NORTH TERMINAL
Arrivals guideInformation for arriving passengers
NORTH TERMINAL
Finding your way around
On-airport long stay car park buses
On-airport summer special car park buses
On-airport taxis
National Express & Oxford buses
National Express & Oxford buses
Off-airport car park buses & airline chauffeur vehicles
Off-airport car park buses
Hotel buses
Guest house buses
easyBus and staff car park X & Y buses
Metrobus
Metrobus
No service
No service
Charter buses
Charter buses
123456789
10111213141516
BUS STOPSInformation
FREE SHUTTLE2 minutes
WALK2 minutes
Please refer to the map overleaf for bus stop locations How to get to the Train station & South Terminal1 Proceed through Passport control,
Baggage reclaim & Customs2 After entering the Arrivals concourse,
take the lifts to Level 13 Board the FREE shuttle to the Train station
& South Terminal
Getting to North Terminal Departures1 Proceed through Passport control,
Baggage reclaim & Customs2 After entering the Arrivals concourse, use the lifts
and proceed to Level 2.
Getting to Bus and Coach stops1 Proceed through Passport control,
Baggage reclaim & Customs2 After entering the Arrivals concourse, exit the North
Terminal3 For bus stops 1-3, turn left– For bus stops 4 & 5, turn right– For bus stops 6-14, turn right and follow
the covered walkway – For bus stops 15 & 16, cross over the pedestrian
crossing and proceed to the drop off area.
NORTH TERMINAL
SOUTH TERMINAL
TRAIN STATION
Where are the nearest shops and restaurants?• There’s an M&S Simply Food and Costa Coffee*
located in the Arrivals concourse. In addition you will find Jamie’s Coffee in the atrium on Level 2. Also upstairs are Moneycorp, Excess Baggage, London News Company and Costa Coffee.
Where can I get a luggage trolley?• Luggage trolleys can be found outside
North Terminal by bus stop 3.
Where are the nearest toilets?• We’re transforming North Terminal and building more
toilets. In the meantime, toilets can be found in the following areas:
• Just before Passport control • Next to Costa Coffee in the Arrivals concourse • On Level 2 – Departures
SUMM
ER2015
NORTH TERMINAL
Your arrivals journey
PASSPORT CONTROL BAGGAGE RECLAIM (INTERNATIONAL) ARRIVALS CONCOURSE TERMINAL FORECOURT
For bus stop information please turn over
FlightConnections
1
7
2
3
4
5
6
Customs
Exit
Customs
Lifts
Lifts
Lifts
Lifts
Car rental
Taxis
Customs
Lifts
Lifts
Lifts
Lifts
Car rental
Taxis
Car park 5 andpick-up point
Car park 6
Drop-offarea
Bus stops 6-14
4-5
1-3
15-1
6
Baggage reclaim (via escalator, stairs or lift)
Baggage reclaim (via stairs or lift)
Lifts to:South TerminalTrain StationDepartures
Lifts to:South TerminalTrain StationDepartures
Domestic arrivalsArrivals gates Toilets (opening Winter 2015)Reclaim belts 8 & 9 ↓
International arrivals
Arrivals g
ates