gridSMART® is provided by SWEPCO as part of the company’s commitment to reduce energy consumption and demand. CLEAResult administers SWEPCO’s Texas gridSMART initiative as an independent consultant.
2013 Hard-to-Reach
Standard Offer Program
October 9, 2012
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Where in Texas?
AEP is offering the Hard-to-Reach Standard Offer Program (HTR SOP) through its Texas distribution companies which include AEP Texas Central Company (TCC), AEP Texas North Company (TNC) and Southwestern Electric Power Company (SWEPCO)
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HTR Successes
0
500
1000
1500
2000
2500
3000
3500
4000
4500
TCC TNC SWEPCO
2010
2011
2012
2012 YTD
– TCC – 1,947 Customers Served; 4,787 total installations
– TNC - 365 Customers Served; 800 total installations
– SWEPCO – 982 Customers Served; 2,423 total installations
Lower Budgets in 2012 impact # of Customers Served 2012 numbers are from incentive reports processed/paid through October 3, 2012.
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HTR Successes (continued)
TCC:
8 Counties traditionally Underserved experienced
measure installations in 2012
HTR Goal met 3 weeks following opening of Program in
2012
TNC:
25% of program savings achieved in traditionally
Underserved Counties in 2012
SWEPCO:
6 Counties traditionally Underserved experienced
measure installations in 2012
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2013 HTR SOP Summary
Incentives Paid for kW and kWh savings
Internet Application and Reporting
HCA, Income Eligibility Form and Customer
Education Material
Small Projects No minimum project size
Reserve funds for 30 days
Multi-Family Reserve up to $ 25,000 at a time
Single-Family Reserve up to $5,000 at a time
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2013 KEY CHANGES
Underserved Counties for TNC and SWEPCO have been revised, listed in 2013 HTR Manual
Underserved Measures have been reinstated for 2013
Deemed Savings have been revised for 2013
Work schedules required for Project Sponsors completing Duct Efficiency and Infiltration measures in Single Family projects
Incentive Reports may no longer be submitted the 1st 15 days of each month
All installations must be submitted on an Incentive Report within 45 days of the installation
All host customers must be supplied approved customer education material
Changes to the Host Customer Agreement and Acknowledgement Form to include all Pre and Post CFM readings for Duct Efficiency and Air Infiltration measures and “R” Value of Existing Ceiling Insulation.
Residential dwellings or additions built (completed) after January 1, 2011 do not qualify for the Program
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2013 KEY CHANGES (continued)
CFL measure not allowed in SWEPCO Hard-to-Reach
All ceiling insulation installations must affirm that an insulation installation certificate was permanently affixed near the attic opening
An updated duct tool spreadsheet has been added to the database
Failure to complete prescriptive requirements will result in a total Measure failure regardless of the CFM reading
Homes cooled with window air conditioning units exclusively must be reported as “gas” heat. Electric space heaters are considered “plug-in” load and do not make the home eligible for electric heating type in this program (Air Infiltration and Ceiling Insulation measures)
The Air Infiltration Deemed Savings were revised January 2012 to include an upper limit of 4 CFM50 per square foot of house floor area pre-retrofit infiltration rate and this limit will be enforced
All use of marketing, including social media, must be approved by AEP
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HTR SOP INCENTIVE BUDGETS
Budget Limit per PS
TCC $ 953,417 $ 75,000
TNC $ 162,719 $ 30,000
SWEPCO $ 715,772 $100,000
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How Do I Participate?
Review Program Manual
Review SOP Agreement
Complete and review on-line application
Submit application via internet
If applicable, send testing procedures within 24 hours of
submitting application
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What Happens Next?
