YW Financial Coaching Program

Heidi Tippetts

Financial Coach

How coaching is delivered

Host Site (Place-Based) Family Financial Centers

Began in January 2011 One coach that provided

coaching mainly to IDA participants

Education & Benefit Screenings

Implemented fall, 2011 Two coaches that

provided services to population of the partner

“Bundles” services for additional effectiveness

Access services at any point in the continuum

©2012 YWCA of Metropolitan Dallas (YW). All rights reserved.

{Specialized Financial Coaching helps individuals reach asset goals}

YW’s Approach to Moving Families Out of Poverty

©2012 YWCA of Metropolitan Dallas (YW). All rights reserved.

• YW Self-Sufficiency Calculator Benefit Screenings

Incomegets you by

• FE Workshop Series

• Tax Credit Education

• Continuing Education

Financial Education

gets you the means

• Individual Development Accounts

• Savings Products

Assetsget you ahead

• Empowering women by removing barriers to self-sufficiency

Financial Self-Sufficiency

moves you out of poverty

Current Coaching Staff

Four full time paid coaches 12 hours, 6 week Experience in human services Bilingual

Currently implementing a blended Paid/Volunteer coaching model

Staff training on Coach theory and culture

Financial Coaching Training from NeighborWorks America, Volunteer coach training developed in house with the help of a paid consultant

Typical YW Coaching Client

85% Female 93% are a minority Primary age range: 25-44 94% of clients are LMI

(below 200% FPL)

Coaching Distinctions

Telling (Directive)

Asking (Non-Directive)

TRAINING COUNSELING MENTORING COACHING

Telling What to Do

Solving Someone’s

Problem

Giving Advice

Asking Questions

Partnering for

Exploration & Solutions

Offering Guidance

Adapted from Corporate Coach U Int’l Model

Angela

Outcomes

1) 70% of coaching participants will report an increase of 25% in their financial well-being score 3 months after coaching completion

2) 65% of participants that identify credit as a goal will show an increase in credit score of 70 points or more.