The People Behind Your Payments

September 15th, 2010

Litle & Co.

About Litle & Co.

Leading financial technology company One of the largest, private, non-bank

proprietary processing platforms serving the card-not-present marketplace

Client-obsessed, success culture Recognized for growth, technology and

exemplary customer service: 2010 Stevie Award for Excellence in eCommerce Customer Service 2010 #5 Boston Business Journal’s Annual Pacesetters based on

revenue growth 2009 Net Promoter Score (NPS) 73 creates kindred spirit with global

customer-obsessed cultures such as Amazon.com, Apple and Nike 2008 #8 on Entrepreneur Magazine’s 100 Fast-Growth American

Companies 2006 CIO 100 Award for agile software deployment methodology 2006 #1 on Inc 500

About Litle & Co.—Facts

Facts

• Fully redundant processing centers in Lowell, MA and Denver, CO

• Maintain direct connections to the Card Associations, underwrite our own risk and have built, own and continue to maintain our primary processing platform

• Specific expertise in card-not-present transactions; deep knowledge of Best Practices, Card Association Regulations and PCI and Data Security requirements

• Strategic client adoption – we serve few with exceptional service

About Litle—Focused Universe

Online & Recurring Services Merchants:

- Recurring products

- Publishing & Electronic Media

- Online Bill Payers

Direct Response Merchants:TV, Print & Radio

direct-to-consumer

Internet/Multichannel:- Internet Pure Plays

- Catalogers

- Online Retailers

Sample Clients

Excellence for a Few. Connecting & Creating Value for All.

Industry-Leading Reporting and Analytics

Customizable dashboards enable data views relevant to you

Leverage data trends to solve business problems and to help focus you on revenue creation opportunities

Benchmarking allows merchants to compare data against “like-merchant” data (e.g. market-segment specific, size etc.)

Culminating in Leading Solutions

PCI and Data Security

• Paramount to our customers. Safeguards their relationships with consumers.

• Growing momentum behind Tokenization—reduces PCI scope and breach liability

• Highly-relevant to Cloud/SaaS, and all recurring and e-commerce models broadly

• One of few fully-integrated Tokenization-Processing Platforms, Litle Vault, launching formally this month

• Product Manager Osman Perksoy explains

Tokenization Overview

• What is tokenization?

• Benefits of tokenization

• Litle Vault Product Description

Tokenization

Tokenization replaces the card account info with service provider generated tokens.

Tokens can be used in place of card numbers by all systems.

Provides security for data in-transit, at-rest and while data is in-use.

Order Entry

Finance Accounting

CRM

Chargeback Processing

Back Office

DB DBVT / Call Center

Online

Gateway/Processor

Tokenization Service Provider

DB

Merchant Systems

Benefits of Tokenization Technology

Reduced exposure to sensitive card data helps with reducing the PCI scope.

Tokens are valid only for the registered merchants.

Unlike card account numbers tokens are useless to unauthorized parties.

With a hosted PayPage application, tokenization can eliminate the exposure of the card numbers in merchant systems.

Litle Vault Product Description

• Litle Vault is an integrated tokenization service delivered through the Litle Payment Processing Platform.

• Merchants enabled for the tokenization service can use tokens anywhere the card numbers are used in the Litle Platform.

• A token that is valid only for authorized registrants is returned when a card number is registered with the Litle Vault.

Litle Vault Product Description

• The acquired tokens can be used in place of the card numbers in all transactions that are exchanged between the merchants and Litle.

• Tokens can be shared across multiple merchants or across multiple fulfillers/service providers for the same merchant.

• Unique tokens can be generated for specified merchants or merchant-presenter pairs.

Litle Vault

Merchant AssociationsCardholderConsumer

DB DB DB

Account #Account # Account # Account #

Token

Acquirer / Processor

DB

Issuer

Litle Vault with Pay Page

Merchant

IssuerAcquirer / Processor Associations

CardholderConsumer

DB DB DB

Account # Account #Token

Litle Hosted PayPage

Account #

Token

DB

Litle Vault Product Details

• For minimal merchant impact, Litle tokens preserve the card number format.

• Tokens are same length as the card numbers, they are all digits with the last four digits identical to the credit cards.

• The BIN digits of the card number are provided in a separate field in all messages that contain a token.

• Litle Tokens comply with a checksum algorithm for easy detection of typing errors.

16 digits 15 digits

Card Number xxxx xxxx xxxx nnnn xxxx xxxxxx xnnnn

Litle Token yyyy yyyy yyyy nnnn yyyy yyyyyy ynnnn

Litle Vault Product Details

• Litle Tokens are generated from a set of numbers outside of the credit cards to prevent unintended use of a token as a card number, or vice versa.

• The merchant is provided with a token admin account that provides access to the actual card numbers for certain back end processing functions (chargebacks, accounting, etc.).

• Bulk extract function enables exporting of the card number-to-token mappings in an encrypted file on merchant’s request. Eliminates merchant lock-in.

Litle Vault Product Details

• Account Updater function is supported with tokens. A new token is returned, if the card number has been updated.

• Even though not in PCI scope, e-Check account number tokenization is provided for additional security.

• When used together Litle PayPage & Vault can eliminate the merchant exposure to sensitive cardholder data and can significantly reduce merchant PCI scope.

Concluding Remarks

• Card data breaches are common and very costly to deal with.

• All merchants carry liability, any merchant can be a victim.

• Litle Vault & PayPage provide a comprehensive, easy-to-integrate solution to protect against card data breaches.

• Litle Vault can reduce your PCI scope and related compliance costs significantly.

• Please contact Litle & Co. for a copy of Vault ROI Calculator.

Questions? Thank You!

Matt McDowellDirector, Internet & Online RetailLitle & Co.330-714-2545mmcdowell@litle.com