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What is Diversity?What is Diversity?
Diversity simply refers to the Human Characteristics that make people different from one another.
The sources of individual variation are complex, but they can generally be grouped into two categories:
Those over which people have little or no control, &
Those over which they have some control.
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Diversity---As An Asset!Diversity---As An Asset!
Greater Creativity
(Stimulus for less obvious alternatives)
Better Problem Solving
(It makes easy to avoid GroupthinkGroupthink)
Greater System Flexibility
(it infuses the greater level of openness and
tolerance)
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Affirmative Action PlanAffirmative Action Plan
An affirmative action plan is required of all government agencies and businesses that do a significant amount of work for government. There are three steps to developing an affirmative action plan:
Conducting a Utilization Analysis
Establishing Goals and Timetables
Determining Action Options
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Conducting a Utilization AnalysisConducting a Utilization Analysis
Determining the percentage of Protected-class Protected-class members for each of the following groups of people: Local Population Local Unemployed Workers Local Labor Forces Qualified workers in the local labor Market Qualified workers in the labor Market from which you
recruit Current Employees, might be promoted Graduates of local Education & Training Programs
that prepare people for job classification Participants in Training Programs sponsored by the
employer
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Equal Employment Opportunity Equal Employment Opportunity Commission (EEOC)Commission (EEOC)
Three Major Functions:
1. Processing Discrimination Complaints
(Investigation, Conciliation, Litigation)
2. Issuing the Written Regulations
3. Information gathering & Dissemination
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EEOC RegulationsEEOC Regulations
Sex discrimination guidelines
Religion discrimination
guidelines
Nation origin discrimination
guidelines
Age discrimination
guidelines
Employee Selection
guidelines
Sexual Harassment
guidelines
Affirmative Action guidelines
EEO in Federal Government
Equal Pay Act
Policy on Pregnancy Disability &
Reproductive Hazards
Policy on maternity benefits
Policy on religious
accommodation
Disability Discrimination
guidelines
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Challenges in Managing Challenges in Managing Employee DiversityEmployee Diversity Valuing Employee
Diversity Individual verses
Group Fairness Resistance to Change Group Cohesiveness
& Interpersonal Conflict
Segmented Communication Networks
Resentment (EEO & AAP)
Retention (Glass Ceiling)
People with Disabilities
The Foreign Born
Older Workers
Women
Social Roles
Sexual Harassment
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Improving the Improving the Management of DiversityManagement of Diversity
Top-Management Commitment
Support Groups
Accommodation of Family Needs
Senior Mentoring Programs
Apprenticeship
Communication Standards
Diversity Audits
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Top-Management CommitmentTop-Management Commitment
It is unlikely that division managers,
supervisors, and others in positions
of authority will become champions
of diversity unless they believe that
the Chief Executive Officers (CEO)Chief Executive Officers (CEO)
is totally committed to valuing
diversity.
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Support GroupsSupport Groups
A group established by an employer to provide a Nurturing ClimateNurturing Climate for employees who would otherwise feel isolated or alienated. These groups also provide a way for employees with the same ethnic or racial background to find one another in the vast corporate bureaucracy.
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Accommodation of Family NeedsAccommodation of Family Needs
Employers can use the following options to assist women in this endeavor:
1. Day Care Centre
2. Alternative work pattern
(Extended Leaves)To what extentTo what extent
should employers should employers be responsible be responsible
for the appropriate carefor the appropriate careof their employee’s of their employee’s
children?children?
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Senior Mentoring ProgramsSenior Mentoring Programs
A support program in which senior
managers identify promising women
and minority employees and play an
important role in nurturingnurturing their
career progress.
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ApprenticeshipApprenticeship
A program in which promising prospective employees are groomed before they are actually hired on a permanent basis. This On-Job-TrainingOn-Job-Training is integrated into the school curriculum, and the most talented students are hired upon completion of the program.
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Communication StandardsCommunication Standards
Certain styles of communication may
be offensive especially to women and
minority employees. To avoid these
problems, organizations should set
Communication StandardsCommunication Standards that take
into account the sensitivities of a
diverse employee population.
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Diversity AuditsDiversity Audits
Often the roots of an employee diversity problem are not immediately evident. In these instances, research in the form of Diversity AuditDiversity Audit may be necessary to uncover possible sources of bias and review the effectiveness of an organization’s----------------------------Diversity Management ProgramDiversity Management Program
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Ethical IssueEthical Issue
You own a small construction business. One
of your worker is 55 years old and had heart
bypass surgery about six months ago. He
wants to come back to work, but you are
concerned that he will not be able to handle
the job’s physical tasks properly. What should
you do? Which aspects you will consider?
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Problems: Problems:
What is “Business Necessity”“Business Necessity” as it applies
to Equal Employment Opportunity? How can
HRM provide supporting documentation for
Business Necessity?
What are the arguments to support the
practice of “Glass-Ceiling”“Glass-Ceiling” existing in
today’s organizations?
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Problem:Problem:
“Affirmative action does not work. When
you’re hired under an affirmative action
program, you’re automatically labeled as
such and are rarely viewed for the value
that you can bring to an organization” Do
you agree or disagree with the statement?
Defend your position.
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Problem:Problem:
“Sexual Harassment occurs between two
people only. The company should not be
held liable for the actions of a few wayward
supervisors.” Do you agree or disagree with
the statement? Defend your position.
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Problem:Problem:
Is it Ethical for an employer to
require all employees to speak only
English English at the Work Place ?
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