Transcript
Page 1: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Marketing Automation

MISTAKESDraining Your Budget

10Viktor Nagornyy Business Guardian, ProjectArmy

Page 2: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

1. We have 45 minutes

2. Q&A during the last 15

minutes

3. The hashtag is #automating

4. Replay? Yes

Housekeeping

Page 3: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Marketing automation campaigns are NOT aligned with your business objectives.

Mistake #1

Page 4: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Wrong ROI

57%of marketers use response metrics (open rate, clickthrough rate, unsubscribe rate, etc.) to measure their marketing automation ROI.

Source: Marketing Automation Report

Page 5: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Pay Day

Pay toHubSpot

Memo Invoice

#1111

Two thousand three hundred and five subscribers

Jane Doe

2,305 subs

Page 6: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

You do not court your leads,

you push & try to sell.

Mistake #2

Page 7: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Page 8: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

The marketing focus needs to be on building relationships, and metrics need to expand beyond Return on Investment to include Return on Relationships.

Relationship

Ted Rubin @tedrubinAuthor of Return on Relationship

Page 9: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Automating everything without a second thought.

Mistake #3

Page 10: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Facebook

Source: Digital Buzz Blog 2012

70%Auto-posting to Facebook decreases likes & comments by

Page 11: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Auto DM

Source: Optify

245%Increase in unfollow rate when auto DM was used during a 2 week experiment.

Page 12: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Your marketing automation

stops with a sale.

Mistake #4

Page 13: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Cost of a B2B Lead

$65$45

$43

$35

Healthcare

HR

Tech

Marketing

Source: Madison Logic

Page 14: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

1

purchase

Repeat Customers

3

purchases 27% 54%chance for repeat business

chance for repeat business

Source: SumAll

Page 15: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

You let your leads cross a

broken bridge.

Mistake #5

Page 16: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Mental Disconnect

Point of

Entry

Landing Page

Conversion Funnel

Match

Broken

Value Proposition A Value Proposition B

Page 17: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Relevancy

Point of

Entry

Landing Page

Conversion Funnel

Match

Match

Value Proposition A Value Proposition A

Page 18: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Treating marketing

automation as an autopilot.

Mistake #6

Page 19: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Power Users

Page 20: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Power Conversions

1.8%

1.2%

VS

An average conversion of the total contact database into qualified leads per month.

Power Users (1+ hour per day)

Occasional Users (less than 1 hour per day)

Source: Eloqua

Page 21: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Not using marketing automation

tools to their full

advantage.

Mistake #7

Page 22: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

You’re not alone

75%

Source: 2011 Focus Survey

of survey respondents DO NOT use their marketing automation platform to their full potential.

Page 23: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Learn Your Platform

Actual email

Page 24: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

You do not follow up enough

or at all with your leads.

Mistake #8

Page 25: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

It takes 5

Source: National Sales Executive Association

80%of the sales are made on the 5th to 12th contact.

Page 26: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Yet

Source: National Sales Executive Association

48%of sales people never follow up with a prospect.

Page 27: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Remarketing

Source: SeeWhy

26%will return to buy when remarketed, with greatest impact within 12 hours of shopping cart abandonment.

Page 28: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

You are not feeding your marketing automation

beast enough content.

Mistake #9

Page 29: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Frequency

92%of companies who blogged multiple times a day acquired a customer through their blog.

Source: HubSpot State of Inbound Marketing, 2012

Page 30: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Marketing automation does NOT improve quality of marketing,

it improves efficiency of marketing

Mistake #10

Page 31: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Questions?If I do not answer your question, feel free to reach out on Twitter or email.

Q&A

Page 32: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

Viktor Nagornyy Business Guardian

Twitter @v1ktor

Email [email protected]

This presentation will be available on SlideShare

slideshare.com/ProjectArmy

Get in touch

Page 33: 10 Marketing Automation Mistakes Draining Your Budget

@v1ktor @projectarmy #automatingQuestions? Comments?

We provide affordable a la carte business services (website development and support, online marketing and other services) for small and mid-sized businesses to help them effectively compete in the marketplace without giving up an arm and a leg.

Visit www.ProjectArmy.net

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