Labour Market Regulatory AuthorityQuestionnaire for Employees
QUANTITATIVE SURVEY QUESTIONNAIRE (EMPLOYEES)
Part 1 - General InformationErnst & Young is conducting a nation wide survey in the Kingdom of Bahrain to understand both the macro and micro environment in which the expatriates workforce operate. The objective of the study is to provide inputs to the regulatory authorities in order to formulate and improve upon policies and procedures relating to the labour market.
In this regard, we will be grateful if you could kindly spare some of your valuable time to fill up this questionnaire. We would like to assure you that any information provided by yourself will be strictly confidential and the results of the survey will be aggregated and reported with no reference to individual responses. We would like to hereby thank you in advance for your kind help and participation.
Personal Profile
1. Please provide us with the following information about yourself.
Gender (please tick) Male Female
Age Group (years)<14 15-19 20-24 25-29 30-34 35-39 40-4445-49 50-54 55-59 60-64 >65
Marital Status Single Married Separated Widowed
Nationality Country Code Province
Dependants (Nos)
In Bahrain
Spouse Home CountryChildrenOthersAre ‘Others’ Working? Yes No
Years of Experience Prior to reaching Bahrain Occupation prior to coming to Bahrain
Monthly Salary at the time of Arrival (in BDs) Current Monthly Salary (in BDs)
Years of Stay in Bahrain
a. Are you working for a manpower supply agency? (Please Tick as appropriate)
Expatriate Employees Working Condition 1
Labour Market Regulatory AuthorityQuestionnaire for Employees
b. In Bahrain, who holds your passport? (Please Tick as appropriate)
c. Did you sign a contract with your employer? (Please Tick as appropriate)
If yes
d. Did you sign the contract after understanding the contents of the contract with your employer? (Please Tick as appropriate)
e. How many years have you worked with your current employer? Please circle
Less than 1 year 2 – 5 years 5 – 10 years 10 years or more (No of yrs_______)
f. Have you worked with several employers in Bahrain? (Please Tick as appropriate)
Expatriate Employees Working Condition 2
Yes No
Own Custody
Employer( Sponsor)
Manpower Agency
Friend
Relative
Others( please specify)Yes No
In Arabic before travelling to Bahrain
In Arabic after arrival in Bahrain
In English before travelling to Bahrain
In home country with local agent
Yes No
In English after arrival in Bahrain
In Both before travelling to Bahrain
In Both after arrival in Bahrain
Yes If yes please indicate the number of employers? ___________________ No
Labour Market Regulatory AuthorityQuestionnaire for Employees
If yes, please fill indicate the number of years and reason for leaving?
Expatriate Employees Working Condition 3
Working Years Reasons of leaving TickPrevious employer 1 Hazardous Work Environment
Low Wages Lower Wage than Promised Non-Payment of Wages
o Please Specify period of non-payment (in months) ______
ill-treatment by management other than the sponsor
ill-treatment by the sponsor Better Job Others ( please specify)
Previous employer 2 Hazardous Work Environment Low Wages Lower Wage than Promised Non-Payment of Wages
o Please Specify period of non-payment (in months) ______
ill-treatment by management other than the sponsor
ill-treatment by the sponsor Better Job Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
Educational Profile1. Please provide us with the following information about your level of education. (Please tick as appropriate)
Occupational Profile (In Bahrain)2a. Please provide us with the following information about yourself.
Occupation
Occupational Group(Please tick as appropriate)
Administration Directors & Managers Sales Occupation Principal and Auxiliary Engineering
OccupationsScientific, Technical and Human Matter Specialist Service Occupations
Scientific, Technical and Human Subject Technicians
Agriculture, Stock-Breeding, Aviculture and Hunting Occupations
Clerical OccupationsIndustrial Chemical and Food Industries Occupations
Occupational Code(refer Job Profile Index)
Expatriate Employees Working Condition 4
Illiterate Post Secondary
Primary University (BA,HD)
Intermediate University (MA, PhD)
Secondary Others (Please Specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
2b.. What is the visa you first entered the country with?. (Please Tick as appropriate)
3. Are you working for the establishment / employer who issued the visa / work permit for you? (Please tick as appropriate)
3a. If ‘No’, why are you not working with the same employer?
