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(C) 2012 Dean Suzuki, All Rights Reserved 1

Dean Suzuki Blog

Title: Lync 2013 Monitoring

Created: 12/24/2012

Description:

In this post, I studied and researched Lync 2013 Monitoring. I discovered that in Lync 2013: There isnt a dedicated monitoring or archiving server role (as it was the case in

Lync 2010) Instead, the monitoring and archiving services are built into the front-end server A backend SQL database is still required and must be setup. The database can

be SQL 2008 R2 or SQL 2012. Lync leverages SQL Reporting services to generate the reports and includes a Lync

Report pack.For folks not familiar with the Lync Monitoring, this is a key capability that should be

deployed with every Lync deployment. It allows us to understand how Lync is being

used (how many IM, conferences, calls, etc.). Also, I would consider it a must for

deployment when deploying Lync Voice. Lync Voice is Lyncs capability to be used as a

PBX. When deploying Lync Voice, I recommend conducting a small pilot and including

participants at multiple locations across the company. Then, watch the Lync monitoring

reports to analyze what the media quality. This will give us a preliminary understanding

of the network conditions and identify areas where network remediation may be

required (more bandwidith, network issues (packet loss, latency, areas with missing QoS,

etc).

Review the articles below to learn more about Lync 2013 Monitoring.

References:

http://technet.microsoft.com/en-us/library/jj204752.aspx; Planning for Monitoring

http://technet.microsoft.com/en-us/library/gg398199.aspx; Deploying Lync 2013 Monitoring

Disclaimer:
http://technet.microsoft.com/en-us/library/jj204752.aspxhttp://technet.microsoft.com/en-us/library/jj204752.aspxhttp://technet.microsoft.com/en-us/library/gg398199.aspxhttp://technet.microsoft.com/en-us/library/gg398199.aspxhttp://technet.microsoft.com/en-us/library/gg398199.aspxhttp://technet.microsoft.com/en-us/library/jj204752.aspx


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Contents of this blog and article represent the opinions of Dean Suzuki, and do not reflect the

views of my employer. (C) 2012 Dean Suzuki, All Rights Reserved

Table of Contents1 Pre-requisites ........................................................................................................................................ 2

2 Enable Monitoring in the Topology ...................................................................................................... 2

3 Create the Lync Monitoring Databases on the SQL Server ................................................................... 5

4 Create Lync Report User and Report User Group ................................................................................. 8

4.1 Create a Lync Report User ............................................................................................................ 8

4.2 Create a Lync Report Group ........................................................................................................ 10

5 Install the Lync 2013 Monitoring Reports ........................................................................................... 10

6 Access the Lync Monitoring Reports ................................................................................................... 12

1 Pre-requisitesThis document assumes that you have already installed Lync 2013 Front End. Also, you will need a

server with SQL server and SQL reporting services loaded on it.

2 Enable Monitoring in the TopologyThe first step is to enable the Lync monitoring and archiving capabilities in the topology.

Go to the Front End Server, load the Lync Topology Builder.


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Go to the Front end server. Right-click and select Edit Properties.

Scroll down to the Archiving and Monitoring section.


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Click the Monitoring button to enable it.

Press New and specify a data store.

Specify your SQL server. Mine is: lab2012-i3-db.contoso2012.com


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I am also going to enable Archiving and specify the same data store.

Publish the topology. Go to Action > Topology > Publish

3 Create the Lync Monitoring Databases on the SQL Server


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During the Topology publish process, the following dialog box appears.

Setup says that it is going to create the reporting database on the SQL server.


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I got a warning and investigated it.

The warning says that we need to change the startup mode of the SQL Server Agent to Automatic

from Manual.

Go to the SQL Server and change the SQL Server Agent service to Automatic.


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Launch SQL Server Management Studio. Notice the Lync reporting databases (LcsCDR, LcsLog,

QoEMetrics) have been created.

4 Create Lync Report User and Report User Group4.1 Create a Lync Report UserGo to the Domain Controller and create a new user (LyncReportUser).

Go to the SQL database, launch SQL Management Studio and give the user System Admin rights on the

SQL database.


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4.2 Create a Lync Report GroupCreate a group that will be allowed to access the Lync Reports. In my lab, I named the group

LyncReportUsers.

5 Install the Lync 2013 Monitoring ReportsGo to the SQL Server. Insert the Lync 2013 DVD.

Launch the Lync 2013 Deployment Wizard

Specify the SQL server


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Specify the Lync Report User created earlier.

Specify the Lync Report Group created earlier.


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6 Access the Lync Monitoring ReportsGo to: http:///ReportServerand navigate to the Lync Monitoring reports.

In my lab, the URL is: http://lab202-i3-db/ReportServer