 51 100%
Table 6 – Do you own a laptop?
Response Frequency Percent
Yes 48 94%
No 3 6%
Total 51 100%
Note-taking literature suggests that the most efficient and effective method of
note-taking incorporates semi-structured notes (such as outlining) taken with the aid of
partial information aids (such as visual aids and handouts) in conjunction later review of
additional class material provided by the instructor to supplement student notes (Williams
and Eggert 189-192). Students were asked if they used any of these techniques in their
own note-taking practices. Forty-one percent of students responded that their notes
summarized information in class, and 49% responded that they summarize class
information depending on the information being presented (Table 7). While only 29% of
students reviewed notes frequently, only 2% never reviewed their notes (Table 8).
Similarly 98% of students used material provided by their instructor either occasionally
or frequently (Table 9).
Table 7 – When taking notes how much information do you usually write down?
16
Response Frequency Percent Cumulative Percent
Everything 5 10% 10%
I Summarize 21 41% 51%
It Depends 25 49% 100%
Total 51 100%
17
Table 8 – Do you ever review your class notes?
Response Frequency Percent Cumulative Percent
Frequently 15 29% 29%
Occasionally 35 69% 98%
Never 1 2% 100%
Total 51 100%
Table 9 – Do you use materials provided by the instructor when you take notes?
Response Frequency Percent Cumulative Percent
Frequently 33 65% 65%
Occasionally 17 33% 98%
Never 1 2% 100%
Total 51 100%
Digital Note-Taking
As mentioned, 37% of students reported taking notes electronically. On average those
students reported using digital notes in 63% of their classes (Table 10). The majority of
those students used a laptop to take notes during class, though PDAs, Tablet PCs, and
voice recorders were also used (Table 11). Microsoft Word and Microsoft OneNote were
the most commonly used software tools (Table 12). Text editors (including Pico,
TextWrangler, EditPlus, TextEdit, and Windows Notepad) were also commonly used. A
small number of respondents (18%) used electronic tools to create diagrams. Of those,
Microsoft OneNote, Microsoft Visio, and Microsoft PowerPoint were the most
commonly used applications (Table 13).
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Table 11 – Which of the following do you use to take notes during class?
Response Frequency Percent
Laptop 18 78%
PDA 2 9%
Tablet PC 1 4%
Voice Recorder 2 9%
Video Recorder 0 0
Other o 0
Total 23 100%
Table 12 – What software do you use to take notes?
Response Frequency Percent
Microsoft Word 14 50%
Microsoft OneNote 5 18%
Text Editors 6 21%
OmniGraffle 1 4%
Visio 1 4%
OpenOffice 1 4%
Total 28 100%
Table 13 – What program do you use to draw figures electronically?
Response Frequency Percent
Microsoft Word 1 1
Microsoft OneNote 3 27
Microsoft PowerPoint 2 18
OmniGraffle 1 1
Visio 2 18
GraphViz 1 1
Palm Notepad 1 1
Total 11 100%
19
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Of the students who took notes electronically, 68% reported that they preferred
taking notes electronically over taking notes by hand (Table 14). To explore the aspects
of digital note-taking that appealed to students, all respondents were asked to describe
what they did and did not like about digital notes. The most commonly noted benefit of
digital notes was legibility. Students noted that poor handwriting made difficult both
reviewing one’s own notes and sharing notes with others. The ability to edit and organize
notes during and after class was the second most frequently noted benefits of digital
notes. Other factors mentioned were the ability to search notes (in particular text notes),
the ability to annotate instructor-provided electronic materials (such as slides and class
outlines), the ability to collect and merge figures and notes from different sources, the
ability to keep multiple copies of notes, and the ease of sharing with other students. A
large number of students specifically mentioned that they can type faster than they can
write as a reason for preferring digital notes.
Table 14 – How do you like to take notes?
Response Frequency Percent Cumulative Percent
Electronically 13 68% 68%
Not Electronically 6 32% 100%
Total 1 2%
When asked what they did not like about digital notes students mentioned the
difficulty in creating figures in electronic documents, difficult-to-transport laptops,
fatigue from typing, eye strain, and lack of formatting options in many software
21
applications. Many found laptops distracting both for themselves and others. Just as some
students preferred digital notes because they could type faster than they write, several
mentioned that they can write faster than they can type. Students also mentioned that
digital notes lack of physicality – many reported that the act of writing itself was a form
of mnemonic device.
Students were also asked to describe their ideal features for a note-taking tool.
Many of these suggestions mirrored the responses given regarding negative aspects of
digital note-taking. The most frequent request was the ability to input text and graphics
with a pen or stylus. Students also mentioned extensive formatting options (font size, font
weight, font color, highlighting, etc), common file formats to ease sharing and inclusion
of outside materials, and the ability to hyperlink documents and external resources. The
ideal note-taking tool was described as portable and lightweight.