3b. Are you working in same profession for which the visa work permit was issued? (Please tick as appropriate)
If ‘No’ , please specify:
Tick
Employer assigned a different job
Others (please specify)
4. Please have a look at the grid below and provide us with the industry type you work for. (Please tick as appropriate)
Expatriate Employees Working Condition 5
Type of VisaWork Visa Temporary Work
Visa Tourism Visa
Business Visa 15 days Family Visa F1 Visa
Yes No
Tick
Job of employer did not suit my skills
Hazardous work environment
Employer terminated your service without giving a reason
Tick
Employer terminated your service and declared you as absconding
Others (please specify)
Yes No
Labour Market Regulatory AuthorityQuestionnaire for Employees
Expatriate Employees Working Condition 6
Economic Activity Please tick Economic Activity Please
tick
Agriculture , hunting and forestry Transport, storage, communication
Fishing Financial Intermediation
Manufacturing Real estate, Renting , Business Activity
Construction Other Social, Personal Services
Wholesale and retail trade Households with employed persons
Hotels and restaurants Own Business (Employers)
Labour Market Regulatory AuthorityQuestionnaire for Employees
Part 2 – Main Questionnaire1. What was your status in your home country prior to coming to the Kingdom of Bahrain? (Please Tick as appropriate)
2. Please rank on a scale of 1-5 the factors that made you to seek job out of your country? Rank Description: 1 being high and 5 being low
Expatriate Employees Working Condition 7
Unemployed
Employed
Self-employed
Studying
Others (please specify)
Rank
Low Wages
Family / Social Pressure
Pay off debts
Lack of employment opportunities
Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
3. How did you come to know about the opening outside your country? (Please tick as appropriate from the list of following sources)
Expatriate Employees Working Condition 8
Labour Market Regulatory AuthorityQuestionnaire for Employees
Expatriate Employees Working Condition 9
Paper Advertisement (Local)
Paper Advertisement (Foreign News Paper)
Internet
Registered with Manpower Agency
In Bahrain
International (Outside Home Country)
Office of International Agency at Home Country
Labour Market Regulatory AuthorityQuestionnaire for Employees
4. Did you make payments for? (Please tick as appropriate)
Please Tick
A. Registering with Manpower Consultants Yes Currency Amount
Please Tick
B. Arranging for an Interview Yes Currency Amount
Whom did you make payment to (please tick)Manpower Agent Employer Relative
Others (specify)
Please Tick
C. Confirming the Appointment Yes Currency Amount
Whom did you make payment to (please tick)Manpower Agent Employer Relative
Others (specify)
Please Tick
D. Arranging for Visa Yes Currency Amount
Whom did you make payment to (please tick)Manpower
AgentEmployer Relative
Others (specify)
Please Tick
E. Others (specify) Yes Currency Amount
Whom did you make payment to (please tick)Manpower Agent Employer Relative
Others (specify)
Expatriate Employees Working Condition 10
Labour Market Regulatory AuthorityQuestionnaire for Employees
a. What was the basis of the payment? (Please Tick as appropriate)
b. When was the payment made (if the answer to C, D & E is ‘Yes’)? (Please Tick as appropriate)
Table 1: At the time of C D E
Job Offer
Arrangement of Visa
After receipt of first month’s wage / salary
Yes
c. Did you pay to more than one party (Please Tick as appropriate)
Expatriate Employees Working Condition 11
No
A B C D E
A fixed down payment
____ percentage of Monthly salary for _____ Months
Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
1. If ‘yes’, please specify the parties ___________ ____________ _____________
5. Did you attend a formal interview process? (Please Tick as appropriate)
a. If answer is ‘yes’, who took the interview? (Please Tick as appropriate)
Expatriate Employees Working Condition 12
Yes
No
Loan from Bank
Own Funds
Borrowed from friends / Relatives
Sold owned assets
Others (please specify)
Manpower Consultant / Agency
Employer
Friend
Not Known during Interview
d. What was the source of payment? (Please Tick as appropriate)
Labour Market Regulatory AuthorityQuestionnaire for Employees
b. Were the following aspects of the employment informed / discussed? (Please Tick as appropriate)
Visa Type Transportation
Employment Contract period From Airport to Accommodation
Salary From Accommodation to Work Location
Overtime rates Eligible Leaves
Allowances Leave Travel
Bonus Health Insurance
Working Hours Life Insurance
Accommodation Type Others, please specify
c. What was the type of visa offered to you? (Please Tick as appropriate)
Work Visa
Temporary Work Visa
Business Visa for 15 days
Tourist Visa
Others
Did not know
Expatriate Employees Working Condition 13
Labour Market Regulatory AuthorityQuestionnaire for Employees
d. Rank on a scale of 1-5 the following factors that played a role in accepting the offer? (1 being very important and 5 being least)
