Product GuideSYSTEMS AND RESOURCE MANAGEMENT

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Novell® ZENworks® 7.2Linux ManagementMaking Your Linux* Resources More Automated, Intelligent and Efficient

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Novell ZENworks 7.2 Linux Management

2 . . . . . Automate Linux Managementfrom a Central Location

2 . . . . . Help Linux AdministratorsWork Smarter with Policy-Driven Automation

3 . . . . . Gain Centralized Control of Linux Servers and Workstations

4 . . . . . Enjoy ComprehensiveManagement from theDesktop to the Data Center

5 . . . . . Centralize Control of Your Linux Systems

6 . . . . . Cut Costs and BoostProductivity

7 . . . . . Keep Your Enterprise Secure

8 . . . . . Maintain Freedom to Choose

9 . . . . . Get Linux Support When and How You Need It

10 . . . . . Discover Enterprise LinuxManagement from theLeader in Linux

Table of Contents:

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Automate Linux Management from a Central Location

Ask any IT professional why Linux* hasachieved such rapid acceptance in enterpriseenvironments. They’ll likely explain how the greater efficiency, choice and value of Linux are opening new possibilities fortheir businesses.

But managing enterprise Linux environmentsalso presents its own set of unique chal-lenges. How do you keep up with the shortdevelopment cycles and important updatesthat often characterize open source software?How can you automate and unify the deploy-ment and management of all your Linuxresources—especially in the face of rapidLinux adoption? And where can you find anintelligent, enterprise-ready Linux manage-ment solution that provides software packagedependency analysis, conflict resolution andother advanced capabilities?

The solution is simple. Novell® ZENworks®

Linux Management offers you all the tools andcapabilities you need to extend enterprise-class resource management to yourdistributed Linux systems—efficiently and cost effectively.

Help Linux Administrators Work Smarter with Policy-Driven AutomationNovell ZENworks Linux Management is theonly Linux management solution that usesPolicy-Driven Automation to deploy, manageand maintain Linux resources. From a central,intuitive Web console, you simply definebusiness processes and policies once andthen automatically apply them to Linux work-stations and servers across your enterprise.This powerful solution makes it easy to createcustom policies to control Linux systemsthroughout their lifecycles, including deviceconfiguration and lockdown, imaging,remote management, inventory and software management.

Policy-Driven Automation helps you savetime while eliminating the mistakes causedby manual administration. Equally important,it allows you to keep your IT resourcesfocused on more strategic tasks and initiatives.

Novell ZENworks LinuxManagement providesmarket-leading changeand configurationmanagement tools.These tools allow you to consolidate ongoingresource managementtasks and reduce Linuxworkstation and servermanagement costs.

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Novell ZENworks 7.2 Linux Management www.novell.com

Gain Centralized Control ofLinux Servers and WorkstationsNovell ZENworks Linux Management istoday’s most powerful and flexible Linuxsoftware management solution. With it, you gain centralized control across Linux

software configurations—from servers toworkstations. This control makes it easy to configure, update, secure and manage your Linux systems from a central location—and to streamline the deployment and inte-gration of Novell Linux Desktop into your existing environment.

“As Linux continuespenetrating the enterprise,software necessary tomanage Linux becomesmore important, and it ishelpful when a vendorknown for this type ofsystem managementprovides capabilities for managing emergingtechnology. WithZENworks LinuxManagement, Novellcontinues to provide asuite of products thatmeets a broad spectrumof customer needs.”

Fred BroussardSenior AnalystIDC

Figure 1. An intuitive Web console simplifies the process of creating reusable policies.

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Enjoy ComprehensiveManagement from the Desktopto the Data Center

The Novell ZENworks Suite, which includesZENworks Linux Management, is the tech-nology foundation for the award-winningResource Management solution. This best-in-class solution sets the standard for:

Security. Minimize security risks posed byhackers, viruses and spyware. ZENworkshelps you measure, mitigate, audit anddefend all your enterprise resources.Choice. Manage your diverse systems as one cohesive environment. ZENworkssupports NetWare®, Microsoft* Windows*,

Novell Open Enterprise Server, SUSE® LinuxEnterprise Server, Novell Linux Desktop,Red Hat* Enterprise Linux, Palm OS*,Windows CE, Pocket PC and RIM*BlackBerry* platforms using NovelleDirectory™ or Microsoft Active Directory*.Reliability. Build and maintain a stable,predictable environment to ensure businessavailability. Forty million users rely onenvironments managed by ZENworks every day.Value. Cut management time and expense.IT productivity increases by an average of 45 percent after a Novell ZENworksdeployment, resulting in an average three-year cost savings of close to US$1.1 million.†

Helpdesk staff can quicklyassist Linux desktop userswith an intuitive Web-based interface coupledwith secure remotecontrol and delegatedadministration features.

