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CAREER HIGHLIGHTS• BloodDrive
Coordinator,AmericanRedCross
• BusinessDevelopmentManager,SonicDrive-In
DISTINCTIONS• DailyPointof
Light• President's
VolunteerServiceAward
Barrett Roell, Outside Sales Representative T: (210) 627-1200 M: (210) [email protected]
1777 NE Loop 410, San Antonio, TX 78217
SPECIALIZATION: Small and Medium-Sized Businesses
Smallandmedium-sizedbusinesseshavediverse,industry-specificwastedisposalneedsrequiringcustomizedsolutions.Barrettensureseachcustomerhastheservicesrequiredtomeettheirobjectives,whilecontrollingcosts,improvingproductivityanddevelopingsustainabilityprograms.Asthesinglepointofcontactforhiscustomers,Barrettprovidestimelyandreliableservice.Specifically,Barrettaimsto:
• PROVIDE LOCAL, QUALITY SERVICE:WasteManagementisnotonlytheleadingwasteservicescompanyinNorthAmerica,itisalsoalocalcompanywiththousandsofemployeeslivingandproudlyworkinginthecommunity.Assuch,eachemployeetakesservice,safetyandsustainabilityveryseriously.WhenBarrettencountersaprospectthatisdissatisfiedwiththeircurrentwastehauler,heisexcitedtohelp.HeknowsbyswitchingtoWasteManagement,theywillgettheattentiontheyneedandtheservicequalitytheywant.Fromthestart,Barrettensurestheyaresetupcorrectlytomaximizeefficiencyandavoidoveragesand,intherareeventWasteManagementcannotperformserviceaspromised,hemakessurethecustomerisimmediatelycontactedandanalternateserviceschedulearranged.Barrettisproudbeapartofthiscommunity,toworkalongsidehisWasteManagementcolleaguesandtoprovidecustomersthehighqualityservicetheydeserve.
• MAXIMIZE VALUE:Oneofthemosteffectivewaystomaximizethevalueofawasteprogramisto“right-size”services.WhenBarrettfindsacustomerwithseveralsmallcontainerspickedupeveryday,herecommendsfewer,butlarger,containerstobepickeduponceperweek.Alternatively,whenhefindsacustomerwithlargecontainers,herecommendsinstallingacompactor,whichcanholduptofivetimestheamountoftrash,thusreducingoverallpickups.Whenacustomerisalreadytakingadvantageofacompactorsolution,BarrettproposestheyaddanautomaticmonitoringsystemwhichalertsWasteManagementwhenthecompactorisfull,providingan“on-call”solutionthatmaximizesthevalueofthecustomer’swasteprogram.Bytakingascientificapproachtomatchingwasteservicestothecustomer’sbusinessneeds,Barrettcanimproveefficienciesforhiscustomersandmaximizeoverallvalue.
WHAT TO EXPECT
• RESOURCEFULNESS:CustomersknowtheycanrelyonBarrettforthedepthofknowledgeandresourcefulnesstheirbusinessesrequiretooperateefficientlyandsafely,reduceunnecessarycostsandincreasesustainabilityefforts.
• TAILORED SERVICE:Barrettmeticulouslyevaluateseachcustomer’swasteandrecyclingneedsandtailorsservicestomeettheirgoals.Hebuildsstrongrelationshipsbycontinuallyensuringthatcustomershavethebestprogramsfortheirneeds.
• COMMUNICATION:Barrettbelievescommunicationis90percentlisteningand10percentresponding.AnopendialogueiscriticaltothesuccessofanyoperationandBarrett’scustomersappreciatetheycanvoicetheirconcernsknowingtheywillbeheardandanychallengeswillbetakencareofquickly.
Your Waste Management Specialist
