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ZantazEASGettingStartedGuideforEmoryGLOSSARYZantaz:ThenameofthecompanythatownsEAS.EAS(EnterpriseArchivingSolution):ThenameoftheproductthatEmoryusesforitsExchangeemail
archiving.EASClient:TheclientthatOutlookuserscaninstalltoperformarchive‐relatedtasks.EEC(EASEntourageClient):TheclientthatEntourageuserscaninstalltoperformarchive‐relatedtasks.
OWA(OutlookWebAccess):Theweb‐basedversionofOutlookthatExchangeuserscanusetoperformarchiverelatedtasks.Thisislocatedathttps://owa.emory.eduforEmoryUniversityusersandhttps://ehcowa.emory.eduforEmoryHealthCareusers.
EWA(EASWebAccess):Theweb‐basedaccesstoauser’sEASarchives.Thisislocatedathttps://eas.emory.edu.Stub/Shortcut:Astub(alsocalledashortcut)replacessomearchivedmessagesbasedonthe
qualificationsinthe“EASArchivingPolicies”section(foundbelow.)Astub/shortcutcontainsthetextoftheoriginalmessage(inRichTextFormat.)Iftheoriginalmessagecontainedattachmentsthentheyarereferencedbynameandsizeinthestub.Theattachmentsareaccessedbyretrievingorrestoringthe
archivedmessage.AstubcanbeidentifiedinOutlookorOWAbytheicondisplayed.Theiconissimilartoaregularmessagebuthasanarrowinthelowerlefthandcorner(muchlikeashortcutinaWindowsoperatingsystem.)
Open/Preview/Retrieve:Opening(OutlookwithEASClientorOWA)orPreviewing(EntouragewithEEC)astubbedmessagewillretrievethefullmessage(withattachments)backfromtheEASarchives.Thisisatemporaryrenderingofthemessageanddoesnotaffectauser’sExchangemailboxsize.InOutlook
(withEASClientinstalled)orOWAthiscanbedonebysimplydouble‐clickingonamessage.Restore:Restoringamessage(OutlookwithEASClientandEntouragewithEEC)willrestorethemessagefromtheEASarchivesandreplacethestubthatwasinauser’smailboxwiththefullversionofthe
message(withattachments.)
EASARCHIVINGPOLICIESTheEASarchivingpoliciesarebasedontwothings:MessageClasses(i.e.Emailmessage,Calendaritem,Contacts,etc.)andAge.
• Messages7daysoldorolderthatare>1MBintotalsizearestubbed.
• Messages30daysoldandolderareallstubbed,regardlessofsize.
• Messages180daysoldandolderareplacedintothearchivesonly.TherewillbenostubormessageleftbehindintheExchangemailbox.Theseitemsareaccessiblebysearchingorby
browsingyourarchivesinEWA.
• Calendaritemstakeonthesamepoliciesasmessages.
• EASwillnotstubContacts,Notes,orDistributionLists
WORKINGWITHSTUBS/SHORTCUTS• Astubicon
• AstubinthemessagelistinOWA
• AstubbedmessageinthepreviewpaneinOWA
• Astubbedmessagethathasbeenretrieved.
CLIENTS
EASClient(withOutlook)Whenanonstubbeditemisselected,theEAStoolbarwilldisplaythefollowingoptions:
.ArchiveNow:Thisisalsoknownason‐demandarchiving.Clickingthisbuttonafterselectinganon‐
stubbedmessagewillcausetheEASsystemtoarchiveandstub/shortcutthemessage.Theon‐demandtaskpollsfornewon‐demandarchiveworkitemsevery10secondsbutitmaytakeupto1minuteforthestubtoappearinauser’smailbox(especiallyiftheyarerunningcachedmode.)
Search:ThisbuttonwillbringuptheEASSearchwindow(shownbelow.)Fromhere,ausercansearcharchivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)
Sync:ThisbuttonrepresentsthatEASOfflineSynchasbeenactivatedforaclientinstall.EASOffline
Syncautomaticallydownloadsandstoreslocallythefullmessagesthatarerepresentedbystubs/shortcutsinauser’smailbox.EASOfflineSyncfunctionssimilarlytoOutlookinCachedMode.Ifforsomereasonthearchivedcontentwasnotavailablefromtheserver(i.e.networkoutageornetwork
cableunplugged)theuserwouldstillbeabletoretrievethearchivedcontent.ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.ThishelpguidedetailshowtoperformbasicEASfunctionality.AlthoughthehelpguidereferencesthatitisforOutlook2003itisapplicablefor
bothOutlook2003andOutlook2007installations.
Whenastubbeditemisselected,theEAStoolbarwilldisplaythefollowingoptions:
Open/Preview:Openingastubbedmessagewillretrievethefullmessage(withattachments)backfromtheEASarchives.Thisisatemporaryrenderingofthemessageanddoesnotaffectauser’sExchange
mailboxsize.InOutlook(withEASClientinstalled)thiscanbedonebysimplydouble‐clickingonamessage.Restore:Restoringamessagewillreplacethestubthatwasinauser’smailboxwiththefullversionof
themessage(withattachments)fromtheEASarchives.Thefullmessagewillremainintheuser’sexchangemailboxuntilpolicydictatesthatitbestubbedormovedintothearchivesonly,oruntilauser
selectsthemessageandclicksArchiveNow.Delete:Deleting(throughtheEASdeletebutton,asopposedtotheOutlookdeletebutton)willcausetheitemtobedeletedfromtheuser’sExchangemailboxaswellasfromtheuser’sEASarchives.Ifthis
buttonispressedtheitemWILLNOTbeplacedintheDeletedItemsfolder,butwillbedeletedimmediately.FormostusersitwillbemoreappropriatetousetheOutlookdeletebuttoninstead.