Novell ZENworks Linux Management can help you:

Reduce the total cost of managing Linux systemsMaintain systemupdates and patchesfor tighter securityEnsure correct, on-timeexecution of changesImprove IT staffproductivityGain centralizedcontrol of Linux servers and desktops,reducing the need for IT staff travel

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

† “Determining the Return on Investment fromDeploying Consolidated IT Resource Management”,IDC White Paper, May 2006

Figure 2. Novell ZENworks Suite leverages device and resource identities to dynamically manage your network,helping you get the most from your enterprise assets throughout their lifecycles.

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Novell ZENworks 7.2 Linux Management www.novell.com

Centralize Control of Your Linux Systems

Centralized control is a prerequisite foradministrative consistency and enterprise-wide availability. Novell ZENworks LinuxManagement allows you to take control ofyour Linux environment:

Device lockdown and configuration.Use ZENworks Linux Management to keepdevices secure and stable through central-ized policies that can control the look andfeel of a Linux desktop or simplify the man-agement of configuration files. Advancedpolicies allow you to control settings for

workstations, servers and popular Linux-compatible applications like MozillaFirefox* or Novell Evolution™.Centralized logging and monitoring.Stay up to date with logged events ondistributed Linux workstations and servers.ZENworks Linux Management provideseasy-to-use administration with visualstatus indicators showing whetherZENworks operations were successful or not—letting you know if a device ishealthy or if it requires attention.Secure remote control. Connect andcontrol Linux workstations and serverseasily and securely using ZENworks LinuxManagement.

“IDC found that the IT productivity of thecompanies surveyed rose by an average of45% after deployingZENworks, resulting in an average annual costsavings over a three-year period of close to US$1.1 million. When normalized forcompany size, the savings amounted to US$14,816per 100 users.”

IDC“Determining the Return onInvestment from DeployingConsolidated IT ResourceManagement” May 2006

Figure 3. Keep systems up to date with policies that execute scripts, binary files or Java files on the schedule you define.

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Cut Costs and BoostProductivity

Corporate IT departments are constantlyasked to do more with less. With NovellZENworks Linux Management, you can dra-matically reduce the time it takes to provisionand configure Linux servers and desktopscompared to manual management processes.Here are several ways ZENworks LinuxManagement helps you work smarter:

Software management. Rely on ZENworksLinux Management to significantly reducethe time and risk of managing continuousupdates to software and security packages.At the same time, it resolves versioningconflicts to keep your Linux resourcesstable and secure. The solution makes it easy to schedule deployments andinstallations for off-hours or over week-ends—and fully automates the process.Software dependency resolution.ZENworks Linux Management simplifiesdependency resolution for your Linuxdeployment. ZENworks uses its centralpackage repository to resolve and deliverany RPMs that are required by the installing

packages. You can also perform a “dryrun” of packages to identify any potentialconflicts before attempting installs.Software package rollback. Keep youroptions open with ZENworks LinuxManagement. It carefully tracks packagedeployment, so you always have the option of quickly reverting to a previouspackage version.Policy-driven configuration. UseZENworks Linux Management to centrallydefine application configurations—andthen distribute and enforce them across all your Linux servers and workstations.Rapid Linux migration. Simplify theprocess of migrating devices to Linux and deploying new Linux devices usingZENworks Linux Management. It allows you to perform imaging and Linux OSdeployment in a pre-boot executionenvironment (PXE).Enforcement of packages. Gain assur-ance of package delivery and reliability.Packages delivered via ZENworks LinuxManagement are monitored and enforcedto ensure that packages you want on aserver or workstation stay on that server or workstation.

