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Our Strengths
• Asian Media & Marketing Group – UK, USA & India
• Britain 's biggest Asian publishing group. Established since 1968.
• Popular magazines - Garavi Gujarat, Asian Trader, Pharmacy Business, Asian Hospitality
• An immensely popular Asian news portal www.gg2.net having over 16 million hits per month.
• Strong ties with the Asian community (UK & USA).
• Penetrating marketing solutions.
• CRM Centre having a state-of-art Call Centre at Ahmedabad, a robust technology backbone and futuristic infrastructure & facilities.
• Team of trained, dedicated and sophisticated manpower who excel in tele-sales & tele-marketing
• Call Centre based in Gujarat which is frequently visited by NRIs who are your prospective customers.
• All calling agents versatile in English, Hindi & Gujarati.
• Calling agents speak atleast one regional language – Tamil, Malayalam, Punjabi, etc.
• All calling agents have expertise in sales & marketing of products and services.
• All calling agents are Courteous, well-mannered, patient and adept in Customer Service & Relationship Management.
Our USPs
Our USPs
• Our penetration in UK/ USA can be leveraged for Inbound Calls from NRIs – Overseas Toll Free Numbers (UK & USA)
• Outbound calling within India on sectoral basis for enhanced local business.
• Outbound calling Overseas for enhanced International business :– To tap NRI clients thro’ our unique database
of 5,00,000 Indian homes in UK/ USA.
Our Major Clients
• Hutch
• Cadbury Trebor Basset
• Western Union – Money Transfer
• H.J. Heinz
• Booker Cash & Carry
Purpose Built Call Centre
Designed and furnished from stage one to completion to match ours and our clients exacting requirements
• 200 Seats Per Shift.
• Acoustically designed.
• Elegant Interiors
• Training facilities
• Video-Conferencing
• Stringent Security Systems
• Cafeteria
• Avaya S8300 Media Gateway Server
• ACD Functionality – ELITE Call Centre Solution (Avaya)
• Desktops – Highend – DELL/ HP with 17” TFT Screens
• 100% Toll Quality Voice Over IPLC
• NICE Logger – Recording & Monitoring Calls
• Avaya 4610SW IP Phones
• Plantronics Head Sets – binaural
• VPN Networking over CISCO platform connecting UK USA & India
• CISCO Firewall
• CCM/ CRM Software (Customised as per BOB’s needs)
• BCMS Vu Report System
• Sophos Antivirus
• Video Conferencing - Polycom
• UPS - Power Backup Facilities
• Separate Network for Data & Voice
• Biometric & Smartcard Access Systems
• 24x7 Tech Support
• Our people make us what we are – Friendly, Warm & Passionate
• Having excellent Communication skills
• Dedicated & Competent
• Diverse backgrounds
• Speak flawless English
• Speak more than one Indian language
Training
• We believe that training is critical to the success of any campaign.
• Each agent is extensively briefed on the client and their products.
• Our training room is equipped with video conferencing facility providing a link to our London office and clients.
Our expertise can help you
Thank You
Your Route to Market
Contact : Manan Dinesh Pancholi - Mob: +91 9427498010
Email : [email protected]
India Office :
Commerce House No.2, Satya Marg, Bodakdev, Ahmedabad – 380 054 India