Search:ThisbuttonwillbringuptheEASSearchwindow(shownabove.)Fromhere,ausercansearcharchivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)Sync:ThisbuttonrepresentsthatEASOfflineSynchasbeenactivatedforaclientinstall.EASOffline
Syncautomaticallydownloadsandstoreslocallythefullmessagesthatarerepresentedbystubs/shortcutsinauser’smailbox.EASOfflineSyncfunctionssimilarlytoOutlookinCachedMode.Ifforsomereasonthearchivedcontentwasnotavailablefromtheserver(i.e.networkoutageornetwork
cableunplugged)theuserwouldstillbeabletoretrievethearchivedcontent.ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.ThishelpguidedetailshowtoperformbasicEASfunctionality.AlthoughthehelpguidereferencesthatitisforOutlook2003itisapplicablefor
bothOutlook2003andOutlook2007installations.
OWAwithEASBasicEASfunctionalityisalreadybuiltintoOutlookWebAccess(OWA)andisavailableuponlogon.FromOWAyoucanSearcharchivedcontent,Openarchivedcontent,andArchiveitemsyouwishtobestubbed.
Whenanonstubbeditemisselected,theEAStoolbarwilldisplaythefollowingoptions:
ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.Thishelpguidedetailshowtoperform
basicEASfunctionality.ArchiveNow:Thisisalsoknownason‐demandarchiving.Clickingthisbuttonafterselectinganon‐stubbedmessagewillcausetheEASsystemtoarchiveandstub/shortcutthemessage.Theon‐demand
taskpollsfornewon‐demandarchiveworkitemsevery10secondsbutitmaytakeupto1minuteforthestubtoappearinauser’smailbox.Search:ThisbuttonwillbringuptheEASSearchwindow(shownbelow.)Fromhere,ausercansearch
archivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)
Whenastubbeditemisselected,theEAStoolbarwilldisplaythefollowingoptions:
ArchiveHelp:Thisbuttonpullsupasmallhelpguideforusers.ThishelpguidedetailshowtoperformbasicEASfunctionality.
Open/Preview:Openingastubbedmessagewillretrievethefullmessage(withattachments)backfromtheEASarchives.Thisisatemporaryrenderingofthemessageanddoesnotaffectauser’sExchangemailboxsize.InOutlook(withEASClientinstalled)thiscanbedonebysimplydouble‐clickingona
message.Search:ThisbuttonwillbringuptheEASSearchwindow(shownabove.)Fromhere,ausercansearcharchivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)
EASENTOURAGECLIENT(EEC)
SettingupandWorkingwithEECAfteryoudownloadandinstalltheclienttherewillbeashortcutplacedonyourdesktop.Thefirsttime
yourunthisprogramyouwillseeascreenlikethefollowing:
YouwillneedtoentertheEECServerURL(eas.emory.edu),checktheUseSSLcheckbox,andselectthe
appropriateTimeZone.WhenyouhavedonethisclicktheTestConnectionbutton.Youshouldgetascreenbackthatlookslikethefollowing:
YoucanthenclicktheOKbutton,whichwillfullyconnecttheEECclientanddisplaythemainEECtoolbar(shownbelow):
Open/Preview:Openingastubbedmessagewillretrievethefullmessage(withattachments)backfromtheEASarchives.Thisisatemporaryrenderingofthemessageanddoesnotaffectauser’sExchangemailboxsize.
Search:ThisbuttonwillbringuptheEASSearchwindow.Fromhere,ausercansearcharchivedcontent(boththeirsandcontentbelongingtoothersthattheuserhaspermissionsto.)Archive:Thisisalsoknownason‐demandarchiving.Clickingthisbuttonafterselectinganon‐stubbed
messagewillcausetheEASsystemtoarchiveandstub/shortcutthemessage.Theon‐demandtaskpollsfornewon‐demandarchiveworkitemsevery10secondsbutitmaytakeupto1minuteforthestubtoappearinauser’smailbox.
Actions:Thismenudisplaystheactionsausercantakeonitems.Theactionsinclude:Reply,ReplyAll,Forward,andRestore.
EASWEBACCESS(EWA)EWAisawebinterface,accessibleathttps://eas.emory.eduthatallowsuserstobrosetheirarchived
content.Thiscanbedonebyfolderstructureorbysearch.
LoggingintoEWAWhenyouloginyoumustsupplyyourusername(includingdomainname.)Instructionsfordoingthisarelocatedontheloginpage.YouwillusetheloginyouusetoaccessOWA.
EWAMainPageOnceyouhaveloggedintoEWAyouwillseeapagelikethefollowing.Fromhereyoucanbrowseyourarchivedcontent.YouwillnoticethateventhoughnoteverythinginyourExchangemailboxisstubbed,
thatitemspresentforatleast24hoursareavailableforviewinghere.
Ifyouwanttoperformsomemessagingfunctionality(i.e.Forward,Reply,etc.)withthemessageslistedhereyoucanclickontheenvelopeicon(boxedinthepictureabove)inthecenterpane.Thiswill
downloadthefullmessagefromtheEASarchives(youwillneedamessagingprogram(suchasOutlookorEntourage)toviewandperformfunctionalityontheitem.
Manyusersmaywishtochange/configurethedefaultoptionsthataresetinEWA.TheoptionspageisaccessiblebyclickingonOptionsonthebottomleftcorneroftheEWAmainpage.