“[Novell] ZENworks LinuxManagement has helpedus eliminate most of thetime required for manag-ing Linux workstations.”

Dan AnolikCM Architect, Software EngineeringIDC

From a central location,you can easily lock downand control your serverresources, manage serv-er configuration files anduse advanced policies tocontrol server settingsand popular applications.

Real Linux Management for Linux AdministratorsYou deserve an authentic Linux management solution—not a product pretending to beLinux-friendly, or one that requires you to work within an unfamiliar management paradigm.

Novell ZENworks Linux Management offers you more choice, flexibility and control overyour Linux environment. With ZENworks Linux Management, you don’t have to run extraMicrosoft Windows servers or Internet Explorer to manage your Linux systems. You canmanage them from a standard Web browser or through a powerful command-line inter-face. Exercise new levels of flexible control over your update infrastructure by groupingservers, blades and desktop machines to match your requirements. You can even applyupdates from many different update services, including update.novell.com.

Novell leads the Linux developer community as the single largest contributor of opensource enhancements. ZENworks Linux Management combines the extensive workstationand server development experience of the SUSE Linux Enterprise team with the unmatchedknowledge of the Novell System and Resource Management team. This unique blend ofLinux knowledge and resource management expertise translates directly into the mostcomplete and effective Linux management solution in the industry.

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Novell ZENworks 7.2 Linux Management www.novell.com

Keep Your Enterprise Secure

Even while it reduces the time and complexityinvolved in managing continuous updates,Novell ZENworks Linux Management deliversstrong security. Here are several ways thisaward-winning systems management toolkeeps your Linux resources stable and secure:

Inventory. Novell ZENworks Linux Manage-ment inspects each workstation and serverand uploads inventory data to the centralZENworks database. The administrator canquickly determine the system type andassociated hardware and software detailson each device. Automatic updates. After downloading thelatest server software updates, let ZENworksLinux Management automatically installthem across your enterprise. Supportedupdates include SUSE Linux Enterprise

Server 10, SUSE Linux Enterprise Desktop10 as well as support for Red Hat Networksand YUM repositories.Software dependency resolution. LetZENworks Linux Management figure out allpackage requirements prior to installation. It can analyze package dependencies in a dry run of the install and alert you topotential conflicts before the installationprocess begins. ZENworks can thenresolve missing or conflicting dependenciesin the central package repository andupdate devices automatically if adependency is found.Reporting. View information on managedsystems using the in-the-box reportingengine. Simply choose the type ofinformation you need—such as successfulsoftware deployments over the past 24 hours or the bundle history of a particulardevice—to gain insightful reports.

“A single consolemanagement productsuch as ZENworks 7 thatallows you to manageboth Windows and Linuxassets allows you to gain the benefits ofcentralized administrationon both platforms, andreduces your TCO andmanagement overheadconsiderably. You don’thave to treat both plat-forms as if they are livingon separate islands.”

Jason PerlowSenior Systems ArchitectUnisys Open Source Solutions Group

Figure 4. Automated hardware and software inventory gathering and reporting make it easy to view the deviceconfigurations used in your environment. A quick summary is available for each device as “Printable Inventory,”with hardware- and software-specific drill-down details also available.

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Novell also offerscomprehensive self-support options. For moredetailed information aboutLinux support offeringsfrom Novell, visit:http://support.novell.com/linux

Maintain Freedom to ChooseLinux-based computing is defined by effici-ency, choice and value—and so is NovellZENworks Linux Management. Here areseveral ways ZENworks Linux Managementcan help you keep your options open:

Manage popular Linux distributions.Enjoy support for Red Hat Enterprise Linux,SUSE Linux Enterprise Server, Novell OpenEnterprise Server and Novell Linux Desktop.Use Web-based or command-lineadministration. Choose from an intuitive

Web console or a powerful command lineinterface. Both of these options allow you tocentrally configure and distribute softwareselections and organize groups of machinesfor installations and updates.Stay organized with custom catalogs.Easily organize available Linux software intological catalogs that match the way yourcompany does business. This includesdefining unique catalogs of applications,tools and designated platforms that include both internally developed andcustom packages.

Figure 5. Easily select and customize report queries using the Web administration console.

