Fellowship Status ReportCode for America is partnering with Salt Lake County to build technology solutions to improve services and strengthen the relationship between the county and its citizens, with an aim to lower the rate at which citizens fail to appear (FTA) in court, for supervision and treatment appointments in addition to lowering the recidivism rate. In order to accomplish these objectives we pursue three workstreams - build, measure, learn - to insure we iterate quickly and that our decisions are based on data and user focused.
Phase III - Prototyping (03/06/2016 to 05/02/2016)Workstream Goals during this phase
Buildagile development
· Understand and connect data sources to support the functionality of an SMS reminder tool· Build an SMS (text-messaging) tool that notifies of upcoming court hearings
Measuredata-driven decision-making
· Determine feasibility of measuring FTA· Programmatically measure FTA count and rate over time
Learnuser centered design
· Understand the justice system, how people move through it, and their attitudes and behaviors towards it
· Identify opportunities to design and build ways to make the process more efficient and easier to successfully navigate
Week ending 04/15/2016
And we’ve made it to our tenth Mayor’s Report! For those that have been following along thus far, thanks much as always for your support during our Fellowship and time with Salt Lake County. I should note that in this report, we have been using Phases to identify different segments of our work thus far. While the report back is described as “Alpha” we are, as these reports indicate, wrapping up the 3rd phase of this time. We see Alpha as encapsulating the entirety of the time we spent before our month-long residency, as well as that period’s research and the initial prototype deployment. Looking into the future, we see a period of iterative development, focused specifically on engaging in user-research related to ClientComm.
Workstream This week’s accomplishments Next week’s objectives
Build · ClientComm brief UX review· Core index for Data Visualization
Report· Static full-length report site
· UX modifications to message view for ClientComm
· Debug week on outstanding ClientComm issues
Measure · Create documentation on existing SLCo Court Data dump
· Identify FTA calculation opportunities
Learn · Complete long form report copy· Complete compressed web site
copy
· Gather and catalogue responses from events· Set up relationships with service providers who
were willing to speak further from event
Partner SupportThis week we do ask for support and comments with regards to our planned event for next week. In particular, we encourage you to review and comment on the presentation website, as well as the contents of the long form report (which is also accessible through the site, in the top right-hand corner). In addition to comments on the website, we would also encourage partners to take a look at the planned schedule for the research review event, which is available here. In this schedule is a minute-by-minute breakdown of the event, as well as links to related documents, etc. that were involved or referenced in its production.
Thanks as always, Kuan and Ben, Code for America, Team Salt Lake County