E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 1 of 7
E-Lock Installation Reference Manual
1 Overview This document assumes that you have IT support/help available for installing the
software using Windows admin rights.
2 System Requirements
2.1 Supported OS
Windows 7 and above (Win 7, 8, 8.1 and 10)
2.2 Supported Browsers
Google Chrome v.50 and above
Mozilla Firefox v.47 and above
Internet Explorer 11 and above
Microsoft Edge v.38 and above
Opera v.43 and above
E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 2 of 7
3 Procedure to download and install E-Lock Client installer
3.1 Download E-Lock eLockClientNSDL.exe
Login to NSDL portal. Navigate to login page to download the client installer and
click the text “click here” (yellow highlighted)
3.2 Installation steps for Windows users
Download ELockNSDLClient.exe
Right click and select Run as administrator to initiate installation
A Windows Defender check turns up as below
E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 3 of 7
A prompt appears on the desktop with EULA. Click on “I agree”
Default location is C:\Program Files\E-Lock\SuperSigner PlusClient. Click on
Install
E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 4 of 7
A message appears asking to close all web browsers for first time users and for
repeat users, the message asks to close all web browsers and SignApp application
E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 5 of 7
Click Close when done
Restart the Computer
E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 6 of 7
4 Procedure to uninstall E-Lock SuperSigner PlusClient
Go to start Menu and Cick E-lock SuperSigner Plus Client and then click on
Uninstall
E-Lock Installation Reference Manual
E-Lock Version 3.0.3 CONFIDENTIAL Page 7 of 7
5 Procedure to Restart E-Lock SuperSigner PlusClient
When on logon Certificate selection box is not appearing then try restarting the E-Lock
Super Signer Client