Analysis
Note-taking is very common amongst the students surveyed, as are those practices
generally regarded as most effective in aiding student learning: summarization of
information, incorporation of instructor-provided materials, and review. However, digital
note-taking is not pervasive despite the availability of laptops and other portable tools
that support digital note-taking.
Amongst those students who take notes electronically, the majority prefer digital
notes to hand-written notes. While some students preferred digital notes because they
22
were more comfortable typing that hand-writing, many based their preference on factors
that are unique to digital notes. These include the ability to search notes, the ability to
quickly edit and reorganize information within notes, permanence, and increased
legibility. Examining the negative aspects of digital notes, it appears that tools in
common use are not yet versatile enough to support the needs of students. Specifically,
students suggested that drawing and text-formatting features are not yet sophisticated
enough to meet their needs. Furthermore, students indicated that the physical format of
common note-taking tools (laptops in particular) is a factor in their preference for hand-
writing notes. The lack of tactile feedback, weight, and lack of support for hand-drawn
input were all noted.
When asked to describe an ideal note-taking tool, students identified features that
would overcome many of the drawbacks previously mentioned. This tool would have
more sophisticated text-formatting and figure-drawing tools available, and would allow
students to easily incorporate external information via embedding or hyperlinking. This
tool would be lightweight and would allow pen or stylus based input for handwritten
notes and figures. It should be noted that many of these features were available at the
time of the survey, particularly in PDAs and Tablet PCs.
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Conclusion
For any student note-taking is a fundamental technique for processing and reviewing
information presented in the classroom. Past research in educational psychology has
shown that effective note-taking and review can benefit both student performance and
understanding of class material. Information technology holds the promise for improving
upon the inherent benefits of notes by making them longer lasting, easier to manage,
easier to review, and easier to share. In addition, information technology could for enable
new techniques that will expand upon the inherent benefits of note-taking by
incorporating multimedia and other tools of digital media. However, anecdotal evidence
shows us that digital note-taking is not a pervasive practice.
This study has demonstrated that while students recognized the benefits of digital
notes, and despite the availability of laptops and other tools for digital note-taking, the
adoption of digital note-taking taking amongst LIS graduate students at UNC is very low.
The most likely factor is the lack of mature software tools that support the interaction
methods desired by students and the lack of physical form-factors conducive to digital
note-taking.
Future Research
This study is only a small piece in understanding how technology can aid in note-taking.
The results of this study indicate that students recognize that digital notes have properties
24
that can aid in recording and reviewing information presented in the classroom. However,
this recognition does not appear to be sufficient to make digital notes a compelling
alternative to hand-written notes. This disparity warrants further investigation.
Specifically, would the availability of more suitable tools (as described by the students)
make digital note-taking a more compelling alternative to those students who do not now
take notes digitally? Furthermore, what has hampered the adoption of tools that do meet
many of the requirements stated by the respondents? Both lack of pen- or stylus-based
input and portability were mentioned as significant drawbacks to available note-taking
tools, yet both PDAs and Tablet PCs offer handwriting recognition and are smaller (and
lighter) than many common laptop models. Similarly, the lack of text-formatting options
was frequently mentioned as a limitation of current note-taking applications, yet
Microsoft Word was one of the most common applications utilized for note-taking. Is the
lack of text-formatting truly a limitation? Or are the tools that are available not usable
within the specific context of the classroom?
Another avenue of future research is into the content and organization of
classroom notes. The work of Lin et al and Ward and Tatsukawa provide a good
framework for this kind of study. A content-based examination of student notes would
help in understanding how instructor-provided content is incorporated in to student notes,
and how tools can best support the formatting and organizational features of student
notes.
Because this study is focused on LIS graduate students it lacks validity with
regards to the classroom at large. Similar studies using different populations would help
broaden our understanding of digital note-taking and provide a point of reference when
25
considering the implications and application of this study. In the end, I hope that this
study is the first step in building a better framework for supporting note-taking in the
digital environment.
26
Works Cited
Abowd, Gregory D., et al. “Investigating the Capture, Integration and Access Problem of
Ubiquitous Computing in an Educational Setting.” Proceedings of the SIGCHI
Conference of Human Factors in Computing Systems, Los Angeles, CA, USA,
April 18-23, 1998. New York, NY, USA: ACM Press, 1998. 440-447.
Davis, Richard C., et al. “NotePals: Lightweight Note Sharing by the Group, for the
Group.” Proceedings of the SIGCHI Conference on Human Factors in
Computing Systems: the CHI is the Limit, Pittsburgh, PA, USA, 15-20 May 1999.
New York, NY, USA: ACM Press, 1999. 338-345.
Kiewra, Kenneth A., et al. “Effects of Note-Taking Format and Study Technique on
Recall and Relational Performance.” Contemporary Educational Psychology 20
(1995): 172-187.