Applications will be reviewed based on receipt of all
required information
Once eligibility has been verified and application
pre-approved, enter into a agreement with AEP to
install eligible Measures
Refer to Program Manual for additional information
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Project Sponsor Requirements
A Project Sponsor must have:
Adequate insurance (mailed or e-mailed directly to
appropriate Program Administrator by insurance agency)
All appropriate licenses
References
Evidence of technical and managerial capabilities and
experience
AEP approved customer education material to be
distributed to all host customers
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Incentive Payments & Example
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Incentive Payment Structure
Four levels, to encourage Project Sponsors: Installing Standard Single-Family dwelling Measures
Installing Standard Multi-Family dwelling Measures
Installing historically Underserved Measures
Installing Measures in certain historically Underserved Counties
kW kWh
Standard Single-Family $360 $0.11
Standard Multi-Family $325 $0.10
Underserved Measures $400 $0.13
Underserved Counties $440 $0.15
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Underserved Counties - TCC
ATASCOSA EDWARDS KINNEY UVALDE
BEE FRIO LA SALLE VAL VERDE
BROOKS GOLIAD LIVE OAK WHARTON
CALDWELL GONZALES MAVERICK WILSON
COLORADO GUADALUPE MCMULLEN ZAPATA
DE WITT JACKSON MEDINA ZAVALA
DIMMIT JIM WELLS REAL
DUVAL KENEDY REFUGIO
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Underserved Counties - TNC
BRISCOE FOARD KNOX
CALLAHAN HALL MOTLEY
CHILDRESS HARDEMAN NOLAN
COTTLE HASKELL SHACKELFORD
DICKENS JONES STONEWALL
EASTLAND KENT THROCKMORTON
FISHER KING WILBARGER
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Underserved Counties - SWEPCO
CHILDRESS DONLEY FRANKLIN
HOPKINS RED RIVER SHELBY
SMITH
VAN ZANDT
WHEELER
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Incentive Payment Example
Install Measures resulting in savings of:
30 kW 75,000 kWh
Incentive Payment:
$360/kW $0.11/kWh
Total Incentive:
$19,050 (before any limits)
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Incentive Payment Limits
Load Factor Caps:
For all combined kW and kWh incentive
payments, incentive is limited to:
$920 per kW
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Application Process
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Create Application
Register on Program website
Complete Project Sponsor Details
Sponsor Profile
Subcontractor Information
Project Description
Qualification Documents
Insurance Information
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Application Schedule
1st Day to register
October 18, 2012
Submit applications
December 4, 2012
Implementation begins
February 5, 2013
Must have approved application status
Must have 2013 HCA’s
Must have a budget reservation
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Multi-Family Projects
Site
Measures
Work Schedule
Duct Description
Individually-metered
$25,000 Budget Reservation
Program Administrator can increase reservations for
completion of project per funding availability
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Identify Project Opportunities
Verify customer eligibility
Original customer signature and date on
Income Eligibility Form
Original customer signature and date on Host
Customer Agreement & Acknowledgement
(HCA) form
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Install Measures
Reserve funds via internet
Install Measures
Original customer signature and date HCA form to verify completion
If applicable, supply pre and post CFM readings and “R” Value of Existing Ceiling Insulation on HCA.
Provide customer with Approved Educational Materials
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Reporting
Monthly reporting via internet
Inaccurate reporting results in failures
Un-submitted Measure installations over 45
days old will lock out reservations feature
AEP will process inspection-adjusted Incentive
Reports within 45 days under normal
circumstances
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Installation Inspections
Random sample of Measure installations
Verify that number of installed Measures equals number of reported Measures
Verify Measure is installed and capable of performing its intended function (10 yr measure life expectancy)
Verify that Measures qualify and that installation standards were followed
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2012 Program Issues
Inaccurate pre assessments, i.e. incorrect levels of existing ceiling insulation reported
HCA’s and Installations done prior to application approval
Submitting incomplete HCA forms
Failure to complete daily work schedule
Multi-Family/Single-Family reservations (only one open at a time)
Use of unapproved marketing material. All marketing material must be approved, including social media
Failure to report measure installation within 45 days of the installation date
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2012 Program Issues (continued)
Customer educational material not being supplied
Must inform customer of inspection possibility Provide best daytime contact phone #’s
Measures installed should provide an expected life of at least 10 yrs with the exception of CFLs. The following are deemed unacceptable
Taping attic access doors and filter access panels
Plumbing penetrations not covered effectively or with non-rigid material
Supply registers not removed to be sealed nor serviced from attic space
Caulking reported but not found in rooms specified (door frames, baseboards, windows)
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Program Website
Refer to www.aepHTRsop.com for:
SOP schedule
Latest program announcements
Available funding
FAQ’s
Program Manual
Program contact information
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AEP Contact Information
TCC – Vee Strauss
Phone: 361.574.2252
E-mail: [email protected]
TNC – Steve Mutiso
Phone: 325.674.7287
E-mail: [email protected]
SWEPCO – Jeff Thigpen
Phone: 318.673.3372
E-mail: [email protected]
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Comments and Questions