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Zultys Technologies771 Vaqueros AvenueSunnyvale CA 94085
USATel: +1-408-328-0450
Fax: +1-408-328-0451www.zultys.com
Device Management on the MX250
A brief introduction
January 2004 Device Management on the MX250 2
Managed vs. Unmanaged
• Phones and soft phones are devices• Managed devices
– added to the MX by an administrator– configuration can be controlled from MX– software can be updated from MX
• Unmanaged devices– registered to a user’s SIP address or extension– not added by an administrator– configuration not controlled by MX– software not updated by MX
January 2004 Device Management on the MX250 3
Managed Devices — Mechanism
• Administrator adds device (phone) in Admin UI• Admin UI automatically creates a configuration file
– file is identified by MAC address of device
• File is saved on a TFTP server• Device obtains its address using DHCP• DHCP server provides address of TFTP server• Device reads configuration file on boot up
– downloads from TFTP server
January 2004 Device Management on the MX250 4
Deployment Possibilities
• DHCP server internal or external to MX250– MX250 can supply IP addresses for PCs and phones
• TFTP server internal or external to the MX250– holds configuration files and software
January 2004 Device Management on the MX250 5
Internal DHCP and TFTP Servers
ZIP 4x4
COL-ACT-STA-
1 2 3 4 5 6 7 8 9101112HS1 HS2 OK1 OK2 PS
CONSOLE
ZIP 2 ZIP 4x4 ZIP 2
MX DHCP Server MX TFTP ServerMX250
Switch
1) DHCP request
1
2
2) DHCP response(specifies address of TFTP server)
3
3) TFTP request
4) TFTP response(retrieve configuration file)
5) SIP Registration (identifies device to MX250)
4
5
Administrator selects TFTP and DHCP servers to be internal to MX250
January 2004 Device Management on the MX250 6
ZIP 4x4
COL-ACT-STA-
1 2 3 4 5 6 7 8 9101112HS1 HS2 OK1 OK2 PS
CONSOLE
ZIP 2 ZIP 4x4 ZIP 2
External DHCP and TFTP Servers
MX250
Switch
TFTP Server
DHCP Server
5) TFTP request5
4) DHCP response(specifies address
of TFTP server)
4
6) TFTP response(configuration file)
6
7) SIP registration
7
1) Administrator selects TFTP and DHCP servers to be external to MX250
3) DHCP request
3
2) MX250 sends configuration files to external TFTP server
2
January 2004 Device Management on the MX250 7
Managing Devices at Remote Site
• Remote site may have its own DHCP server• Site may also have a TFTP server• DHCP server will provide invalid TFTP address
– phone at remote site would not get its configuration– phone would be unmanaged by Admin UI
• Overcome by using TFTP override• Fix address of TFTP server on phone
– ignores address provided by DHCP server
January 2004 Device Management on the MX250 8
Main siteRemote site
Router
COL-ACT-STA-
1 2 3 4 5 6 7 8 9101112HS1 HS2 OK1 OK2 PS
CONSOLE
ZIP 2 ZIP 4x4
MX250
DHCPServer
TFTPServer
COL-ACT-STA-
123456789101112HS1HS2OK1OK2PS
CONSOLE
ZIP 2 ZIP 4x4
Router
TFTP Override
Switch
TFTPServer
DHCPServer
Switch
1) DHCP request
2) DHCP response(specifies TFTP server)
3) TFTP request(uses server specified by admin)4) TFTP response(configuration file)
5) SIP registration
1
23
4
5
Phone at remote site uses TFTP override– phone ignores address of TFTP server received by DHCP– uses fixed IP address of TFTP server set by Admin UI
Two sites with unique IP address
rangesFull IP connectivity between sites using
routers
Each site has its own TFTP server