Transcript
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Is Your Business Getting Found?How to use Google, blogs and social media to get found.

Rick BurnesT itter @rickb rnesTwitter: @rickburnesSeptember 10, 2009

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Agenda

I. About HubSpot & Inbound MarketingII. SEOIII. ContentIV Social MediaIV. Social MediaV. How to Measure It

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What’s HubSpot?

• Founded in July 2006 from research at MITy• Cambridge, MA• 1600+ customers 95+ employees1600 customers, 95 employees

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What HubSpot Software Does

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Traditional Marketing (Outbound)

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Marketing Today (Inbound)

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How Do the Best New Companies Market?

1950 - 2000 2000 - 2050

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Outbound Marketing in Action

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Inbound Marketing in Action

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What Is Inbound Marketing?

Process ToolsG t F d

Website Visitors

Get Found• Publish• Promote

Get Found• Content Mgmt• Blogging

S i l M di

Leads

• Optimize • Social Media• SEO• Analytics

LeadsConvert• Test

Convert• Offers / CTAs

L di P• Target• Nurture

• Landing Pages• Email• Lead Intelligence• Lead Mgmt

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Customers

Lead Mgmt• Analytics

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Inbound Is Cheaper

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Why It’s Cheaper

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Build an Asset

Flick Photo: Thomas Hawk

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Agenda

I. About HubSpot & Inbound MarketingII. SEOIII. ContentIV Social MediaIV. Social MediaV. How to Measure It

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How Do You Get to the Top?

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Pick Your Keyword Battles

Fight for “Ninja”

Flick Photos: ExtraMedium & Simonstarr

Fight for “Ninja” … or “Ninja Halloween Costume”

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Two Sides of Optimization

O P OffOn-Page Off-Page

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Optimize “On Page”

• Page Title

• URL

• H1,H2,H3 tags

• Page Text• Bold

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Half of On-Page SEO Is Invisible

• Description

• Keywords

• Alt text on images

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Optimize (Off-Page)

• Recommendations from friends1 “I know Rick Burnes”1. I know Rick Burnes2. “Rick Burnes is a top notch marketer”3 You trust the person saying this3. You trust the person saying this

• Links are online recommendations• Links are online recommendations1. A link: www.HubSpot.com2 Anchor text: Internet Marketing2. Anchor text: Internet Marketing3. Link is from a trusted website

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How Do You Get Links?

Have something worth linking to.

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Blogging Means More Inbound Links

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How Google Weights Optimization

O POn Page(25%)

Off Page(75%)

Off-page optimization is critical.

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Agenda

I. Inbound vs. Outbound MarketingII. SEOIII. ContentIV Social MediaIV. Social MediaV. How to Measure It

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A Nice-Looking Restaurant Site

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Another Nice-Looking Restaurant Site

What’s the difference?

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Blog = Better SEO, More Traffic

Website Grade

Google Indexed Pages

Monthly Unique Visitors

www.craigieonmain.com 56 99 6,000

www.greenstreetgrill.com 25 8 2,200

Data from website.grader.com and compete.com

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How Many Tickets Do You Have?

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More Indexed Pages

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More Visitors

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What Kind of Content?

“The kind of online content that your buyers naturallythat your buyers naturally gravitate to.”

- David Meerman ScottAuthor of The New Rules of

Marketing & PR

www.webinknow.com

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Content Attracts the Right People

Neil Diamond

Flick Photo: Marciela

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A Word of Caution

B i t t DOES NOT• Business content DOES NOT mean content about the products and services you selly

• Create content that’s useful and interesting to your target personas

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What Content Channels Are Best?

• Blog• Podcast• Videos

Ph t• Photos• Presentations• eBookseBooks• News Releases

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Get Into the Content Mindset

• Make emails into blog posts• Turn forum posts into blog

postsSh t id t t• Shoot videos at events

• Interview customers for your blogb og

• Repurpose company data for public reports

• Share lessons you learn

Flick Photo: Cindiann

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Agenda

I. About HubSpot & Inbound MarketingII. SEOIII. ContentIV Social MediaIV. Social MediaV. How to Measure It

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Social Media? No Time for That Nonsense!

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Social Media Is Now a Staple

Flickr: anitacanita Flickr: sierravalleygirl

• Unmeasured• Small scale• No business impact

• Highly measurable• Massive scale• Major driver of leads, sales

• But lots of fun • Still fun

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PR, Social-Media Style

Need to urgently speak with a business that is very actively leveraging social media strategies; for ZDNet

I spoke about our use of social media for biz on 2 panels -http://tinyurl.com/4v4cgh AND http://tinyurl.com/6943l9

I will call you right now

408 555-1234?

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PR, Social-Media Style

Elapsed Time:50 Minutes50 Minutes

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Social Media Drives Real Traffic

HubSpot Blog Referrals (Q1 & Q2 2009)

>15% Social Media; 22.9% Google

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How to Get Started

Listen

Li t M

Share Your Content

Listen More

Build Relationships

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What Are They Saying About You?

Places to listenPlaces to listen• Search.Twitter.com• google.com/blogsearch

T h ti• Technorati.com• Existing blogs• Industry Twitterers• Twitter.grader.com

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Participate in Q&A

• Facebook Discussions

• Yahoo! Answers

• LinkedIn Q&A and Discussionsand Discussions

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Distribute Your Content

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Conversation & Distribution

Conversation

AND

Distribution

AND

Distribution

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Good Content Spreads

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What Gets Shared?

Rarely Shared

FrequentlySharedShared Shared

• Product info • New dataProduct info• Free trials• Software documentation

New data• Funny videos• Top-notch blog posts

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Agenda

I. About HubSpot & Inbound MarketingII. SEOIII. ContentIV Social MediaIV. Social MediaV. How to Measure It

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Assess Search Engine Optimization

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Track Blog Subscribers

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What Should You Measure?

Content Social MediaSEOMeasure

M

VisitorsMeasure

Measure

VisitorsMeasure

LeadsMeasure

CustomersMeasure

Measure

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How to Track Your Funnel

Track visitors. Track leads. Track customers.

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Track Conversions

Traffic to HubSpot.com

Selected Channels

Visitors Leads Conversion Customers Net Conversion

Twitter 3,289 554 17% 12 0.4%

Techcrunch 504 75 15% 6 1.2%

ZDnet 511 28 5% 1 0.2%

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Case Study: Reynolds Golf Academy

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The Results

BlogSubscribers

Site Visitors& L d& Leads

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Fi l Th htFinal Thoughts …

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Build Leverage

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Who Knows How to Put All the Pieces Together?

d.j.k. on flickr

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HubSpot Puts the Pieces Together

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Thank You!Thank You!Sign up for a free trial of HubSpot:S g up o a ee a o ubSpowww.hubspot.com/free-trial/

Connect with me:LinkedIn: www.linkedin.com/in/rickburnesTwitter: www.twitter.com/rickburnese e co / c bu es


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