Lin, Min, Wayne G. Lutters, and Tina S. Kim. “Understanding the Micronote Lifecycle:
Improving Mobile Support for Informal Note Taking.” Proceedings of the 2004
Conference on Human Factors in Computing Systems, Vienna, Austria, 24-29
April 2004. New York, NY, USA: ACM Press, 2004. 687-694.
Trafton, J. Gregory, and Susan B. Trickett. “Note-Taking for Self-Explanation and
Problem Solving.” Human Computer Interaction 16 (2001): 1-38.
27
Truong, Khai N., and Gregory D. Abowd. “StuPad: Integrating Student Notes with Class
Lectures.” Late-Breaking Results, SIGCHI Conference on Human Factors in
Computing Systems: the CHI is the Limit, Pittsburgh, PA, USA, 15-20 May 1999.
New York, NY, USA: ACM Press, 1999. 208-209.
Van Meter, Peggy, Linda Yokoi, and Michael Pressley. “College Students' Theory of
Note-Taking Derived From Their Perceptions of Note-Taking.” Journal of
Educational Psychology 96 (1994): 323-338.
Ward, Nigel, and Hajime Tatsukawa. “A Tool for Taking Class Notes.” International
Journal of Human-Computer Studies 59 (2003): 959-981.
Williams, Robert L., and Alan C. Eggert. “Notetaking in College Classes: Student
Patterns and Instructional Strategies.” The Journal of General Education 51
(2002): 173-199.
Wirth, Michael A. “E-notes: Using Electronic Lecture Notes to Support Active Learning
in Computer Science.” Inroads – The SICCSE Bulletin 35 (2003): 57-60.
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Appendix A: Recuitment Email
I am a student from the School of Information and Library
Science at University of North Carolina at Chapel Hill. I
am currently doing a study to investigate the use of
digital tools for note-taking in class amongst ILS graduate
students. If you are interested in participating in this
study, all that you have to do is complete a short 15
minute survey online about your use of laptops and other
tools for taking notes.
Your participation in the study is completely voluntary and
the data I collect in this study will be completely
confidential. If you want to participate, go to (study URL
goes here) to begin the survey. If you have any questions
or concerns about this study, you may contact me or Dr.
Hemminger ([email protected]), who is supervising this study.
Thank you for your participation.
Jackson Fox
29
Appendix B: Survey
General Behavior
1. In what percentage (%) of your classes do you take notes? ___
2. Do you use materials provided by the instructor when you take notes? (Examples:
slides, handouts, outlines, class notes, etc.) Need to ask if they print these or use
them electronically
a. Frequently
b. Occasionally
c. Never
3. How long do you keep your notes?
a. 1 semester
b. 1 year
c. 1-3 years
d. 3+ years
4. Do you ever review the notes you take?
a. Frequently
b. Occasionally
c. Never
5. When taking notes, how much information do you copy down?
30
a. Everything
b. I paraphrase
c. It depends
6. Do you ever edit the notes that you take?
a. Frequently
b. Occasionally
c. Never
Figures and other graphics
7. Do you draw figures?
a. Yes
b. No
8. Do you draw figures electronically?
a. Yes
b. No
9. What program do you use to draw figures electronically? ______________
Laptops
10. Do you own a laptop? (If no, skip to question 14)
a. Yes
b. No
11. Do you own a CCI laptop?
a. Yes
b. No
12. Do you have access to a laptop?
31
a. Yes
b. No
Electronic notes
13. Do you take notes electronically? (Examples: audio recording, video recording,
typing, etc.)
a. Yes
b. No
14. Do you use any of the following to take notes during class? (Circle all that apply)
Hardware
a. Laptop
b. PDA (Palm, Pocket PC, etc)
c. Tablet PC
d. Voice recorder
e. Video recorder
f. Other, ___________________
15. In what percentage (%) of your classes do you take electronic notes? _________
16. What software do you use to take notes? (Circle all that apply)
a. Microsoft Word
b. Notepad
c. Microsoft OneNote
d. TextEdit
e. EditPlus
f. OmniGraffle
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g. Other, ______________________
17. What format do you prefer to have your notes in?
a. Text
b. Audio
c. Video
d. Graphics
e. Other, __________________
18. How do you like taking notes?
a. Electronically
b. Not Electronically
Hand-written notes
19. Do you take hand-written notes?
a. Yes
b. No
20. Do you type up your notes?
a. Yes
b. No
Comments
21. What do you like about electronic notes? ___________
22. What do you not like about electronic notes? ___________
23. If you take notes electronically why do you? _____________
24. If you don't take notes electronically why don't you? ______________
25. What features would you like to see in a note-taking tool? ____________
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Follow-Up Interview
As part of this study, I am interested in interviewing students who use digital tools
for class-note taking. This interview will last no more than one hour and can be scheduled
at your convenience. If you are interested in participating, please email me at