e. What was the nature of the offer? (Please Tick as appropriate)
Expatriate Employees Working Condition 14
Formal Offer Letter detailing the Work Conditions and Offered Salary Package
Formal Offer Letter specifying Offered Salary Package and without any terms and conditions
Formal Offer Letter Without Any Working Conditions and Offered Salary Package
Oral offer and acceptance of the employment terms and conditions and salary package
Others (Please Specify)
Rank
Salary
Nature of Job
International Exposure
Employer Reputation
Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
6. Were you aware of the Government Formalities involved in seeking employment outside your country? (Please tick as appropriate)
7. Did you face any difficulties in your home country to travel to Bahrain for taking up the employment opportunity? (Please tick as appropriate)
a. If ‘Yes’, please tick the appropriate one
Expatriate Employees Working Condition 15
Yes No
Yes No
Verifying the Genuineness of the Manpower Consultancy / Agents
Attestation of Labour Contracts by Government Agencies
Insurance
Other clearances (specify)
Tick Please specify the nature
Government Formalities
Administration Formalities at the Councillor’s Office
Mobilising Funds
Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
8. Were you aware of the following before leaving your country? (Please tick as appropriate)
9. Who arranged the ticket for you to fly to Bahrain? (Please Tick as appropriate)
Expatriate Employees Working Condition 16
Yes No
Employer credentials
Visa Status / Regulations
Employee Rights in Bahrain
Regulations in Bahrain
Leave Rules
Employer
Manpower Consultancy
Friends / Relatives
Self
Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
10. Was there any representative of the Employer / manpower agency to receive you at the Airport? (Please Tick as appropriate)
Expatriate Employees Working Condition 17
NoYes
Labour Market Regulatory AuthorityQuestionnaire for Employees
11. What is the type of accommodation? (Please Tick as appropriate)
a. If shared accommodation / labour camps, how many are there in your room? (Please Tick as appropriate)
b. In general what is the mix of inmates?
Expatriate Employees Working Condition 18
Labour Camp outside work location
Labour Camp inside work location
Shared accommodation (Provided by Employer)
Own Arrangement
Others (please specify)
2 - 3 4 – 5 6 – 8 9 and more
Tick
Same Nationality
Different Nationalities
Based on Grade Level (Cadre)
Adhoc (No Specific basis)
Labour Market Regulatory AuthorityQuestionnaire for Employees
c. From the following facilities, please tick the ones which are provided with the accommodation
Air Conditioners
Room Heaters
Refrigerator
Water Heaters
Portable Water
Television
Cot
Mattress
Rug
Wardrobe
Kitchen
Bathroom
d. If ‘Bathroom’ facility is provided, are they sufficient in numbers for the number of inmates in your accommodation?
Expatriate Employees Working Condition 19
Yes No
Labour Market Regulatory AuthorityQuestionnaire for Employees
12. Did you face any major disputes in the place of accommodation during your stay? (Please Tick as appropriate)
a. If ‘Yes’, please specify
b. How was the dispute resolved?
13. Was any advance provided until receipt of first salary? (Please Tick as appropriate)
Expatriate Employees Working Condition 20
Resolution Number of instances
Negotiated Settlement for disputes between employees
Reassigning the employees to two different jobs / location for disputes between employeesNegotiated settlement for disputes between employees and management
Settlement through Ministry of Labour
Relieving employees
Others (please specify)
Yes No
Yes No
Labour Market Regulatory AuthorityQuestionnaire for Employees
14. Are you given regular transportation from the place of accommodation to the work location? (Please Tick as appropriate)
a. If ‘Yes’, what was the type of transportation? (Please Tick as appropriate)
b. What other services are provided to you at work place?
1.2.3.4.
15. Were any of the following work related offer different* from what was promised? (*different means: Less than what was promised / totally different Expatriate Employees Working Condition
21
NoYes
Open Pick Up
Covered Pick Up
Air Conditioned Bus
Own Mode of transport
Labour Market Regulatory AuthorityQuestionnaire for Employees
from what was promised / not offered)
16. Were you given induction and training on the safety measures when you joined? (Please Tick as appropriate)
17. Were you provided with appropriate Personal Protection Gadgets? (Please Tick as appropriate)
18. Were damaged PPG replaced regularly by the employer? (Please Tick as appropriate)
Expatriate Employees Working Condition 22
Yes
No
Yes
Yes No
Originally promised Actually Provided
Job Profile / role
Job Designation
Salary
Leaves
Type of Visa
Leave Travel
Others (please specify)
No
Labour Market Regulatory AuthorityQuestionnaire for Employees
19. What physical risks you are exposed to at the work location? (Please Tick as appropriate)
a. Were any safeguards provided by the employer?
