2015 MSAA Session GridAugust 16-19

Alpine Valley Resort, WI

Monday, August 178:30 - 10:00 Fairview Room Edelweiss Fireside Room Rental Room Ticket Room North Room

Looking WithinOur Borders:

A Discussion onthe Changes in

Your Demographics& DiversityJoe Yasis

NSAA - FESThe Rapidly Evolving

Landscape of Safety & Risk Management

Dave Byrd,Jimmy Lawrence

& Others

Everything YouNeed to Know

About YourSnowmakingPump StationDan Duncan

Lift Maintenance Seminar:

Part IHoward Anderson

TrainingRental

EmployeesMike Poole

FraudPrevention

at the Point of Sale

Mark Danemann

10:30 - 11:45 Fairview Room Edelweiss Fireside Room Rental Room Ticket Room North RoomThe NSAAConversion

Study:Your Area Can

ParticipateRob Linde

NSAA - FESElectronic Records & Data Collection

Dave Byrd,Jimmy Lawrence

& Others

ControllingSnowmaking

ThroughAutomation

Garrett Poole

Lift Maintenance Seminar:

Part IIHoward Anderson

How to Avoidan OSHAInspection

Sam Geise &Keith Duck

Terrain BasedLearning &Equipment

Kurt Hoefler& Joe Hession

3:15 - 4:45 Fairview Room Edelweiss Rental Room Ticket Room North Room5 Steps to Take

Your BAF Programto New HeightsMary Jo Tarallo,Raelene Davis &

Micky MacWilliams

NSAA - FESThanks for Sharing:

Peer-to-Peer Perspectives on

Industry Hot TopicsDave Byrd,

Jimmy Lawrence& Others

Lift Maintenance Seminar:Part III

Howard Anderson

VehicleMaintenanceFacilities atSki Resorts

Gary Pavlick

AdvancedPurchaseStrategy

Otto Stegmaier

Tuesday, August 1811:30 - 12:30 Fairview Room Edelweiss Fireside Room Rental Room Ticket Room North Room

EmailMarketing:How to Get

Better ResultsSteve Pope

NSAA - FESHow Social Media &

Technology Can Positively Impact Risk

ManagementDave Byrd,

Jimmy Lawrence& Others

EnergyEfficiency

Joe VanderKelen

Aging Lifts:The Iceberg

PrincipleWalt Read &

Donnie Martin

Lift Ops &Lift Maintenance

Interface:Benevolent

Co-ExistenceMichael Weise

F&B Strategy:Balancing

Capacity & Capital with Brand & Experience

Claire Humber

1:30 - 2:45 Fairview Room Edelweiss MSAA Tent Rental Room Ticket Room North RoomThe Ski Industry's

eCommerceWait Problem

Samantha Rufo

LeadershipPrinciples

for Ski AreaSupervisors

Jack Harkins

Dr. SnowTalks About

Keeping YourSnowguns Healthy

Tom Fillmore

Snow TubingPanel

Moderator:Rob Friedl,Tim Bruce,

Jason Canup &Tony Edmonds

FormalizedLift Maintenance

TrainingMichael Weise

CEO Forum:Part I*

Moderator:Fred Seymour

Wednesday, August 198:30 - 10:00 Fairview Room Edelweiss Fireside Room Rental Room Ticket Room North Room

Planning YourArea's FutureUsing NSAA

Survey ResultsRob Linde

B77.1 - Get YourTwo Cents InSid Roslund

Everyone’san “Expert”

in SomethingRon Shepard

Retrofitting Lifts:The Issues &

The EconomicsCarl Skylling

GroomingShop TalkModerator:Mike Taft

Operational& Legal

Considerationsfor Using Drones

in ResortOperationsDave Byrd

10:30 - Noon Fairview Room Edelweiss Vehicle Shop Rental Room Ticket Room North RoomEnhancing the

CustomerExperience

ThroughExceptional

Customer ServiceDavid Spiegelberg

Little Shop:Learning from

Last Year"sLift IncidentsSid Roslund

& Others

PistenBully:Vehicle

SuspensionService

KATV Reps

Terrain Parks forFirst-Timers*Troy Barten,Troy Knox,

Adam Goetsch &Mistica Walker

ABC's ofCharge & Start

SystemsMark Timerman

CEO Forum:Part II*

Moderator:Fred Seymour

* Participation limited to Ski Area members only.

This year’s event would not be possible without the

support of these wonderful organizations.

Geise Engineering, Inc.