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Novell ZENworks 7.2 Linux Management www.novell.com

Novell is a partner youcan trust to help youautomate Linux resourcemanagement from the workstation to the data center—so you can advance yourenterprise Linux strategy with confidence.

Get Linux Support When and How You Need It

Novell ZENworks Linux Management offersindispensable advantages through automation.But for Linux to be a viable option for yourenterprise, it must be paired with compre-hensive support. Novell Global Services andSupport helps you maximize the potential of Linux via a full range of Novell supportservices tailored to your network, needs andbudget. Novell experts deliver 24x7x365ZENworks and Linux support worldwide via the following support options:

Novell Premium ServiceSM. PremiumService is the highest level of customized

service, with benefits like call-centeraccess, minimal response time, accountmanagement, support tools and trainingofferings.Novell IT Services. Novell expertsproactively monitor and manage yourNovell technologies, freeing up your IT stafffor more strategic and profitable projects.Novell Tech Select Service. This servicecombines powerful technical tools,evaluation software, expanded licensing,exclusive training materials and threetechnical support incidents (ideal for small- and medium-sized businesses).

Incident support can also be purchased onan as-needed basis.

Figure 6. The Web-based ZENworks Control Center console allows you to manage your environment from anylocation. View detailed information on devices, packages, policies and reports in a single, easy-to-use interface.

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Discover Enterprise LinuxManagement from the Leader in LinuxNovell is ready to help you maximize thevalue and potential of Linux and opensource software in your enterprise with a fullstack of Linux services, including industry-leading training, certification and supportprograms. Today, Novell supports more than1 million managed Linux systems and offersa complete range of market-leading Linuxcapabilities and solutions—from desktop to data center.

Linux is a focal point of the Novell vision and technology roadmap. That’s why Novellcontinues to back Linux with extensive invest-ments in research, product development and open source community participation.Novell is a partner you can trust to help you automate Linux resource management,so you can advance your enterprise Linuxstrategy with confidence.

To learn more, visit www.novell.com/zenworks today.

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Novell ZENworks 7.2 Linux Management www.novell.com

Key FeaturesNovell ZENworks 7 Novell ZENworks 7.2Linux Management Linux Management

Policy-Driven Automation � �

Manages only a Red Hat Linux environment �

Manages only a SUSE Linux Enterprise environment � �

Manages a mixed Linux environment � �(SUSE Linux Enterprise and Red Hat)

SUSE Linux Enterprise Server 10 support �(x86 and x86_64)

Package management support for SUSE Linux Enterprise Server 10 on PPC �

Package management support for SUSE Linux Enterprise Server 10 on Itanium �

Package management support for SUSE Linux Enterprise Server 10 on zSeries �

SUSE Linux Enterprise Desktop 10 support �

SUSE Linux Enterprise Server 9 support � �

Novell Open Enterprise Server support � �

Novell Linux Desktop 9 support � �

Desktop lockdown policies � �

SUSE Linux Enterprise Desktop 10 policy �

Novell Linux Desktop policy � �

Mozilla Firefox policy � �

Remote execute policy � �

Text file policy � �

Secure remote control � �

Simplified client GUI—updater, installer, remover �

Firewall friendly � �

Application management � �

Dedicated ZENworks repository � �

Imaging based on SUSE Linux Enterprise Server 9 �

Imaging based on SUSE Linux Enterprise Server 10 (improved driver support) �

Reporting and querying � �

Hardware and software inventory � �

Simplified detail view for inventory �

Automated patch management � �

Advanced, automated software management � �

Software dependency resolution � �

Organize with bundles and catalogs � �

File bundles for additional distribution options �

Automatic updates � �

Customizable software library � �

Software package rollback � �

Package locking on devices �

Bundle locking for improved version management �

Global setting configuration for device agents �

View available updates for devices in ZENworks Control Center �

Integration with Novell Customer Center �

KEY: � Yes � New

464-001027-001 | 05/07 | © 2007 Novell, Inc. All rights reserved. Novell, the Novell logo, the N logo, NetWare, SUSE and ZENworksare registered trademarks; eDirectory and Evolution are trademarks; and Premium Service is a service mark of Novell, Inc. in theUnited States and other countries.

*Linux is a registered trademark of Linus Torvalds. All other third-party trademarks are the property of their respective owners.

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