Expatriate Employees Working Condition 23
Vibrations
Noise
Poor Lighting
High Temperatures
Low Temperatures
High Humidity
Breathing in smoke, fumes, dust or powder
Handling chemical products / substances
Radiation (Welding, Light, etc)
Painful tiring positions
Repetitive hand or arm movementsYes
No
Labour Market Regulatory AuthorityQuestionnaire for Employees
20. Did you suffer any occupational injuries at your work place? (Please tick as appropriate)
a. If ‘Yes’, please select the appropriate from the following
21. What is the standard working-hours per day in your company? _________________
a. How many days per week do you work? __________________
b. What are your working-hours per day?
Upto 8 hours 8– 9 hours 9 – 10 hours 10 – 11 hours 12 hours and above
c. Are you paid for your overtime charges?
Expatriate Employees Working Condition 24
NoYes
Was given First Aid by employer
Was taken immediately to Hospital by employer and treated
In-house Clinic
Private Clinic
Private Hospital
Government Hospital
Employer reimbursed the medical expenses
Employer granted sick leave
Secured compensation from GOSI
Yes No
Labour Market Regulatory AuthorityQuestionnaire for Employees
22. What are the key work-related / employer related issues? Please rank in order of relevance (1 being highest – 5 being lowest)
At General Level
At Individual Level (please tick)
Expatriate Employees Working Condition 25
Issues Rank
Poor working conditions
Insufficient work space
Inappropriate / No Tools provided
Physically hazardous work environment
Lack of Hygienic place for Breaks (Canteen)
Lack of Proper Bathrooms
Others (Please specify)
Salary offered is less than what was promised
Salary Not paid at all
Salary is not sufficient
Was not allowed to travel back home
Harassment at the work place
Poor living conditions in accommodation
Others (Please Specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
23. Did you face any labour related disputes at the work location? (Please Tick as appropriate)
Yes No
a. If ‘Yes’, please specify
Disputes Number of Instances
With Co-workers of the same nationality
With Co-workers of different nationality
With Bahraini nationals
Related to No. of instances
Remuneration
Employment Conditions
Health and Safety Conditions
Job Security
Others (please specify)
Expatriate Employees Working Condition 26
Labour Market Regulatory AuthorityQuestionnaire for Employees
24. Did you do any of the following to resolve the issue? (Please Tick as appropriate)
25. Were you able go to your home country after coming to Bahrain?
Yes No
a. If ‘No’, please specify the reason (Please tick as appropriate)
Work pressure
Passport was not handed over
Tickets were not given
Others (please specify)
Expatriate Employees Working Condition 27
Sought the Assistance of
Embassy
Non Governmental Organisation
Community
Friends in Bahrain
Sought the Assistance of Tick
People at home country
Ministry of Labour
Accepted the Status Quo
Others (Please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
26. Did you pay to renew your work permit? (please tick as appropriate)
Yes No
a. If ‘Yes’, please specify the reason
Direct to Sponsor
To Sponsor through Management
To Others (please specify)
27. Do you prefer to stay and work in Bahrain? (Please tick as appropriate)
a. If ‘Yes’, please specify the reason (please tick)
b. If ‘No’, please specify the reason (please tick)
Poor Living Conditions
Poor Working Conditions
Poor Salary
Relations with Employer
Others (please specify)
Expatriate Employees Working Condition 28
Yes No
Better salary
Better career prospects
Better working conditions
Others (please specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
28. Would you prefer to change jobs (Employers) without restrictions? (please tick as appropriate)
1. Did you seek another job in Bahrain?
2. Did present employer agree?
If ‘No’, What was the main reason? (please tick)
Expatriate Employees Working Condition 29
Yes No
Yes No
Yes No
Different Occupation
Working with competitor
Adhere to labour contract
Others (Please Specify)
Labour Market Regulatory AuthorityQuestionnaire for Employees
29. Other Observations and Notes
Thank you for your kind cooperation!
Best regards!Expatriate Employees Working Condition
30